TripADeal Reviews

Enjoyed the pace, the guides were excellent, hotels generally good, although it would have been good for some of rhe Hanoi nights to be in a hotel more centrally located and closer to tbe old quarter.

It was a great way to see North Vietnam. We had some busy times, balanced with some time for relaxation and self exploration. The tour guide was knowledgeable and informative, he also had a sense of humour. The driver was very skilled and we felt safe on the buses.

The whole Trains of Switzerland holiday was a truly beautiful experience. The scenery was picturesque, magnificent, grand, quaint, stunning and never ending. The transport by train was wonderful and everything ran smoothly and on time. Other than a hard bed or no kettle in a couple of places the accommodation was great and very centrally located. Our tour manager Paul was very knowledgeable, helpful and just a lovely guy. Highly recommend this trip and thanks to Tripadeal for another fantastic experience.

Had a wonderful trip to Japan with my 84 year old mother. Lyn, out tour guide, really made the trip a fantastic experience. She was thoughtful about tours and organised additional tours to accommodate what people wanted to do.

A dream come true !! This trip was absolutely fantastic. Our first “Trip A Deal” holiday and we couldn’t fault it. We loved every single minute of our holiday and seeing the Big 5 is something we will never forget. Brilliant !

Enjoy the smooth travel and everyone is punctual and caring . Tour guide n drivers are very professional.

All of the holiday was great,saw every animal we could hope for, food was tops and accommodation was very good

The highlight of the holiday was the amount of animals we saw in the wild. We had a really great tour guide Zenele, and Thembe, our wonderful "chef" who definately made sure we didnt go hungry. And a great bunch of people to share it all with. The only downside for me was the fact that at 37° and no aircon, the bus was very hot which also made our drinking water hot.

Great country and people, good hotels and fantastic guide, driver and assistant.

I think if you were honest at what you booked you can’t complain. Our guide was amazing ( plus the bus drivers . All did far more than what was expected ! Lots of extra hours done by all the make our trip an amazing experience. By chance most of the large group was lovely . I few really tested the patience of the guide / bus driver but they handed it well

Tour leader is professional and good and safe driver

Busan, the cultural village, beach front and the war memorial, Jeon ju was a beautiful village so pretty. Korean food. To learn about Korean history, the DMZ was unbelievable to see and learn the history. Our guide was brilliant

This was our second TripaDeal holiday and we absolutely loved it. Everything was fantastic! The hotels were great with massive king size beds, spotless amenities and all within walking distance to restaurants, bars, markets and sightseeing. The meals that were included were fantastic! We had enough free time to experience the night scene, walk the laneways, try street food, bar hop and spend time with the locals. Our tour guide Nam was a lot of fun and very knowledgeable on all things Vietnam. Nam went above and beyond everyday to make sure we were well looked after. Our coach driver, Mr Qong had exceptional driving skills which made for relaxing drives between each stay. The places we visited were very scenic with lots to see and do. It was a very well run tour with no complaints from my husband or myself. It was a small group of 10 people with a range in age groups who all got on famously. I am now checking TripaDeal for our next holiday.

Halong Bay was the highlight of the trip - more than one night would be preferable.. English breakfast or black tea + milk as complementary drinks in hotel room would be welcome too. Walk around towns would be better if specified exactly where and when and what to expect rather than just walking and not seeing anything in particular. Group was just the right size and guides were good. Generally a good tour

The tour guide was efficient and knowledgeable so we were given great talks and service, eg getting to hotels, receiving local information to find food etc. The tour was also full of the tourist highlights we’d heard about in Sth Korea.

I loved everything about this holiday. It is fast pasted and you get to see a lot of Japan. Our guide was Richard and our bus driver was Mr Fu. They were very accommodating. They ran extra tours on the free days. My suggestion would be to purchase snack at each accommodation for the next day

5-Star Vietnam was amazing. The eco- resort was nice but offered limited food options.

We both think that this was the best holiday we ever had. Every step of the way was superb. A great guide crew, top notch hotels, variety of experiences and then the gem on the top - four wonderful nights in a beautiful Maldives resort. Plus we had a great group of people. Highly recommended without hesitation

Loved the sights and how the tour was operated accomodation at times was too far from the main parts of the towns so looking at accomodation closer to the Main to the towns would be great.

Small group tour good. Gave time to get to know others. Pace good. 2 or more nights in one motel good idea. Less unpacking and packing. Guides excellent, knowledgeable and friendly. Would like more tours to see natural beauty of country. Loved Hoi An, could have spent longer there. Would have liked more bike riding options.

We just completed Trains of Switzerland and could not fault the trip, excellent guide, itinerary and accommodation HIghlights were Lucerne, the Matterhorn and each train journey over the length of the trip. One improvement would have been more time in St Moritz, we arrived at 4.30 pm in the afternoon and left next day at 9.00am, would have liked longer to have had a look around.

A lot of highlights, we saw and did some amazing things we would never had done if we booked a trip ourselves to Vietnam. Ba Na Hills was amazing!

