If you’re managing your budget, or after a bit of flexibility, paying for your TripADeal holiday in instalments can take the stress out of booking.
If you’re managing your budget, or after a bit of flexibility, paying for your Qantas Tour in instalments can take the stress out of booking.
Overview
Pay in instalments is now available on eligible Tours, Cruise Packages and Exclusive Hotel Packages. Look for the pay in instalments icon on eligible deals in the deal cart, and lock in your spot with a deposit and a one-off $149 service fee. Then, enjoy peace of mind as you pay the balance in instalments prior to departureˇ.
Lock in the trip-of-a-lifetime on eligible Tour and Cruise Packages with a deposit and a one-off $149 service fee. Then, enjoy peace of mind as you pay the balance in instalments prior to departureˇ.
Choose from an extensive range of deals and dates.
Save your spot on tour with a deposit and finalise payment in instalments before you goˇ.
View your payment schedule at any time through your secure My Deals account.
View your payment schedule at any time through your Qantas Tours account.
Instalments step by step
Select an eligible deal and departure date from our wide range of holiday packages.
Review your payment schedule and book your holiday.
Complete payment for your trip in instalments prior to departureˇ.
Frequently asked questions
Qantas Tours bookings are managed and operated by TripADeal
How can I pay for my holiday in instalments?
You can reserve your holiday booking with a non-refundable deposit and
a one-off $149 service fee. The balance of your trip is then paid for in 1 or 2 further
instalments. Once your final instalment has been paid, your booking is fully confirmed.
All bookings when paying via instalments must be made online. TripADeal consultants are
available over the phone to assist with creating orders, however payment details will be sent
via email to pay in instalments online.
After your initial instalment, you can view your payment schedule in your My Deals account. To
ensure your instalment payments are processed, please make sure you have sufficient funds
available in the account of your chosen payment method. You will receive reminders via email and
text up to 48 hours before payments are due. If you fail to make a payment when due, your
booking will be cancelled and our Cancellation and Refund policy will apply. If you need
assistance with your payment plan, please contact TripADeal during business hours.
Who can pay by instalment?
Anyone can pay by instalment. Whether you’re looking to manage your budget or simply want the flexibility to pay off your TripADeal booking over time, paying in instalments can help ensure a stress-free travel planning experience.
Which TripADeal holidays can I pay via instalments?
Paying via instalment is available on select deals only:
Not all departure dates are eligible to pay in instalments. To check whether the pay in instalments option is available, please refer to the cart on each deal page.
When paying by instalments, what is the payment schedule?
When determining the payment schedule for a particular deal, we take
into consideration the timing of when payments to the Travel Suppliers of that deal need to be
made. Therefore the payment schedule is unique to each deal and will be displayed in the cart of
each deal page when you select pay by instalments, and all deal variables have been selected
(for example, dates, departure city, upgrade requests etc).
Most of our deals will have 2 or 3 instalments.
What payment methods are accepted for paying by instalment?
At the time of booking, you will be required to provide a
credit/debit card or enter into a PayTo agreement and provide your PayID to pay the service fee
and initial deposit. This information will be stored with TripADeal for all subsequent
instalment payments.
You can use Qantas Frequent Flyer Points and/or a TripADeal voucher towards your first deposit
instalment, provided that you supply a credit card or a PayID for the remaining instalments.
Please note that the non-refundable service fee can only be paid using a credit card or PayTo
Agreement.
Can I earn Qantas Points when paying in instalments?
Bookings paid for via instalment can earn 3 Qantas Points per $1 spent.
How can I update my payment details?
To update your credit/debit card or PayTo details, log into your My Deals account and click
“Update” beside the payment method window. A pop-up will appear where you can enter your new
information.
If you would prefer to talk to a TripADeal consultant, you can get assistance to update your
details over the phone.
Please ensure you provide correct payment details when you still have outstanding instalments,
as a failure to make an instalment payment will result in your booking being cancelled, and our
Cancellation and Refund policy will apply. Your stored payment information will be automatically
removed after you finalise your instalments or when you update your payment method.
Can I pay off my instalments early?
Early payments are currently unavailable. This service is coming soon.
How can I view my payment history?
Log into your My Deals account to view your payment schedule, including payment total, instalment amounts and upcoming payment due date.
Will I receive reminders about my payments?
You will be sent a payment reminder by email at least 48 hours in advance of each scheduled payment instalment. However, we advise you to keep track of your payment due dates yourself, as failure to make an instalment payment will result in your booking being cancelled and our Cancellation and Refund policy will apply.
