TripADeal Reviews

On this Vietnam/ Cambodia 2 week trip.. what stood out was the quality of the hotels. all very good! Highlights was visiting Hoi An .., and the weather was perfectly sunny in 31 Oct and out 2 November! I also celebrated my birthday on 1 November and received roses to my room( from my husband), as organised by our Trip A Deal guide

Warriors of China – 12-Day Tour Review We recently joined the 12-day Warriors of China tour, which took place from late October to early November. We were very fortunate with the weather, as it was beautiful throughout the trip, with rain on only one day. Positive Points - The tour guides were very knowledgeable, helpful and spoke excellent English. - The hotels were nice, and the breakfasts were good. - We took all the optional tours, and every one of them was excellent. The highlights of the trip included the Great Wall, the Forbidden City and the Terracotta Warriors. The optional tours included the Summer Palace, Panda Experience, 700-year-old Hutongs, Grand Tang Dynasty Everbright City, Grand Canal Cruise, ERA: The Intersection of Time, and Huangpu River Night Cruise. All were fantastic experiences and well worth including in the trip. Negative Points / Areas for Improvement - The hotels were located quite far from the city centres, requiring approximately an hour's drive each way. Fortunately, we arrived in Beijing around midday, the day before the tour officially commenced. This gave us some free time to explore the city independently. We took a taxi from our hotel to central Beijing, where we enjoyed some delicious Peking Duck at the well-known Siji Minfu (四季民福) restaurant before exploring the city centre. The Peking Duck was excellent! I would highly recommend this restaurant to anyone visiting Beijing. - The so-called "optional" tours did not really feel optional. For senior travellers, I would highly recommend taking all of them. Otherwise, you could miss out on some important experiences and may find yourself with limited activities or feeling a little lost during the free time. - Too much time was allocated to visiting the Pearl Factory, Silk Factory, Jade Factory and Chinese Medicine Centre. I suggest to reduce the time spent at these shopping stops and allow more time to explore the historic Hutong areas, Wangfujing Pedestrian Street in central Beijing, the Bell Tower and Muslim Quarter in Xi'an, Nanjing Road Pedestrian Street in central Shanghai, etc... These places would offer visitors a much better opportunity to experience local culture, history, shopping and everyday life in China. I have highlighted a few areas for improvement and sincerely hope TripADeal will take these comments into consideration when planning future tours. This would help make an already enjoyable tour even better. Overall Experience Overall, we had an excellent experience with TripADeal. You get what you pay for, and considering the price, the tour offered great value for money. We thoroughly enjoyed our trip and would happily recommend it to others.

I loved everything The food and hotels were good The excursions were fantastic I just hope we stai in Hoi ann a bit longer

Absolutely loved the waterfall This tour is amazing as the scenery is stunning It was great having a small group of 13 pax Full credit to our driver as this is such a challenging itinerary on treacherous roafs.

Great Wall, Forbidden city, Summer palace. Great guides, beautiful cities like Xi’an, Shanghai. Too rushed hopping from one hotel to another, coming late in the afternoon, checking out following morning consistently is hard. Hotels are good. Suggestions to improve: 1. Minimum 2 nights per hotel 2. Remove boring garden tours 3. Try to be at the hotel by latest 5pm

As first visit to new countries truly enjoy the itineries. Hotel stay are clean and comfortable, though one place required us to walk 10min on slope road (in rain) with all luggages to hotel. Hiro spoke well in English, informative with organised tasks for our Japan tour. Julie is equally pleasant and friendly. Few travellers found long walking on hazardous ground a bit difficult but not quite pre-warned. Overall anenjoyable holiday with lots of fun for both of us. Keep it up thanks. Fred and Kim

The terracotta warriors, the summer palace, the city wall in Xi'an (which wasn't officially part of the tour but should be) and the grand canal in Suzhou were standouts. The stories our guide Jo Jo shared about her life and family were also a highlight. In fact Jo Jo as a guide in general was a highlight, she really took care of us and treated us like family. I have put satisfactory for the guides / drivers as an average but want to stress that the guide Jo Jo was amazing. On the downside, some of the optional tours, particularly early on, were not really optional and when people insisted that they didn't want to do them it caused problems, including in one case taxis having to be organized to get people back to the hotel. As a vegetarian (there were 4 of us on our bus) the food options were often lacking, which was a shame because I know that there are plenty of good vegetarian options available in China, just often not where we ate. The only guide that went out of their way to help us find vegetarian options was Jo Jo, who even planned a separate place to eat for vegetarians in Suzhou and made sure to find us vegetarian options everywhere we stopped.