Loved our 11 nights Japan trip. Great tour group (37 Australians). Lots of optional 1/2 and full day tours. All tours were well planned, informative and provided different experiences. Always a 7 eleven close by for easy dinners. Highlights seeing Mt Fuji, the countryside and immersing in some Japanese culture. Lynn (our tour leader) was fantastic, with her local knowledge and sense of humour. Many memories to treasure.

Peru. Maccu Pitchu was fantastic. And iguazu falls.

The Galápagos Islands were amazing, and I cannot speak highly enough of our guide Martin Cox, he’s incredible.

Our guide (Richard), ****** & driver were all brilliant! Knowledgeable and patient and hardworking for us. Hotels were fantastic, tours were great. I had a lovely time with Trip a Deal Sri Lanka

We really enjoyed the 12 day tour through Northern Vietnam, from Hanoi city staying at the Solar deluxe with daily buffet breakfast, rooftop Bar and pool. Next to Ha long Bay for an overnight cruise and on shore activities, then to Ninh Binh, staying at The Reed hotel. We engaged in various activities, including visits to historical sites, temples, caves to immerse in some of the Vietnamese history and culture. Our guide Zoom was excellent, he has good English skills, great knowledge and a nice person with 19 years experience in the tourism industry. We capped off with 3 nights at Puluong in the North Western mountains, staying at the Bocbandi retreat, with spectacular views, cool and quiet, with small villages surrounded by terraced rice fields and jungle, saw waterfalls and many other natural wonders. Overall the food was fantastic, our driver (Mr T) was very good as we felt safe travelling to our destinations, some of which were challenging. Would highly recommend this tour. We were fortunate enough to have a really good group who became friends within days.

Good holiday. Sri Lanka is a fair distance for a nine day holiday. The people are very welcoming. If India and Bali had a baby it would look like Sri Lanka. I loved that it was not as commercial as Bali and not as crowded and as dirty as India. The itinerary had plenty of down time and covered a good section of Sri Lanka, it's people, it's food and it's culture.

It was fantastic. We had a great tour guide, Lin and that makes all the difference. We went to quite a few cities and it was an all round great trip.

Great tour guide made trip even better

The whole trip was very well organised. The first interaction via the website, payment for the trip, and receipt of the detailed documentation placed me in a confident position. Consequently, I was relaxed, knowing that all arrangements were in place. The detailed notes answered all my questions and alerted me to items that needed attention before travel. I found the information on visa requirements and the detailed itinerary particularly helpful. The trip from Australia to Colombo went smoothly with Singapore Airlines. As I had elected to arrive early, I spent three days in Colombo before meeting the group in Negombo. As the group was being picked up from the airport late in the evening, our guide, Richard, contacted me earlier that evening to welcome me to the tour and outline the meeting arrangements for the following day. As I experienced throughout the trip, Richard was one of the finest guides I have encountered on any tour. He is a gentle person who guided us with confidence, knowledge, and just the right amount of commentary. He looked out for us throughout the journey and helped us connect with the land and its people. Richard has a rare gift for leading a group. The company that operated the tour for TripADeal, Aitken Spence, has incredible support resources and is an excellent travel organisation. It also owns several of the hotels in which we stayed, including Heritance Kandalama, The Heritance Tea Factory, and the Heritance Negombo, all excellent five-star establishments. What stood out most were the staff and their training. I liked the concept of breakfast being included and, at every location, breakfast was excellent. It featured both familiar foods and enjoyable Sri Lankan curries. The guide directed us to good eating spots along the way and, in the hotels, there was always the option of in-house dining, which was reasonably priced. We also stayed at the Araliya Resort, the DoubleTree by Hilton, and the Hilton Colombo, all of which were excellent properties. Combined with the Heritance Hotels in Negombo, Kandalama, and The Tea Factory, these six hotels continually made us wish we could stay longer. They were supported by highly competent and friendly staff. Staying in these properties was one of the highlights of the trip. Kandalama was a wonderful surprise, with its beautiful architecture blending seamlessly into the jungle. Birds and monkeys appeared on the balconies, often coming remarkably close to observe the guests. The Tea Factory was another architectural marvel, cleverly repurposing the iconic structure of a former tea-processing facility into a comfortable hotel. Much of the original machinery has been retained as furniture and decorative artefacts. It was the perfect place to enjoy the tea country and absorb the peacefulness of Sri Lanka. The game parks introduced us to the wildlife of the country and included spotted deer, elephants, crocodiles, and an impressive variety of birds. The leopard remained elusive. Perhaps next time an early morning or late afternoon safari might bring better luck. Of course, no tour is complete without a visit to the bazaars and shopping areas. There was plenty of opportunity to explore and hone one's bargaining skills. Then there were the many gem shops, featuring local precious stones, especially the famous sapphires. The days spent at Araliya were wonderful, with many good restaurants just a few minutes' walk along the beach. Being close to Galle, a tuk-tuk ride to the old Portuguese fort ensured that this mode of transport, weaving in and out of cars, buses, trucks, and pedestrians, kept one's belief in guardian angels intact. This 15-day tour of Sri Lanka was a magnificent experience, supported by a great guide, an excellent tour assistant, and a skilled driver. Well done, TripADeal. suggestions The information pack was excellent in its level of detail. May I humbly suggest two areas where some additional clarification may be helpful?1. Sigiriya Rock optional excursion The notes regarding the optional visit to Sigiriya Rock could perhaps include a brief statement that the climb involves a significant number of steps. Travellers with mobility issues or limited fitness may find the climb challenging, and this information would assist them in making an informed decision.2. Tipping arrangements I found the information regarding tipping slightly unclear. Specifically, I was unsure whether the suggested gratuity of 2,000 Sri Lankan Rupees (approximately AUD $10) was intended to be:2,000 SLR per person, per day, for each of the guide, tour assistant, and driver; or2,000 SLR per person, per day, to be shared among the three.A brief clarification in the notes would be helpful for future travellers.

