LA, Vegas & Mexico Cruise

• Visit the USA & Mexico on a "cruise-&-stay" package
• Explore the iconic Las Vegas strip with days at leisure before your cruise
• Stroll among the stars on the Hollywood Walk of Fame
• Enjoy the entertainment and excitement of Santa Monica Pier with time at leisure in Los Angeles
• Embark on a 7-night cruise to the Mexican Riviera
• Visit Puerto Vallarta and stroll the oceanfront Malecón boardwalk, seek out the Church of Our Lady of Guadalupe, or soak up the sun on one of the breathtaking beaches
• Relax in the Mexican resort town of Mazatlan
• Explore Cabo San Lucas home to the signature landmark El Arco (The Arch)

• Return international flights (economy class), surcharges may apply.
• One-way internal flight from Las Vegas to Los Angeles

• 7-night Mexican Riviera cruise aboard Norwegian Encore

Enhance your cruise experience with 'Free at Sea' for $59 per person, per night when you pre-book. Book now and lock in amazing value before you step aboard.

• Enjoy a Premium Beverage Package including a range of spirits, wines, beer and soft drinks
• Savour a Specialty Dining Package including 3 meals at any onboard specialty restaurant
• A 150-minute Wi-Fi package per person during the cruise
• Receive a $50 USD shore excursion credit per cabin for every port

• 4 nights 4-star hotel accommodation in Las Vegas
• 3 nights 4-star hotel accommodation in Hollywood
• 1 night quality hotel accommodation in Los Angeles

• 20 meals, including all while cruising

• Airline taxes and surcharges
• Cruise port taxes and surcharges

• Arrive Early: Fly out up to 60 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
• Stay Behind: Return home up to 60 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
• Optional Tours: Optional experiences and tours are available to add to your itinerary. (See checkout for details)
• Cabin Upgrades: Cabin upgrades are available. (See checkout for details)
• Flight Upgrades: Upgrade to Business Class. (See checkout for details)
• Preferred Airline: Fly with a preferred airline. (See checkout for details)

Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

Cancellation & Refund Policy
By placing a booking with us, you acknowledge the following important information:
• we act as your booking agent ; TripADeal is a booking services provider, and curates the Travel Offers available on our website. We act as your booking agent, and we receive payment for the Booking Services as part of the booking price, however, we do not provide any of the Travel Services (flights, accommodation, tours or other products or services) included in your booking – the Travel Services are provided by a number of third party Travel Suppliers. 
• each booking is unique ; our Travel Offers are made up of a variety of different components and are, during the booking process, uniquely tailored to suit your requirements, for example, departure dates and ports, flight and room upgrades, tour inclusions, etc. 
• changes/modifications to your booking may not be possible ; once your booking has been made, changes or modifications may not be possible, and where possible, may incur a fee. It is important to ensure that the information you provide during the booking process is accurate and up to date, and that you read the Travel Offer carefully before placing your order. 
• Travel Offers are a package ; our Travel Offers have been curated into package offerings and must be used as a package – individual components cannot be used independently of the full package offering. 
• our Travel Offers are generally non-refundable; in order to provide great value Travel Offers, we work with a variety of Travel Suppliers to find the best deals – this often means the Travel Suppliers’ offerings are non-refundable to ensure the best price. We recommend that you obtain travel insurance as soon as you make a booking with us. 

To read more about our Cancellation and Refund Policy, please click here.

General Terms & Conditions
By placing your booking with us, you acknowledge and agree to our   Terms and Conditions, Privacy Policy and Cancellation Policy.

This Travel Offer is valid for travel on selected dates until the 14th February 2027.

This Travel Offer is priced per person based on a twin share.

Departure Dates & Surcharges         
See checkout for live dates and availability.

Single Traveller Supplement
For solo travellers, a mandatory single supplement applies as follows: 
• Inside Cabin: $2,650
• Balcony Cabin: $2,950
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.

Child Policy
• No child discounts are offered. The full price applies to all children travelling with their parents.
• Valid for children 1 years old and over.
Please note: Children must be accompanied by a responsible adult 21 years old and over to travel. No unaccompanied minors are allowed.

Departure Cities         
Sydney, *Melbourne, *Brisbane, *Adelaide, *Perth, *Auckland

Departure City Surcharges
• Melbourne: $200 per person
• Brisbane: $200 per person
• Adelaide: $400 per person
• Perth: $700 per person
• Auckland: $200 per person

International Full-Service Flight(s)   
• Cabin Class: Economy Class
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

Internal Flight(s) Used
• Cabin Class: Economy Class
• Route: Las Vegas to Los Angeles

Internal Flight Information
Checked baggage available for purchase with the airline directly.