What happens if I miss a payment?
Can I cancel my booking when I have selected to pay via instalments?
If you have selected to pay in instalments for your booking and would like to cancel, you will
need to notify TripADeal before departure. TripADeal will then cancel all future scheduled
payments for that booking.
Our Cancellation and Refund policy will apply to any cancelled booking. You can find the full
policy here. Cancellations are subject to fees from
TripADeal and the Travel Suppliers, and these fees may be up to 100% of the amounts paid for
your booking. This means that you may not receive a refund at all in the event of a cancellation
for change of mind or failure to make an instalment payment. We strongly advise you to obtain
travel insurance as soon as you make a booking with us.
How do I cancel my booking?
Any changes or modifications to your booking must be made by contacting a TripADeal consultant over the phone during business hours. You can also submit an enquiry on an existing booking through the support page on the TripADeal website to request a cancellation. A TripADeal consultant will get back to you during business hours to assist.
Can I make changes to my booking or payment plan?
Modifications to the payment plan are not available once your first instalment has been
processed. If you wish to make changes to the booking, additional fees or add-ons must be paid
in full at the time of purchase.
Once the Passenger Information Form is submitted, all booking details are final and changes may
not be possible. If a change request is made after submission, it will be subject to
availability, may incur administration fees, and could alter the initial instalment schedule.
How is my payment information protected?
Your payment information is fully safeguarded through advanced security protocols. TripADeal
does not store your actual card details. Instead, your card information is securely transmitted
directly to our payment provider, Commonwealth Bank of Australia, where it is tokenized. our
payment information is fully safeguarded through advanced security protocols. TripADeal does not
store your actual card details. Instead, your card information is securely transmitted directly
to our payment provider, Commonwealth Bank of Australia, where it is tokenized.
This token replaces your card details and is used exclusively to process your scheduled
payments. It cannot be used outside our secure system or for any other purposes. All
transactions adhere to industry-standard encryption protocols and comply with our standard Terms
& Conditions.
How is my personal and payment data used and protected?
Your personal and payment data are used solely to process and manage
your payments, including any scheduled instalments, as outlined in our Terms & Conditions. We do
not store your actual card details. Instead, we use a secure token issued by our payment
provider to charge your card when payments are due.
Once all outstanding amounts are paid, or if an order is cancelled, the token is securely
removed. Your data is always protected with encryption and other industry-standard security
measures in line with our standard Terms & Conditions.
How can I contact customer support for issues with my payment schedule?
For assistance with your scheduled payments, please call the TripADeal team on 1300 993 797. Agents are available 7 days a week from 8am to 7pm (AEST/AEDT).
What are the terms and conditions for paying via instalments?
If a Travel Offer is eligible to be booked by deposit and instalments, then the Travel Offer will specify deposit and instalments as a payment option and will detail the payment schedule applicable to that Travel Offer. Not all Travel Offers are eligible to be booked using deposit and instalments. Deposit and instalments bookings are subject to a non-refundable service fee of $149 in addition to the cost of the Travel Offer. Deposit and instalments bookings must be paid using either a credit card or PayTo. At the time of booking, you will be required to provide TripADeal with either a credit card or a PayID to pay the service fee, initial deposit, and all subsequent instalment payments. The credit card surcharges listed in clause 6 above apply to all credit card payments.
By placing a booking using deposit and instalment payments with a credit card, you consent to:
You acknowledge that by entering your credit card details for a booking using deposit and instalment payments (or replacing your credit card details with a new credit card) TripADeal will conduct a pre-authorisation of your card, which will charge an amount of $0.01 to your card for authorisation purposes. This amount will be refunded back to your card immediately after the card has been validated.
By placing a booking using deposit and instalment payments with PayTo, you agree that you will provide TripADeal with your BSB and account number, or a PayID, and you will be entering into a PayTo agreement with TripADeal for the full amount of the Travel Offer price, plus the applicable service fee. You understand and acknowledge that your PayTo agreement may only specify the full price of the booking and not the breakdown of the instalment amounts, however TripADeal will only access funds under the PayTo agreement in accordance with the payment schedule specific to your Travel Offer.
Cancellation of Travel Offers booked with deposit and instalment payments
If you have purchased a Travel Offer using deposit and instalment payments and notified TripADeal that you wish to cancel your booking, TripADeal will cancel all future scheduled payments for that Travel Offer. You acknowledge and understand that the payment schedule for each Travel Offer has been determined by TripADeal with reference to the performance by TripADeal of the Booking Services, and the timing of non-refundable payments required to be made by TripADeal to Travel Suppliers. Subject to your rights under the Australian Consumer Law and our Cancellation and Refund Policy, all instalments paid are non-refundable for changes of mind or cancellations by you, or if the Travel Provider’s terms and conditions provide that your payment is non-refundable.