The quality of hotels was fantastic. This trip gave us a good overview of India. We had the opportunity to experience a wide range of foods and culturally significant places. We had many experiences that will become lifelong memories. We were well looked after at every step.

Loved king tour guide in Beijing. Bullet train is not same standard as Japan.bulletbtraon. very average. Distances are long in china. Terracotta warriors and great wall ate amazing hi lights. Some tours just pushing produce e.g tea plantation. Silk.factory. Pear factory. A little awkward. Would prefer spne hands on tours emg make dumplings. No experiences except walking the wall. Middle guide Rocky not enjoyable. Then third guide leaving was amazing. Knowledgeable and great tips. But some shopping centre tours not worth it. Summer palace a little underwhelming. Good us amazing as so.cheap and great quality. Great tour but would prefer more hands on activities as opposed to factory shopping. Last day your to cheap shopping mall was amazing Great prices , need to barta on price.a lot. Great quality and price for knock off products. 1.4.billion Chinese are also tourists within their own country. Very safe country. Done places very busy.

Guide was really good, bus driver had excellent driving skills in difficulty conditions,The helper was very obliging too. Trip was a bit too long some days ,lots of bus time . Elephant safari was exaggerated a bit too much, didn’t need to stop three times as they were all the same . Elephant sanctuary needs to have audio as it would have been nice to known ages of elephants and what they were being fed . Tea plantation was interesting ,as was the spice place, however the sale staff at the spice shop were very pushy . Breakfast was ok in most hotels ,however buffet dinner got a bit tiring . The farewell dinner buffet was really the best one of all,thanks Trip a Deal .

This was a great trip different to other Trip a deal trips we have done. This trip was more like a vacation relaxing allowing for afternoon naps,swims in pools,reading and shopping. Highlight was definitely the Taj Mahal. But all the sights were interesting and to experience the culture was great. The trip also gave u and insight into why and how this culture acts in Aust.

We loved this holiday, Japan was outstanding providing plenty of history, great food and culture. Japan is a very clean country as everyone takes their rubbish home. Our guide in Japan Hiro was fantastic, nothing was too much, he was always on hand and had a great sense of humour. Our highlights are difficult to select as everything we saw and visited were interesting in different ways. Kyoto with its bamboo forest and Tori gates were beautiful, Osaka Doutonbori street was something else at Halloween, so many people and many dressed up. Shibuya crossing where hundreds of people cross daily was an experience in itself. The program was excellent as it truly covered the highlights of Japan. South Korea is also a beautiful country in a very different way. Julie our guide was informative and great throughout the tour. We felt that some places that we visited did not have enough time available ie Huinnyeoul Village which only allowed 10 minutes not enough to see much or be able to photograph. Our highlights in Korea were the Gamcheon Village in Busan, Jeonju old village,Kings palace and changing of the guards in Seoul. The food was amazing and we would highly recommend this trip. (lots of walking and some steep terrain/steps are present)

Vietnam started well with a walking tour in Hanoi and just got better each day. Really caring helpful guides and drivers. Especially Loved SaPa and Hoi Ann. Ha Long Bay was beautiful but too many tourists to do the swim at the beach it was pointless except to cool off after climbing to the lookout. Massage on the boat on Ha Long Bay was a waste of money. The Cu Chi tunnels was an amazing learning experience to bring compassion and respect for all involved. The various boat rides were beautiful. Ba Na Hills and golden bridge was incredible in such a poor country.

The tour was very good value as the itinerary covered a lot of ground with lots of interesting and varied places to see. Highlights were the caves at Bingling and Dunhuang, the lying Buddha at Dafo Temple and the colourful rock formations near Zhangye. The hotels and breakfasts were very good. Arthur, the guide in Gansu was excellent. The viewing of the Terracotta Warriors was spoilt by the crowds which were 4-5 deep around the edge of the viewing platforms of the main excavation pits.

I loved seeing the iconic sites of the great wall, the terracotta warriors and the hutong area. The hotels were well appointed and you felt safe wandering around the area. I would have loved more time at Tiananmen Square and Forbidden Palace as I didn't get to see everything. I would also have liked more time in the hutong and would have given up the pedicab ride for that. The guides were excellent, knowledgeable and flexible with our group. My thoughts would be to offer some small group excursions as well - maybe city centre, or restaurants. I would definitely be more adventurous with my time on a second trip.