Preferred Airline Surcharge
• Cabin Class: Economy Class
• United Airlines: $300 per person 
• Qantas: $600 per person 
Please note: 
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners. 

Arrive Early & Stay Behind Options
Fly out and return home up to 60 days pre and post your tour dates.
Arrive Early
Las Vegas, USA - From $300 per person, subject to availability.
San Francisco, USA - From $400 per person, subject to availability (available for purchase over the phone only).

Stay Behind
Los Angeles, USA - From $300 per person, subject to availability.
San Francisco, USA - From $400 per person, subject to availability (available for purchase over the phone only).

Please note:
• Exclusions: This fee does not include extra nights' accommodation, meals or airport transfers.
• Internal Flights:   If you select to Arrive Early or Stay Behind in a city other than the one where the tour starts or ends, the package will include an internal flight to your destination. If you wish to forfeit this flight, please advise our friendly team at the time of purchase. Please note that the cost does not change when you choose to forfeit your connecting flight.
• Flight booking changes or cancellations after air tickets have been issued are not guaranteed and may incur additional fees and fare differences, subject to the airline cancellation and change policies.
• Flight changes are subject to availability at the time of booking.
• High-Season: A high-season Arrive Early or Stay Behind can be purchased for an additional charge, subject to availability. For pricing, please refer to the cart.
• + 60 days: You can fly out up to 60 days before your package’s start date, and/or return home 60 days after your package's end date. Should you wish to fly out or return home for more than 60 days from the tour, please contact us to request availability. Additional costs may apply.
• Estimated dates: Your estimated departure, return, and arrival dates are all subject to availability and may vary. The confirmed schedule for all flights will be provided when you receive your flight tickets.

• High season surcharges apply to flights departing between the below date ranges:
• 6th January 2025 - 31st January 2025
• 28th March 2025 - 27th April 2025
• 16th June 2025 - 20th July 2025
• 15th September 2025 - 12th October 2025
• 1st December 2025 - 19th December 2025
• 20th December 2025 - 4th January 2026
• 5th January 2026 - 31st January 2026
• 3rd April 2026 - 20th April 2026
• 22nd May 2026 - 2nd August 2026
• 18th September 2026 - 9th October 2026
• 12th December 2026 - 18th December 2026
• 19th December 2026 - 3rd January 2027
• 4th January 2027 - 26th January 2027

Flight Class Upgrades
Business or Premium Economy Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 

Norwegian Cruise Lines Breakaway-Plus Class Ship
Norwegian Encore
The Norwegian Breakaway-Plus are a state-of-the-art class of cruise ships offering an unforgettable vacation experience with a wide array of luxurious amenities, exciting entertainment, and exceptional dining options. As the newest ships in the Norwegian Cruise Line fleet, the Breakaway-Plus ships boast a variety of world-class facilities, including an expansive spa, a cutting-edge fitness centre, and an impressive selection of bars and lounges. Guests can indulge in a range of dining experiences, from upscale specialty restaurants like Cagney's Steakhouse and Le Bistro to more casual options such as the Garden Café buffet and The Local Bar & Grill. For entertainment, Norwegian Encore offers a thrilling lineup, including Broadway-style shows, live music performances, and the adrenaline-pumping Race Track – a thrilling outdoor go-kart experience. Whether you're looking for relaxation or excitement, the Norwegian Encore delivers something for everyone.

Onboard Currency
$ USD

FREE AT SEA UPGRADE INCLUSIONS
Premium Beverage Package: Includes a range of spirits, wines, beer and soft drinks.
• Guests under 18*/21 years of age will receive the Soft Drink Beverage Package.
• Does not include Connoisseur's Collection, Signature Selection, Wine and Spirit Experiences, tastings or Flights, Starbucks, Ice Bars, room service, package sales, bottled water, ship specific promotions or beer buckets, designated super premium brands (subject to change), bottled wine, mini bar purchases, fresh squeezed juices, wine dispenser, energy drinks or vending machines. Brand availability may vary by ship and season.
• Guests with the Premium Beverage Package will receive $15 USD off the retail value of drinks in the Connoisseur’s Collection and Signature Selections.
• A 20% discount will be given on bottles of wine (champagne and sparkling included), Wine and Spirit Experiences, tastings or Flights purchased on board.
• Premium Beverage Package & Soft Drink Beverage Package does not include specialty coffee outside of the restaurants, room service, mini bar purchases or vending machines.
*Age requirements vary by region: 21+ for United States and most international offices with the exception of 18+ on select itineraries where legally permitted.