Payment Failure for Travel Offers booked using deposit and instalment payments
When you make a booking using deposit and instalment payments, the Travel Offer page will detail the payment schedule applicable to your Travel Offer. You will be sent a payment reminder by email or SMS at least 48 hours in advance of each scheduled payment instalment.
Please find full TripADeal T&C’s here
Visit our Support Page >
Frequently asked questions
Qantas Tours bookings are managed and operated by TripADeal
How can I pay for my holiday in instalments?
You can reserve your holiday booking with a non-refundable deposit and a
one-off $149 service fee. The balance of your trip is then paid for in 1 or 2 further instalments.
Once your final instalment has been paid, your booking is fully confirmed.
All bookings when paying via instalments must be made online. Phone consultants are available to
assist with creating orders, however payment details will be sent via email to pay in instalments
online.
After your initial instalment, you can view your payment schedule in your My Qantas Tours account.
To ensure your instalment payments are processed, please make sure you have sufficient funds
available in the account of your chosen payment method. You will receive reminders via email and
text up to 48 hours before payments are due. If you fail to make a payment when due, your booking
will be cancelled and the TripADeal Cancellation and Refund policy will apply. If you need
assistance with your payment plan, please call during business hours.
Who can pay by instalment?
Anyone can pay by instalment. Whether you’re looking to manage your budget or simply want the flexibility to pay off your Qantas Tours booking over time, paying in instalments can help ensure a stress-free travel planning experience.
Which Qantas Tours can I pay via instalments?
Paying via instalment is available on select Qantas Tours only.
Not all departure dates are eligible to pay in instalments. To check whether the pay in instalments
option is available, please refer to the cart on each deal page.
When paying by instalments, what is the payment schedule?
When determining the payment schedule for a particular deal, we take into
consideration the timing of when payments to the Travel Suppliers of that deal need to be made.
Therefore the payment schedule is unique to each deal and will be displayed in the cart of each deal
page when you select pay by instalments, and all deal variables have been selected (for example,
dates, departure city, upgrade requests etc).
Most of our deals will have 2 or 3 instalments.
What payment methods are accepted for paying by instalment?
At the time of booking, you will be required to provide a credit/debit
card or enter into a PayTo agreement and provide your PayID to pay the service fee and initial
deposit. This information will be stored with TripADeal, for all subsequent instalment payments.
You can use Qantas Frequent Flyer Points towards your first deposit instalment, provided that you
supply a credit card or a PayID for the remaining instalments. Please note that the non-refundable
service fee can only be paid using a credit card or PayTo Agreement.
Can I earn Qantas Points when paying in instalments?
Bookings made with pay by instalments can earn 3 Qantas Points per $1 spent, excluding the $149 service fee.
How can I update my payment details?
To update your credit/debit card or PayTo details, log into your My Qantas Tours account and click
“Update” beside the payment method window. A pop-up will appear where you can enter your new
information.
Please ensure you provide correct payment details when you still have outstanding instalments, as a
failure to make an instalment payment will result in your booking being cancelled, and the
Cancellation and Refund policy will apply. Your stored payment information will be automatically
removed after you finalise your instalments or when you update your payment method.
Can I pay off my instalments early?
Early payments are currently unavailable. This service is coming soon.
How can I view my payment history?
Log into your My Qantas Tours account to view your payment schedule, including payment total, instalment amounts and upcoming payment due date.
Will I receive reminders about my payments?
You will be sent a payment reminder by email at least 48 hours in advance of each scheduled payment instalment. However, we advise you to keep track of your payment due dates yourself, as failure to make an instalment payment will result in your booking being cancelled and TripADeal’s Cancellation and Refund policy will apply.
What happens if I miss a payment?
Can I cancel my booking when I have selected to pay via instalments?
If you have selected to pay in instalments for your booking and would like to cancel, you will need
to notify TripADeal before departure. TripADeal will then cancel all future scheduled payments for
that booking.
Our Cancellation and Refund policy will apply to any cancelled booking. You can find the full
policy here. Cancellations are subject to fees from
TripADeal and the Travel Suppliers, and these fees may be up to 100% of the amount paid for your
booking. This means that you may not receive a refund at all in the event of a cancellation for
change of mind or failure to make an instalment payment. We strongly advise you to obtain travel
insurance as soon as you make a booking.