Highlights- boat trip on Halong Bay, Hoi An, local food, wonderful guides, cu chi tunnels, time in Ho Chi Minh to see war remnants museum, train street, local walks, Bana Hill, ability to join optional activities at last minute. Improvements- maybe some suggestions for things to do before we arrive ( e.g. if we had known about the water puppets before we arrived, we would have liked to have seen them) . I know we probably should have done this ourselves. Hotel food was not as good as local cuisine- not something you could do anything about, just a bit disappointing. Except for Breakfast- those were amazing!!!

This trip was a huge success from start to finish! Tour guide/driver (Mark) was exceptional in all aspects. Outstanding interpersonal skills with a deep understanding of the regional history, geography and environment. The itinerary was well paved with great Accommodation, meals and activities. Thankyou! We will be looking out for our next adventure through TripADeal!

Loved the Georgian countryside.. The people in all the countries were extremely friendly. Having WiFi on a bus was amazing. We had an issue with one bus late in the day, however, it was fixed but the next morning which was fantastic. The only negative, and this is minor, is perhaps make it clearer that headscarves need to be worn in some churches and shorts or pants for women shouldn't be worn.

What a wonderful way to see, as the title rightfully suggests, the main highlights. Accommodation, tour guides, extra tours were all exceptional. We were a small group of 12. Perfect holiday.

We saw the northern lights

Excellent and knowledgeable guide. Great views of wildlife. Well paced- usually 2 nights in most places.

First of all our tour guide Nikola Medved was so excellent. Organised,Informative,extremely helpful,most of all a really likeable guy.The holiday was so enjoyable with the fantastic scenery and sights. The hotels on the whole were comfortable and clean with delicious breakfasts.Also we really got on together as a group. A really fantastic holiday

Well organised from start to finish. Fun group onboard. Got see to key highlights of north, central and south Vietnam. Chauffeur driven everywhere by competent drivers. Guides were knowledgeable and fabulous.

# ⭐⭐⭐⭐⭐ An Unforgettable South Korean Adventure! WOW! Two weeks, countless adventures, a ridiculous number of photos, some very happy taste buds, and a whole new travelling family! We've had the most wonderful adventure through South Korea with TripADeal, and we're still smiling. Genuinely one of the best guided tours we've ever experienced. As for South Korea itself, what a fascinating, beautiful and wonderfully diverse country! From seeing North Korea in the distance to exploring ancient towns, museums, temples, bustling modern cities and charming little alleyways, we experienced so much. We learnt about Korea's fascinating history, tasted an incredible variety of traditional foods and discovered places we probably wouldn't have found travelling independently. Seoul and Jeju Island were two of our absolute favourites, but Gyeongju was the unexpected surprise that completely stole our hearts! There's something quite magical about wandering through a city where so much history is woven into everyday life. Beautiful streets, ancient treasures, lovely people and little discoveries around every corner. We didn't expect to fall quite so hard for Gyeongju, but here we are! A huge part of what made this trip so special was our incredible tour guide, Jade (her English name). Jade is a wealth of knowledge, endlessly patient, calm, kind, and so generous with her time. Having studied history, she shared fascinating insights into Korean history, culture and traditions, taught us a little Korean along the way and always knew the best spots for photos. You could tell she genuinely loved seeing us enjoy ourselves and loved introducing people to her country. Her organisation was exceptional. We always knew what to expect, where we needed to be and what adventures were coming the following day. Everything ran so smoothly, even travelling between cities and taking an internal flight. But what really made Jade special was how much she went above and beyond. She was so much more than a tour guide. She helped us understand, appreciate and really *feel* the Korea we were experiencing. On days when she didn't need to organise anything, Jade offered to arrange special lunches for anyone interested in exploring more of Korea's incredible food culture. We had opportunities to try traditional ginseng chicken soup, abalone soup, Korean fried chicken and beer, and delicious bulgogi cooked right at the table. She even organised a bottle of special Korean wine for our group to try together in Gyeongju! What I particularly appreciated was that these experiences were always completely optional. There was never any pressure to join in. When a few of us fancied some pampering on Jeju Island, Jade also helped organise massages and facials for four of us. Such an incredible little experience I couldn't have organised on my own. And I absolutely must mention our wonderful driver, Mr Um (pronounced "Om")! What an incredible driver! Watching him expertly navigate our large 30-seater bus through narrow streets, tight corners and up some seriously steep hills was impressive, to say the least! He handled it all with such skill and ease, and we felt completely safe and comfortable throughout our travels. We couldn't have asked for a better team. Travelling in our late 30s, we initially wondered whether we'd be the youngest on the tour or perhaps feel a little out of place. We couldn't have been more wrong! Our group ranged in age from around 10 to 70, and what a fabulous bunch of people they were! Within days, strangers had become friends, and over the two weeks we'd developed into our own little travelling family. There was so much laughter, storytelling, shared discovery and genuine connection. Saying goodbye at the end was surprisingly emotional! We went to South Korea hoping for a wonderful holiday. We came home with so much more ... new friendships, beautiful memories, a deeper appreciation for an incredible country and its people, and a few Korean words we're determined not to forget. Our hearts are full, our camera rolls are overflowing, and we'd happily hop straight back on that bus tomorrow! With love and gratitude, ❤️ A&J (To Jade and Mr Um... gamsahabnida. Thank you, from the bottom of our hearts, for looking after us so well and helping us experience the very best of South Korea. You didn't just take us from place to place; you helped make the journey itself something we'll forever look fondly back on as the moment we fell in love with Korea! We are so grateful to you both.)