A Wonderful and Memorable European Tour We had an excellent experience on our recent Europe tour. The journey gave us the opportunity to visit so many beautiful destinations, experience different cultures, and create memories that we will treasure for a lifetime. The tour was made even more enjoyable by the wonderful people we travelled with. Sharing the sights, meals, laughter, and experiences as a group turned an already beautiful holiday into something very special. My wife and I returned to Australia feeling incredibly grateful for the experience, the friendships we made, and all the unforgettable moments along the way. Highly recommended to anyone looking for a memorable European adventure. Thank you for an amazing journey!

The flights to and from were excellent. The land tour was boring . There were 3 days when we spent 4 hours each day in a bus . The places we visited were not that interesting. The trip was to see the best of Taiwan , I would hate to see the worst . The hotels ranged from good to excellent. The highlight was the bike riding and the lanterns . The walking tour on the breezy blue train trip was really fun .

The itinerary was great - it visited all of Japan’s highlights. Our tour guide Aiko was outstanding, her knowledgeable of Japan, planning skills and sense of humour made the trip. Also our bus driver Abisan was amazing - his driving and parking skills made for a very smooth trip. Most of the hotels were very good - with the location of the Kyoto and Osaka hotels being walking distance to the city sights. Overall - I couldn’t fault the trip.

I loved the places we visited and ticked off quite a few destinations from my travel list. Highlights for me were The Great Wall, Forbidden City, Bullet train from Beijing to Xia'n, Terracota Warriors and the Maglev train in Shanghai. Appreciated the upgrade on one hotel. It was fabulous! Not being able to select seats on our flight was disappointing! We had to take what was available at check-in

Great trip great guides

War manorial, river cruises, Mari Mari.

Lodge stay river trips. Local guide. Having at least 2 nights in each place most nights. War memorial. Staying in mountains at tea plantation. Would have like a tour of plantation. Single use plastics not good for the country.😐 Ypu could offer a byo container to fill out if a large bottle

It was an intriguing and valuable experience. There was some highlights in the inclusions but it does become arduous with the amount of sale pitches throughout the trip without focusing on the process, history or attractions. The accommodation is never central which can mean down time is mainly spent commuting at your own expense for over an hour to visit other places. There is a lot of time spent travelling to and from highlights as well as between locations which takes away from the overall experience. Also do not underestimate the waiting time for things located in Beijing and the Terracotta Warriors. The quality of service was high from our tour guides and they are as accommodating as they can be with the Trip a Deal schedule permitting and if you choose not to attend the optional tours which felt like an inconvenience if you didn't Would consider Trip a Deal offers in alternative countries to see if the experience differs in future

I picked 3 highlights I Loved, the pyramids of Giza, The valley of the Kings and AbuSimbel temple . The rest were great also. Ourguide Hassan was a wealth of knowledge and help. The trip offered variety as it included a river cruise and a resort stay, these leisure days at resort were great after long days and early starts on occassions on previous days.

I loved that it was really well organised . We had lovely guides who were very helpful with everything. I felt very safe all the time

Places were great. Accommodation good quality but often well out from city centres. Guides were great. Some of the places were pushy for sales of jade, tea, silk & pearls.

The itinerary is very good in general, including places to visit. The transport was very comfortable. The accommodation was excellent. The transit from one place to another was very smooth. The tour guides were very good. But some places we visited were not well arranged, such as some old towns. After the guided walk, we were given an extensive amount of time to wonder around the place ourselves. In the end, some travelers took taxi back to the hotel themselves.

Excellent guides with high level of knowledge and experience leading to smooth short notice changes to itinerary as speed humps came along.

The trip itself as a whole was great , Mr tang was amazing and very knowledgeable. Fuji was a particular highlight. However the only downside and that it putting lightly is that it took 24 hours to travel to a 9 hour destination because for some reason tripadeal had the bright idea to book on china airlines which we never had the opportunity to change or even knew was an option unfortunately we were put on a plane with a new super strain of China flu thanks for that as well. We assumed it would have been at least Jetstar but I guess the cheapest for tripadeal is china airlines who you have obviously partnered with because who in the right mind would travel with them knowingly over Jetstar who can get you there the same day. But you live and you learn...My holidays is now my go to for my next trip, which I hope you're now affiliated with. But to some it all up , Mr Tang was fantastic and made up for any short comings on tripadeals end. I have attached a photo of myself because my mother was to I'll after incubation flu flight. Thank you.