Savour a Specialty Dining Package:
• Includes 3 meals at any onboard specialty restaurant.
• The Specialty Dining Package applies to Guests 1 and 2 in the stateroom who are 13 years of age or older.
• Specialty Dining Package meal includes up to three appetisers, one main course and up to three desserts per person. Additional main courses, or items containing a surcharge will be charged at the a la carte price listed on the menu.
• Up to four menu items per person are included in the Specialty Dining Package in the following restaurants: Sushi, Wasabi, Nama, Food Republic, Pincho Tapas Bar, Raw Bar.
• There is no minimum or maximum to the number of meals that can be redeemed in a day, however each meal is counted towards the package.
• Specialty Dining Package is applicable to all 2+ day sailings excluding select charters.
• Specialty Dining Package cannot be used for dining with entertainment included. 

150-minute Wi-Fi package per person during the cruise:
• Provides 1 login per guest for all guests in the same stateroom, login can be used on one device at a time.
• Package is limited to number of minutes and does not allow streaming.
• Wi-Fi Package includes activation fee.
• Wi-Fi Package is applicable to all 2+ day sailings excluding select charters.
• Wi-Fi Package is only available onboard.

$50 USD shore excursion credit per cabin for every port
• Offer applies to the first guest on the cruise reservation only for any pre-cruise or onboard shore excursion purchases
• Other guests in the same stateroom are not eligible.
• Credit is non-transferable and may not be applied to purchases for other guests.
• The first guest may apply the $50 USD credit per port to one or multiple eligible excursions within the same port.
• Excursions may not overlap in time.
• If the cost of an eligible excursion is less than $50 USD, the unused value is forfeited. No cash value or substitute credit will be issued.

Cabins/Staterooms
Interior Cabin
These Inside Staterooms are the most affordable way to cruise. They include two lower beds that convert to a queen, perfect for two guests to rest and recharge.
 
Balcony Cabin
Balcony staterooms include two lower beds that convert to a queen, a sitting area and floor-to-ceiling glass doors that open onto a private balcony offering amazing views.

Please note: All cabins are subject to availability; some cabins may have restricted views.

Cruise Arrival & Departure Times
Please keep in mind that the provided cruise arrival and departure times are approximate and will be finalised upon receipt of your cruise tickets.

Accommodation Used
4-Star Properties (Self-Rated)
Las Vegas, USA: Palms Casino Resort or similar
Hollywood, Los Angeles, USA: Loews Hollywood Hotel or similar
Los Angeles, USA: Crowne Plaza Los Angeles Harbor Hotel or similar

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity
2 people.
 
Triple Share
Not available. 
 
Bedding Configuration
Twin or double (subject to availability).

Day 3, Las Vegas: Grand Canyon West Rim Bus Tour and Hoover Dam - $250 per person.
Please note:
• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability). 
• Some tours or shore excursions require minimum numbers to operate.
• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability)
• Shore excursions can also be booked whilst onboard (subject to availability).
• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance
• Any costs associated with an interruption to your tour as a result of an airline schedule change or cancellation
• Mandatory city tax or resort fees collected by the hotel
• Baggage fees for internal flights within the United States

Please note: Many hotels and resorts in the USA, including Hawaii, charge a daily resort fee. This mandatory fee covers various hotel extras, and must be paid to the hotel upon arrival or check-out. It cannot be prepaid. Further details will be included in your travel documents.

Land
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

Cruise
Gratuities (tips) are included for the cruise staff's services throughout this tour's cruise component. If you have any questions regarding the gratuities on your cruise, please speak to the guest services staff onboard the ship.

TOUR GUIDE VS. TOUR LEADER
Tour Guide
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 

Tour Leader
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 

CLIMATE & AVERAGE TEMPERATURES
Las Vegas, USA
From October to February, Las Vegas transitions from warm autumn days to cool winter weather. In October, daytime temperatures range from 26–30°C, dropping to 13–16°C at night, providing pleasant conditions. November brings cooler days at 19–22°C and nights between 6–9°C. By December, winter sets in with daytime highs of 14–16°C and chilly nights around 3–5°C. January, the coldest month, sees highs of 13–15°C and lows of 2–4°C, while February begins to warm slightly, with daytime temperatures rising to 16–19°C and nights at 5–7°C. Rainfall is minimal, and the air remains dry throughout, though layering is advisable for the cool mornings and evenings.