To see the history that you grew up with was unbelievable. The pyramids, the temples, the tombs! Our tour guide was incredibly knowledgeable, easy to understand and provided us with the perfect amount of information.

The trip was an amazing adventure, well organised and with great guides and good accommodation. It was wonderful to see so many iconic sights and experience some wonderful places.

We enjoyed our trip, yes it was busy but what a great introduction to Vietnam. Guides were all wonderful, friendly, full of great information and very very helpful. Hotels were fine and tours were good. Special mention to our guides Tung Pine in Saigon - didn't have as long with Tung as the other guides but he was friendly, really knowledgeable enjoyed his commentary alot and so helpful. Hip in Hoi An - Hip was amazing, what a wonderful guide, so fun and full of energy we loved being part of her sticky rice family! Than Dang in Hanoi, really lovely guide again very knowledgeable about the area. 5 stars for all the guides, they really make the trip!!

The onshore excursions were informative and there was variety of choice. The level of service and comfort on the Celebrity X Millennium was excellent and could not be faulted. The pre and post accommodation was also very good and well situated.

Loved The whole experience. Excellent tour guide (Lucky Khan),very careful and diligent bus driver (Tuo’ng), good hotels. Highlights were Halong bay cruise and caves, Pu leong villages. It was our first time on trip a deal and definitely will not be the last.

We loved the group of people we toured with, being 11 for most of trip. The accommodation was wonderful. Buffalo Rock Safari Camp was the best experience. Being a small group, we were the only people there and were very well catered for. The game drives and the tour guides (King Edward) made the experience, with lots of information on the animals, birds - everything. He endeavoured to please us all. The food, African dance and camp were a wonderful taste of Africa. The accommodation was great - all part of the camping experience. The Radisson Blu at Mosi-Oa-Tunya, exceeded our expectations and a wonderful way to round off a truly memoriable tour.

We loved the countryside, visiting Ha Long Bay, the caves and the Pu Luong region. The Legend Westlake was a comfortable hotel but found the breakfast limited. Our Tour guide was very knowledgeable and super helpful, if there were any issues he solved them promptly.

We loved our tour around Turkey…the highlight was our incredible guide Özgür who’s endless knowledge kept us informed all the way. He went above and beyond to make sure our experience was the best it could be. We laughed, learned and experienced the very best of Turkey.

We loved the whole experience tremendously! Our flights & transfers were seamless. Our tour guide (Mr Lucky) & bus driver (Tưởng) were fantastic - knowledgeable, flexible, friendly & helpful. Accommodation outstanding! We loved the variety of places & activities & the pace of the trip. Highlights for us were kayaking & cruising in Ha Long Bay, visiting the ancient temples in Tam Coc, hiking through the Pu Luong mountains, exploring the Pu Luong villages, swimming at the waterfall, meeting the beautiful Vietnamese people & enjoying all the delicious food. The whole trip exceeded our expectations. We would highly recommend.

Very well organised. Cape Town was beautiful. The Optional tour to Cape Point was beautiful. And Table Mountain Cable Car and the boat trip to Robben Island, we did ourselves was so good. The Safari accomodation was great in tents and the hosts were lovely as were the Safari tour guides. Zambia was an eye opener with the experience of the border crossing and great accommodation and we saw Rhino's on a paid tour which was worth it as well as the Sunset Cruise that was great value, which included unlimited drinks and snack food which was lovely. We experienced Elephants crossing the river and Hippos on the land.

I loved the fact that every day was different Even though I had seen elephants before, seeing them in Africa was a different perspective of how they live. I saw them in the Water swimming from one island to another, I saw them in the jungle and I saw them up Close and very personal at Elephant Sands accommodation Our crew made up of Lin, Zee and Para were certainly a credit to the Nomad company that was used by TAD

Varied and interesting itinerary, great guide and driver.

everything about this trip was so good from the flights from Australia to arriving in Japan the hotel we stayed at the Shinagawa prince hotel was huge complex that had everything you could imagine in it and was so close to the train station it was just a quick walk to get there and then travel all around Tokyo by train. the Japanese's people are the friendliest and most polite people i have ever met and made this trip so much more special then we went on the cruise part of the trip on the celebrity millennium WOW what a great time we had on board the food was top class and the entertainment was very good the ports we stopped at where all exciting and varied including 2 stops in Korea this is our 2nd trip with trip a deal and will definitely be doing more

Love the small tour group of 18 people. Tour guides were fabulous and very helpful.