This was our second TripADeal. It exceeded my expectations. The itinerary was great. The tour guide Laurent was amazing. He was very mindful of the physical limitations of some of the tour participants and never made anyone, including myself, feel as though they were slowing the group down. The itinerary was changed a little to allow for the fact that some guests were not able to arrive on tour day due to the typhoon shutting down the airport for 48 hrs. This did not effect our enjoyment of the tour. When I needed to go to the emergency department at Taipei hospital, in the evening, Laurent came with myself and my husband to assist in anyway he could. Another guest had a much greater need of hospitalisation and Laurent had everything arranged through the on the ground tour company Lion group. Her care throughout was exceptional. The bus drivers were very skilled. I would certainly recommend this value packed tour to anyone.

A lot of time spent on bus, some very long days. Fast trains between some places would be more comfortable and allow more sightseeing time. This however would increase cost. Tour host, Jason, spoke clear English and gave clear instructions. Inclusions like sumo wrestling (or sumo demonstration), traditional tea ceremony, ninja show would have been appreciated. These only need to be for an hour. A couple of the hotels were very basic although mostly in convenient position. We missed a tour due to taking 25 minutes to get into lift to reach foyer. The lift doors would not shut due to weight. As people were on different flights we had to spend 6 hours in Osaka Airport, then fly home via Taipei back to Sydney, a very long journey home. We would have appreciated less time at Osaka Airport

It was fast paced but well organized. We felt valued by the tour leaders and saw all the sights we wished to. The only cause for concern was there was a medical incident on the bus. As a Nurse Practitioner I would have liked some equipment and I provided a list to Raymond our tour guide.

We enjoyed all the highlights the itinerary had in particular our time in Mysore at the Palace and the lights at night. The train ride from Mysore and Chennai was a long day and the hotel in Chennai was not up to scratch with a lot of mould in both the rooms and halls. Our flight from Chennai to Cochin was scheduled for late afternoon making that day a total loss. All our fellow tour members were great to travel with and we enjoyed our time with them.

Being met at the airport and guided through the experience was amazing! I enjoyed all the sights we saw although I felt that there was a lot more to see around the areas where we had optional tours that we could have enjoyed given a bit of explanation of the area beforehand and what we could enjoy. We chose not to do all of the optional tours because we wanted more time to discover the places we visited. Also a couple of the optional tours were very disappointing e.g. the peddy cab tour, I was expecting so much more that what we paid for!!! Some of the sights we felt that we were rushed through without having time to enjoy them. I feel if there is so much time dedicated to the shopping then time should also be given for the sight seeing. I appreciate that we were given a lot of opportunity to eat but feel too much emphasis was made on eating. We were never forced to eat at the specific restaurants but again this did take time way of other adventures. Both our guides, Alice and Charlie were amazing. Charlie was very focused on making sure everyone was having a good time and went above and beyond for several of our group members to help them. He was happily flexible and accommodating. I would have been interested to see more traditional Chinese culture like their music or theatre, surprisingly it felt a bit like being in Australia at times rather than China. Even the parks felt like home. Maybe one park would be enough with an alternative activity for the first one... I know you can't fit everything in and these are only my suggestions. We had a good time, would I recommend it, only with a strong explanation of what to expect! The price for what we experienced was exceptional, thank you to the Chinese Government, very clever idea to show the world the new China. We are still so privileged in comparison, these people, our guides and their support staff, work very hard, often well into the night without seeing their families. The side i hope people appreciate.

A very well planned itinerary and great tour leader. We saw such an interesting variety of things. As a solo traveller i think you should factor in early in the tour a drinks/ meet and greet type thing so we get to meet people . On every other tour (with other companies) I've been on this happens. Once the bus dropped us off each evening everyone shoots off to their rooms and whilst I am independent it would have been nice to meet people for a chat earlier in the trip and not eat dinner by myself so often. It's obviously not your practice to have the tour leader ever eat with the tourists but perhaps they could do this on the first night or similar??

Loved the whole trip. It was well organised and we managed to see and do lots in 12 days. Hotels were lovely and in a good locations.

Good hotels, nice tour guides and great country - we enjoyed every day of the trip. Chinese people were friendly. Only one suggestion to provide more information about transfer on Shanghai Airport as some people missed the connecting flight.