Los Angeles, USA
From October to March, Los Angeles enjoys mild and pleasant weather, gradually cooling as winter approaches. In October, daytime highs range from 24–27°C, with cooler nights at 14–17°C, offering warm and sunny conditions. November sees highs of 21–24°C and lows of 11–14°C, with crisp evenings. By December, temperatures drop to 19–21°C during the day and 9–11°C at night, marking the start of winter. January and February are the coolest months, with highs of 18–20°C and lows of 8–10°C, accompanied by occasional rain during the rainy season. In March, the weather begins to warm slightly, with daytime temperatures rising to 20–22°C and nights at 10–12°C. Rainfall is light and infrequent, most common in January and February, while the air remains comfortable with low to moderate humidity. Light layers are ideal for the days, with a jacket or sweater needed for the cooler evenings.

Mexico
From October to March, Mexico’s coastal destinations of Puerto Vallarta, Mazatlán, and Cabo San Lucas experience mild and pleasant weather, making it an ideal time to visit. In Puerto Vallarta, daytime highs range from 27–30°C, with lows of 16–20°C, offering warm, sunny days and cool nights, with virtually no rainfall. Similarly, Mazatlán sees highs of 25–29°C and lows of 15–19°C, with comfortable conditions and dry weather prevailing throughout this period. In Cabo San Lucas, temperatures are slightly cooler, with highs of 25–28°C and lows of 15–18°C, accompanied by dry air and clear skies. Rainfall is minimal across all three locations during these months, with low to moderate humidity, especially in Cabo San Lucas due to its desert climate. Light clothing is ideal for daytime, with a jacket or sweater recommended for the cooler evenings.

FLIGHTS
Seat Selection & Frequent Flyer Points
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

CRUISE
Embarkation/Disembarkation
• Begins approximately 2 hours after docking.
• Due to security reasons, all guests must be on board 2 hours before sailing.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port.
Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.

Cruise Loyalty Discounts
Please note: Travellers must contact the cruise line directly upon receiving their travel documents in order to request any membership benefits they may be entitled to.

COACH TOUR
Meals
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. 
Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

OTHER
Mobility
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Weather
We always suggest referring to an online source for the most up-to-date weather information for your destination/s.
  
Fitness Level Required
Adventure (and spontaneity) create some of the best travel memories. Bear in mind, your home schedules and timings might not be adhered to on tour - it's all part of the fun!

A relaxed level of fitness will be required. Expect a comfortable pace of touring with a focus on leisure time and gentle activity. This may include city tours, the ability to walk up and down small flights of stairs and gentle slopes. You will be responsible for your own luggage and have the ability to board all modes of transport without assistance.

Please note:
• Some areas may be inaccessible to wheelchairs or mobility scooters, with personal walking sticks and other aids required should they be needed. Although some assistance may be available, every traveller should be self-reliant during all aspects of their travel.
• It is expected that every traveller must be self-reliant and able to undertake all aspects of their own travel. Please speak to your booking agent about your personal circumstances and any assistance requirements to ensure this tour is right for you.
• If you have any concerns, please consult your healthcare provider prior to purchase/travel.

Yellow Fever
A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also common for your home country to request a Yellow Fever certificate upon arrival. You must check with your doctor well before leaving home about the Yellow Fever requirements for the countries you'll be visiting.

Sightseeing
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Shopping
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader. Please refer to our Terms and Conditions regarding shopping for further information.

United States of America
An ESTA (Visa Waiver) for the USA is a strict requirement when travelling to or flying through the USA. Once a USA ESTA Visa Waiver is issued it is valid for 2 years or until your passport expires (whichever is sooner) and will allow multiple entries into the USA. For information on ESTA eligibility or to apply, please visit: https://esta.cbp.dhs.gov/esta/
Please note: Due to recent changes in the USA Immigration policies, TripADeal recommend all travellers visit US Customs & Border Protection.

Mexico
Australian passport holders are visa-exempt for a stay of up to 180 days.

Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules are subject to change. Please check with the nearest embassy, consulate or immigration department of the destination/s you are visiting once you receive your travel documentation to ensure you have the most up to date information.
• It is your responsibility to be travel-ready and ensure that you are aware and comply with any destination or travel requirements, including the validity of all required travel documents.
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
If the incorrect name has been provided, charges of $100 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a Travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit or part thereof, this cost is passed on to the customer as a Supplier Fee.