This holiday was exceptional. The guide Marina was excellent and most helpful. The driver Ivan was the best we have experienced. Thank you Trip a Deal for the most amazing holiday. We will and have recommended this tour to our friends.

There were many highlights , including Ha Long Bay, Ba Na Hills and Hoi An

My family and I had a wonderful debut holiday with Trip a Deal. No issues with travel and overall plans. Everything ran very smoothly. Thank you to the Trip a Deal team for helping us create such wonderful memories 😊

Kenta our tour leader and Mickey our driver were excellent. The trip was well organised, met our expectations and we loved Japan. The accommodation was comfortable, bus had heaps of room and nothing was to much trouble.

Ha Long Bay was the highlight

the whole tour was full on but brilliant every tour was great, the guide were fantastic

Good hotels, great tour guide, comprehensive tour. Loved finding somewhere new and learning about the history. Impressed with the roads and infrastructure.

More time in Osaka would have been great . Accomodation was excellent value for money Driver was friendly , helpful and extremely competent. Tour guide was knowledgeable and very helpful. Your guide was very helpful and great with follow up when I had a lost item .

Trip A Deal - Ultimate China I’m writing to share my review of the Ultimate China tour.( 25th August to 15th September 2026) I had a fantastic time and experienced some truly incredible activities each day. Zhangjiajie was a personal highlight with its stunning landscapes leaving me in awe. However, the trip wasn’t without its downsides. Some guides, like Robin, Layla and Jenny, were fantastic and even gave us complimentary water bottles daily. Others, like Rocky and Denver, were less than impressive. Denver’s constant talking was particularly annoying. Another issue was the logistics. If you chose not to participate in certain activities, you’d be dropped off and have to find your own way back to the hotel. This wasn’t always easy, especially in cities like Shanghai where the hotel was a good hour away by taxi. The walking requirements were also quite demanding. Given that older travellers made up the majority of the group, it would be great if the organisers could consider their needs. Providing alternative options or support for those with mobility issues would be a big improvement. I'm also disappointed with the hotel options provided by Trip a Deal, as they're all 3-star hotels located far from the city center. For instance, the hotel in Shanghai is an hour bus ride away from the city. If we were to plan the trip independently, we would choose hotels in the heart of the city, saving us time and hassle. Overall, it was a decent trip but there were some areas for improvement.

The sights were amazing - our tour guide Duc really elevated the trip for everyone. He made it Educational and entertaining-and was inclusive of everyone and their individual needs. Our bus driver for the Ha Giang loop was Hong - I’ve been on hairy bus rides before and felt unsafe - not with Hong - very experienced and managed it sll all so well. Improvements - Cao Bang hotel is not great. It’s clean, but very dated, and the breakfast is awful. The Ha long bay boat feels expensive - drinks are very pricey, nothing is included such as water or even juice with breakfast- and a tip seems mandatory vs optional. This was the most expensive bill we had for just one night of fun and we’d already covered dinner etc. Ninh binh - I think there are companies that run a much better day trip experience. To be in such a great location but we had lunch without the view. Other tours had a better bus, included bike ride and lunch in scenic spot and were almost half the cost. Cannot fault tour guide or bus driver. 5 star is for them and the sights.

Highlights were the small number in the group, an excellent helpful guide and driver as well as beautiful scenery and the train ride. Suggestions include one less day at Jaffna, hotels closer to a town/city where you can go out for local dinner.

The size of the group was perfect. Our tour guide Duc and our driver Hong were amazing and made our trip a great experience as they cared about everyone. It was great value for money. The food was amazing and the beer was even better! The only thing I could recommend is staying at a few places with a pool especially in the hotter seasons as it would have been nice to come back for a swim after some long days. Highly recommend Trip a deal

The trip has been well thought out with a great balance of sight seeing and relaxation. I feel like we have experienced and seen the highlights of each of the countries. Our tour guide Semin was fabulous. He was very knowledgeable and happy to share his knowledge but didn't spend the whole time lecturing us which has happened on a previous trip I've done. Our driver was also great and we always felt safe. I also enjoyed the guides for the individual towns that we visited. The accommodation was great and I loved that it was well located with respect to all of the sights. Due to a very short 55min layover in Amsterdam that I queried, we are still waiting for our luggage to arrive! I am also unsure why we were sent so far north when the rest of the group didn't go home using this route. It is very annoying that the Qantas points are not split equally between the 2 travelers.

The land based content was absolutely fantastic and exceptional value. All the guides on each leg were very courteous, knowledgeable and always available to assist with any issue especially with best currency exchanges. Hotels were good, some exceptional and well located to places of interest. The heat and humidity at times were challenging, however our guides were aware and mitigated any discomfort where possible. Restaurants, transport and hotels were air-conditioned which was important. The tour activities and attractions were well chosen and were the key sights of Vietnam and Cambodia. The disappointment was Vietnam Airlines from start to finish. With 3 generations, travelling as a family of six it was important we sat together and although confirming seat bookings months in advanced and paying extra to forward book seats and two flying premium economy there were constant seat changes requiring numerous phone calls leading up to departure and last minute changes when checking in or at boarding gate which ignored pre paid and booked seats - they did however restore some seats when we showed our seat payments. There was an unpleasant encounter on the final return leg due to seat changes.