Suzhou Xian Shanghai Some hotels were to far out and not 5 stars Too long days Boat Yangtze was not 5 star and food below par, too early start on tours and not relaxing - many of us got sick on the cruise with influenza a Good guides Sickness three coaches all sick Very old bus in beiging Jo Jo Alice and Jerry outstanding guides

The trip itself goes through major highlights in China which is amazing. A guided tour is also great because it can be a tough country to figure out on your own for the first time due to language barriers. Lots of early mornings. Most of the hotels are quite nice and breakfast was good too, but the hotels are very far away from the main cities (45 min -1 hour drive from Beijing and Shanghai city centres) so can be difficult to make the best of your free time. The local tour guides may be aggressive and bully you for tips - our Beijing got quite aggressive on the bus if we didn't pay the full amount even though tips are not mandatory, and not at all part of Chinese culture. Not sure why Tripadeal and the local chinese tour companies expect us to pay so much in tips then. Tips were also expected on the Day 1, where we just got picked up at the airport and dropped off at the hotel - the tour started the next day. So not sure why the guide was so aggressive if we missed the tip for Day 1 since he wasn't around anyway. Your daily activities will also depend on the tour guide and their moods. While one tour guide was okay with us going on the bus for the optional activities, and just letting us roam around till the group came back, another tour guide wouldn't let us go with them on the bus. So we had to cab all the way to the city which was an hour away from the hotel. There are lot of sales stops. e.g. jade and pearl factory visit is actually just a jade and pearl store. So be prepared to be have sales pitches made everyday. But the tour guides and the shop keepers do tell you lots of information so that can be a positive. You learn a lot. And we enjoyed learning so much about everyday life in China from people who live there. That was a huge positive. Tripadeal forgot to include our meal selections for flights so we starved during our return trip long haul flights as they did not flag our dietary requirements, and AirChina basically only provides 1 option (beef or pork meals) and no other options are available in-flight. If there are any dietary requirements, suggest to call the airline yourself with your booking ref and make sure your requirements are captured before your trip. You make good friends with the group which cool too.

Delete the tea cottage stay there was nothing to do and the accomodation was very poor Find another hotel in Sandakan the hotel ,was less than average, if we stayed any longer I would have left hotel and stayed somewhere nice

We chose the 11 day ‘Wonders of Japan’ tour and were super impressed. From the high tech Tokyo, the beautiful Japanese Alps, the ancient little towns to the bright lights of Osaka, we had a wonderful holiday. Tang (Steve) was an exceptional guide and shared his vast knowledge of Japan’s culture in an informative and humorous way. Tuchida Sung was the bus driver and he always made us feel safe during the entire journey. We loved Japan and will be back to explore more of this beautiful country in the future

I loved the countries with their traditions and histories and their not so commonly known animals such as the, one horn rhino and the bhutan takin. A/ Well organised, But a lot of very early start times could be looked at. B/ Vehicle used in Nepal, good in domestic operations, but not good for rough terrain, a 4wd type vehicle would had been more suitable. C/ In Bhutan, the accommodation could be improved with more comfortable beds and better selection of meals. D/ As a solo traveller, the whole trip not once I was supplied with a fridge in my room, is this normal when solo travelling? E/ Tour guide in Bhutan very quietly spoken and very hard to hear in a group situation, this also applied in Nepal.

The TAD guides are always good. Dragon was great. A highlight was being in Osaka for Halloween with great crowds dressing up and partying it was great to be part of that. The last temple/shrine we went to (Daizafu) was the best by far. It had amazing gardens bridges and trees and shops around there were also great. I also loved lake Kinrin with it beautiful autumn colours. There are a number of things that should be fixed however. The bus was not modern and had leaking windows when it rained. It should have Wi-Fi and at the very least somewhere to charge your phone while on long trips in the bus. The most important change, however, would be the flights of four hour layover in Shanghai is way too long. It happens consistently with TripADeal. The even bigger problem is that you can't book your seat so we all ended up in the very back row near the toilets and not sitting near the windows or aisles which we would've preferred. I would happily have paid to book a seat and know where I was sitting early rather than having to wait for check-in to be told there were no aisles or window seats left. That makes a 10 hour flight back to Sydney very arduous. Surely you can make a better arrangement with whatever airline you choose for TripADeal passengers to be able to choose their seats in advance. Personally too I would prefer to have the tip for the driver and the guide built into the cost rather than having to pay it out at the end of the trip. The optional dinner and MAIKO night was ridiculously expensive and overpriced. $350 was exhorbitant for what we got. Also, a minor point would be that the last hotel we stay in has the capability for us all to get together and have drinks or dinner on the last night. In this case this was not an option and it was really too hard to organize a venue outside of the hotel to have a final dinner or get together with everybody. There were various other hotels along the way where we were able to use Lounge or dining facilities for this purpose and that worked really well. It's a shame we couldn't do that on the last night.