How do I cancel my booking?
Any changes or modifications to your booking must be made over the phone. You can also submit an enquiry on an existing booking through the support page on the TripADeal website to request a cancellation. A TripADeal consultant will get back to you during business hours to assist.
Can I make changes to my booking or payment plan?
Modifications to the payment plan are not available once your first instalment has been processed.
If you wish to make changes to the booking, additional fees or add-ons must be paid in full at the
time of purchase.
Once the Passenger Information Form is submitted, all booking details are final and changes may not
be possible. If a change request is made after submission, it will be subject to availability, may
incur administration fees, and could alter the initial instalment schedule.
How is my payment information protected?
Your payment information is fully safeguarded through advanced security protocols. Neither Qantas
Tours or TripADeal store your actual card details. Instead, your card information is securely
transmitted directly to our payment provider, Commonwealth Bank of Australia, where it is tokenized.
This token replaces your card details and is used exclusively to process your scheduled payments. It
cannot be used outside our secure system or for any other purposes. All transactions adhere to
industry-standard encryption protocols and comply with our standard Terms & Conditions.
How is my personal and payment data used and protected?
Your personal and payment data are used solely to process and manage your
payments, including any scheduled instalments, as outlined in the Terms & Conditions. TripADeal do
not store your actual card details. Instead, they use a secure token issued by their payment
provider to charge your card when payments are due.
Once all outstanding amounts are paid, or if an order is cancelled, the token is securely removed.
Your data is always protected with encryption and other industry-standard security measures in line
with the standard Terms & Conditions.
How can I contact customer support for issues with my payment schedule?
For assistance with your scheduled payments, please call TripADeal on 1300 854 950.
What are the terms and conditions for paying via instalments?
Qantas Tours is managed and operated by TripADeal, a subsidiary of the Qantas Group. The following information is from TripADeal Terms and Conditions and applies to Qantas Tours bookings.
If a Travel Offer is eligible to be booked by deposit and instalments, then the Travel Offer will specify deposit and instalments as a payment option and will detail the payment schedule applicable to that Travel Offer. Not all Travel Offers are eligible to be booked using deposit and instalments. Deposit and instalments bookings are subject to a non-refundable service fee of $149 in addition to the cost of the Travel Offer. Deposit and instalments bookings must be paid using either a credit card or PayTo. At the time of booking, you will be required to provide TripADeal with either a credit card or a PayID to pay the service fee, initial deposit, and all subsequent instalment payments. The credit card surcharges listed in clause 6 above apply to all credit card payments.
By placing a booking using deposit and instalment payments with a credit card, you consent to:
You acknowledge that by entering your credit card details for a booking using deposit and instalment payments (or replacing your credit card details with a new credit card) TripADeal will conduct a pre-authorisation of your card, which will charge an amount of $0.01 to your card for authorisation purposes. This amount will be refunded back to your card immediately after the card has been validated.
By placing a booking using deposit and instalment payments with PayTo, you agree that you will provide TripADeal with your BSB and account number, or a PayID, and you will be entering into a PayTo agreement with TripADeal for the full amount of the Travel Offer price, plus the applicable service fee. You understand and acknowledge that your PayTo agreement may only specify the full price of the booking and not the breakdown of the instalment amounts, however TripADeal will only access funds under the PayTo agreement in accordance with the payment schedule specific to your Travel Offer.
Cancellation of Travel Offers booked with deposit and instalment payments
If you have purchased a Travel Offer using deposit and instalment payments and notified TripADeal that you wish to cancel your booking, TripADeal will cancel all future scheduled payments for that Travel Offer.
You acknowledge and understand that the payment schedule for each Travel Offer has been determined by TripADeal with reference to the performance by TripADeal of the Booking Services, and the timing of non-refundable payments required to be made by TripADeal to Travel Suppliers. Subject to your rights under the Australian Consumer Law and our Cancellation and Refund Policy, all instalments paid are non-refundable for changes of mind or cancellations by you, or if the Travel Provider’s terms and conditions provide that your payment is non-refundable.
Payment Failure for Travel Offers booked using deposit and instalment payments
When you make a booking using deposit and instalment payments, the Travel Offer page will detail the payment schedule applicable to your Travel Offer. You will be sent a payment reminder by email or SMS at least 48 hours in advance of each scheduled payment instalment.
Please find full TripADeal T&C’s here
Visit our Support Page >
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