Ensure that accommodation is close to shops and restaurants. A couple were too far from anything. Was good staying multiple nights in one hotel instead of moving on all the time. Tour Guide, Mattia and Bus Driver Georgio were good. If practical arriving back to the accommodation some days a little earlier than 5:30 to wander the town or enjoy hotel amenities. My husband, granddaughters and myself enjoyed the trip.

We love TripADeal, having done Vietnam/Cambodia and now this cruise. We’re planning more thru your company but just a bit of feedback. A little disappointed there wasn’t an upgrade stateroom option of any kind. While it was only for sleeping and we were v busy outside, I did feel disoriented and claustrophobic and would now only opt for a porthole or balcony, which may eliminate TripADeal cruises in future if there isn’t that option. Also the drinks package - my daughter enjoys the occasional wine and, as a non drinker, the zero beer was my choice. However, if we wanted smoothies, we were told we both had to pay US199 each to upgrade, which seemed crazy…. I don’t know if an option for transfer on disembarkation was offered, which would have saved a lot of time given that we just had a day in Seoul. Flight over with Cathay was a little troublesome due to 17 hour transit in HKG. While we fully understood the typhoon delayed all flights, no info was given re meals, options outside airport, cleaning facilities, offer of Cathay lounge etc. Having worked with QANTAS and flown with CX on several occasions, and paying extra to travel with this carrier, the lack of assistance was disappointing. Did get meal voucher eventually, but feel they could have done more…. Thank you

The inclusions provided were well coordinated. We felt that some accommodation was not centrally located so difficult to get around & my husband has a hearing deficit so the English spoken by our guides he struggled to understand.

Suggestion: Connections between cities was too long a d exhausting and consideration for bathroom breaks would be recommended for leaders. Flights to destination were at bad times (departure) and waiting at Singapore were unreasonable. Other tour group members mentioned the fall in standards _ flight times/hotels/ add on tour leaders offers outside the advised tours with Trip a Deal. I have been on 3 Trip a Deal _ Spain, Portugal, Morocco _ very good _ China _ excellent, this trip _satisfactory. Hotels varied in quality _ suggest that you send a Trip a Deal mystery staff member to investigate fall in standards.

We had an amazing trip. Our group was awesome and everyone had a nice time amd was kind and accommodating. Food was great. Our guide Duc was fantastic and so was our driver who drove carefully. They explained the places in the best way they could and answered our queries.

Trip was awesome, little unlucky we had the Typhoon first week so extremely wet but not much we could do about that Accommodation in both Tokyo & Seoul were good locations, easy to get to other areas using the trains Cruise was great, even though we had an internal room (first time) didn’t feel we missed out, Wifi & Drinks package were good add ons, Singapore Airlines always quality Overall can’t complain.

yellowstone national park, banuff and alaska cruise.

Trip was fantastic - places visited were spectacular with beautiful scenery at every stop. Our guide Semin was amazing - friendly, approachable, considerate, knowledgeable and very hands on. There was plenty of free tiime to look around at the different locations on our own.

Almost everything was great. I enjoyed the people, the tour guides were amazing, the activities were great and the accommodation and food were excellent.

Local guides were very helpful Using the group whats app to communicate daily info was great to refer back to It would be great if the hotel in Han Oi had a pool The accommodation in Ho Ann was awesome

Our holiday was wonderful. Tom our guide was amazing and very informative. I think the only thing I would change would be one less day in the Eco Lodge and an extra day in The Reeds Hotel as there was a lot more I would have liked to explore

Well organised and felt like I got to see a lot

We’ve travelled quite a lot over the years and have always planned our own trips, so we weren’t sure how we’d feel about travelling with a tour company. After our first TripADeal experience, we can honestly say we wouldn’t go back to doing it all ourselves! We absolutely loved every minute of it. From the moment we started, everything was so well organised and made travelling incredibly easy and stress-free. Our guides were fantastic — so friendly, knowledgeable and always happy to help. Not having to worry about booking tickets, organising transport or working out the details was such a bonus. We also loved being told what we had planned for the following day at the end of each day. It meant we could simply relax and enjoy the experience without having to think about what came next. It was such a wonderful way to travel, and we came home with some fantastic memories. We would highly recommend TripADeal and are already looking forward to our next adventure!

We absolutely loved this trip- Uganda is an incredible country with huge biodiversty, incredible landscape and a lovely climate. Our wildlife experiences were absolutely icredible. Our accommodation ranged from excllent to very good. Everything went smoothly and we had a great guide in Sandy. We loved being in a small group of 6 like-minded people. There is a lot of travel time on this trip but looking out the window to see Ugandan life made it a special part of the trip.

Our travel guide Kenardo was professional, fun, and very knowledgeable helping us to immerse ourselves in the culture of Japan. Our bus driver Asawin was excellent! We felt safe and he was very good in managing our luggage. The hotels were always clean. Some were better than others, but overall, they met our expectations. It was a good value trip. There is no way we could have seen and enjoyed so much without the guidance of Kenardo. His tips on places to eat, food to try, taking public transport and popular shopping hubs was of enormous help. English language is not as widespread as Europe so navigating Japan alone would’ve been very difficult. This tour was perfect. Please note that it’s good value. If looking for a luxury tour, you will need to look at different options. Flights are not direct, rooms can sometimes be very small, gratuities are recommended, and bus could have had more leg room.

We loved all of it. It was full on with lots of early mornings as we did book in all of the optional extra tours. It was our first trip a deal and highly recommend it and will definitely go on another one

We had an amazing experience with TripADeal on the Inca Trail Adventure. The entire trip was extremely well organised from start to finish. The hotels were great, and all of the hotel pickups and drop-offs were outstanding and made travelling between destinations so easy. Our guide Jose from Valencia Travel was very knowledgeable and shared so much interesting information about the history and culture of Peru. The day tours were insightful and added so much to the experience. The 4-night Inca Trail trek was a real highlight. The food throughout the trek was fantastic, and our cook Feliciano did an incredible job preparing delicious meals including extra vegetarian options. The porters were friendly, welcoming and worked incredibly hard to make the experience comfortable for everyone. The camping accommodation exceeded our expectations and was surprisingly comfortable. Machu Picchu itself was absolutely breathtaking and even more spectacular in person than any photograph could capture. Overall, this was a fantastic holiday and excellent value for money. We would highly recommend TripADeal to anyone looking for an unforgettable Peru and Machu Picchu adventure!

This was our second TripAdeal trip. Once again we were so amazed with everything. The flight bookings, hotels, transportation and tour guides were outstanding. The Vietnam tour was packed with activities for everyone. There was the bustle of the city and markets one day and the next we were visiting a Vietnamese Thai village in the country, it was great to have that contrast. We also did the optional extras which we would really recommend. The extended trip was well worth it, we were so pleased to see the Golden Bridge, and Cu Chi tunnels were not to be missed. There were so many highlights on this trip but, the cruise on Halong Bay over night, the Pu Long Retreat Hotel and Vietnamese Thai buffet dinner and show, the bamboo boat ride into the caves at Ninh Binh, the lantern boat ride with releasing of the paper candle lanterns at Hoi An, cable car to the Golden Bridge and Chi Chu tunnels really made an impression. It would have been nice to see a little more Vietnamese culture first hand, perhaps different costumes, or inside one of the slim multi storied homes. Over all the tour far exceeded our expectations.

I found the itinerary quite appealing and appreciated the tour. Cambodia was especially memorable for me. We also shared two weeks with a delightful group of people.

It was a fabulous overview of both countries. Accommodation was fabulous - boutique properties in great locations. All tour guides were excellent. All very knowledgeable about their own cities and could not do more for us! Lucky - Hip - Tung - Matt - Mr Cheng were fabulous! Using WhatsApp for communication works really well! Thank you. An additional day in Hanoi would make it perfect.

We loved Japan! The itinerary was fabulous and even though it was impacted at the start by typhoon no 26 it didn't dampen our enthusiasm. Our highlight was definitely our tour guide Kentaro and bus driver H Aizawa! They went above and beyond to make our holiday comfortable, entertaining and educational! Kentaro's knowledge and passion for Japan was contagious. He encouraged us to " live like a local" eating different food and enjoying everything from city life to the beautiful countryside. H Aizawa gave us a map with everywhere we had been and the amount of kilometres we had done together. It was the best gift! Kentaro's communication with us was excellent, not only suggesting places to eat but letting us know what the weather was doing and what to bring on the bus! I had a birthday on the trip and Ken made me feel very special! They are both a credit to Tripadeal!

From the moment we were picked up. Everything was easy. Our guide Ole Mbekure was amazing, professional and just went what I feel was an extra mile. Our accomodation at every stop was just top notch. The food was good. We saw a big variety of animals and the knowledge he shared was top notch.

Great itinerary. That part of Italy is what we want to see. The weather in September is perfect and we all enjoyed the time in those allocated locations. Lake Braie is beautiful with jade green water that you won’t see anywhere in Australia. The hotels are good especially the last one in Venice (Hotel Galassia) with that stunning view and breakfast. We would love to go back there on our own in the future. Don’t be put off by the scanty meals which are just hotel breakfast in the itinerary. The options for lunch and dinner are immense in those towns and cities. This is Italy, right? Our tour guide is professional and helpful. One of our travel mates got her passport pinched and her help in helping her to get to the embassy for a new passport is wonderful. This trip is highly recommended

Thought it was very good value. Everything was well organised and our guides very knowledgeable. There were 2 groups at the same time and I think our group, the red group, had a much better deal than the green group. My only criticism of the guides was that the one in Armenia concentrated far too much on religion and it seemed we learned not so much about history and daily life. The Georgian guide and driver (Maia Kiladze and Koba Kavteladze) were excellent, going above and beyond the call of duty. Especially loved the Media area in Georgia but also thought Baku was a surprisingly nice place.

Ken Toro was excellent. His knowledge, adaptability and availability was a highlight. Having more time at the hiroshima memorial would have been great.

I sensational holiday. On the first day of the Safari and I was so overwhelmed with our much I saw - everything I dreamt and more. Ole our tour was so informative with both the Animals, Birds and Plants, and the People. Ole was so patient, and he loved the People, and the land. We saw his growing up home and the proud tradition of his Tribe. Lions, Zebra, Blue Wildebeest, Impala, Antelope, WartHog, Giraffe, Elephant, Baboon, Monkeys, Buffalo, Ostrich, Mongoose, Hyenas, Rhinoceros, Cheetah, Leopard, Hippodrome, Crocodile, Hartebeest (antelope), Topi, Thomson Gazelle, Grant Gazelle, Orribi, Cobra snake, Secretary Bird, Flamingo, Vultures, lizard, etc

Seeing so much of Japan was amazing. We loved the excursions but also the flexibility to explore on our own. Our highlight was the Geisha experience in Kyoto. Kentaro, our guide and Aizawa, our bus driver were exceptional. They went out of their way to be helpful, offer suggestions and make the trip an amazing experience.

This was our first time booking with trip a deal and it won't be our last. Everything was organised from flights,accommodation and some meals provided too. Our tour guides were amazing and nothing was too much trouble. We were on the go non stop seeing so many places and things in these spectacular cities. The hotels were of a high quality and on our down days we could do extra activities or lay low. The choice was ours without any pressure. It also helped that we travelled with a amazing group of people. If you want a hassle free holiday where it is all organised for you, i highly recommend booking via trip a deal. You wont be disappointed. Thankyou

We absolutely loved our time in Japan. This is our second Trip a deal and it did not disappoint. The itinerary was excellent. (we saw and did SO much). Our tour guide Kentaro was outstanding. So knowledgeable, fun, kind, passionate, thoughtful and positive. He ensured we all had a great time and kept up his energy and enthusiasm throughout the trip. He was skilled at managing 40 people, giving clear information regarding timing, meeting spots and accomodating group and individual needs. Where required, he adjusted timing and the order of the day's activities to ensure we had the best possible experience. He was very generous with his time when sharing extra tips about places to eat, shops to purchase special items and local information at each destination. He clearly wanted to ensure that everyone had the best possible experience. At each destination he shared the local foods to try and what was a speciality in each place. He also gave recommendations for eating and shopping. The extra optional activities were fantastic and gave everyone the option of doing their own thing or joining a tour. We could contact him at any time, with questions, help with any concerns or recommendations for eating and shopping. The bus driver Aizawa was amazing. He was an excellent driver and we could see that he was clearly experienced as he navigated a range of traffic conditions. He was always mindful of rest/bathroom and eating stops and worked with Kentaro on the best places to have breaks along the way. We were on time for all activities due to his attention to time, the road and traffic conditions. We felt safe at all times. He navigating busy traffic and mountain areas ensuring a smooth ride at all times. (He even made a map of our journey with details of all the distances, places we visited and significant landmarks. (A special keep sake) Highlights of the holiday were vast. We loved the fast paced Tokyo and Osaka. The lights, busy intersections, endless shops and eating places were incredible. Kyoto station was a must! An unexpected surprise and a WOW factor! We loved Hiroshima. Such a moving experience visiting the peace park and museum. Mt Fuji and Mt Aso were really memorable too. The bullet train was very exciting! Loved that experience. We visited a number of castles and shrines and they were all interesting and memorable for different reasons. The rich history, beauty and cultural significance was evident and special experience. The thousand tori gates at Kyoto was very beautiful and a special place for photos. Kyoto by the Sea (optional tour day) was great. We loved the cable cars and the boat experience feeding the seagulls and eagles was unexpected and a real highlight. We also really enjoyed the optional Maiko dinner. The food was absolutely amazing and having the opportunity to spend time with a Maiko and ask her questions was very special. We even had the opportunity to play a traditional game with her. We LOVED the food! So many different things to try. The ramen is a must! I think we ate gyoza every day and the okonomiyaki in Osaka and Hiroshima were so delicious too. Japan gave us so many delicious options for food. We did not look to eat other cuisines as there was always something new to try. The only change I would suggest is a minimum of two nights at Osaka. I definitely could have had another whole day there. We will definitely return to Japan and after going on this tour feel confident that we could navigate this amazing country ourselves. We would spend more time in Tokyo, Kyoto, Osaka and Hiroshima. We saw a lot, but know there is so much more to see. Next time . . .

The trip was excellent overall and very well organised - from meeting us the first time to dropping us off at the airport for our flight home. We had the best driver Aizawa and guide Kentaro. Everything ran smoothly with their guidance and we felt safe and well supported. We had enough time exploring places ourselves. Accommodation and breakfasts were overall very good. Can’t fault anything and we would recommend this trip to everyone. Thanks again Kentaro and Aizawa - amazing effort from you both. Happy customers Dirk and Elsa

Halong Bay experience was out of this world, the junk boat accommodation, meals, staff, walking through a cave, row boat through a cave, climbing steep steps to a lookout, onboard entertainment, morning t’ai chi on the deck, a highlight of the adventure.