My husband and I just took advantage of the China visa waiver and went on this Warriors of China Trip a Deal tour two weeks ago, which was our first time visiting China. To be honest, the deal seemed too good to be true at $3.4k for two people for 12 days, but it actually turned out to be such a wonderful and unforgettable trip. Our tour guides Echo (in Beijing) and JJ (in Suzhou, Wuxi, Hangzhou, and Shanghai) were exceptional! They were warm, kind, patient, attentive, caring, and professional. We did feel uncomfortable with our Xi'an guide (Maria), though we still enjoyed the city itself. Thank you so much to the Trip a Deal team for making our holiday so memorable.

Love the Great Wall, Terracotta Warriors, Tinnamin Square, Chinese Areobatics show and night light cruise in Shanghai. Great value for money. Trip was beyond our expectations. All Guides were excellent. Special mention to Raymond and Nina. Their knowledge and support in overcoming language barriers gave great comfort to the group and made the trip memorable and most enjoyable. Both tour guides made special efforts in communicating with restaurants about food choices for my wife who is a vegetation.

Mostly good. Didn’t like having to get up at 1am and 4am for an early start to tours. Flight times could have been better coordinated with departure from Hotel as we were waiting around after checking out for several hours on a couple of occasions ; particularly on the day of departure to Australia. The tours were mostly good and the guides were great.

It was very informative and very well planned out with all the different tourism to see

Loved our first guide. Nam Hoang. He commenced communication prior to us leaving Australia and the entire first part of our tour lead by him was seamless. He was professional and caring. Would absolutely recommend any trip lead by him ! The middle section of the tour while relaxing with wonderful massages was not something that I felt added any benefit to our trip. Whilst the room itself was fine the stairs to get to rooms, meals and massages were not ideal. The high light of the trip for me was the Golden Bridge. The group size of 20 was perfect and we had a wonderful group.

All the tour was amazing. The accommodation was first class. All the tour guides were very knowledgeable about all the places that we visited and the history of everywhere. The whole tour was so very good.

Great place to visit. Food and places to see were amazing. Very knowledgeable and informative guides.

Our initial flight was delayed and the team at Tripadeal helped us sort it out and get on the next available flight. Our guide was great. Very knowledgeable and spoke good English. There were three other Tripadeal groups staying at our accommodation or nearby at the same time. It would have been good if the groups were split up into ages and capabilities. While we enjoyed the company of our group members, the majority were much older and could not do the walks. When we stayed in Ninh Binh we did two boat rides, a day apart. Both were similar and I would recommend only adding one to the itinerary. If we were to book another Tripadeal, we’d look at getting direct flights.

All pretty hectic, our guides had extensive knowledge of their countries history, culture and communites.

Our guides in all three countries were absolutely wonderful people. The food, culture, and history in all three countries were outstanding. Another day in Azerbaijan would have made the trip even better. The airline transfers were problematic and stressful; we had to run to make a connecting flight and just make it, or, for some of our group, miss the plane altogether, which was totally unacceptable. The airline was late leaving the first stop; they should have made efforts for us to clear security more efficiently so that the connection could be made. When the rest of our group finally made it to our final destination, they were then forced to organise their own transfers; this was totally unacceptable. During the trip, we needed to make emergency contact with Trip-a-Deal; the WhatsApp contact did not work, and when contact was finally made, it was "after normal working hours". This system needs massive improvement. However, when contact was made, the young man who took the call could not have been more helpful and resolved the issue quickly, efficiently and with compassion. So Trip-A-Deal systems: THUMBS DOWN; Trip-A-Deal staff: THUMBS UP.

I loved all of it. Our hotels and lodges were tops with nice rooms and very comfy beds. Well organised, excellent guides and vehicles. Wild Horizons Tours were always prompt and good guides and drivers. The cruise in Chobe was first class, as was the Zambezi Sunset Cruise. Robins Camp and game drives were wonderful. Saw so many animals. A suggestion for the free time in Victoria Falls., The Vulture feeding at Victoria Falls Safari Lodge, at 1pm daily. A free activity and really excellent. Also lunch at the Lookout Cafe, it looks out over the gorge. Easy to get a car from the hotel.

The concept of experiencing all the different landscapes in Nepal in a short, guided tour was good. The historical sights and the time in Pokhara were excellent. For me, I would have preferred to spend more time in and around the mountains. The time in Chitwan and the safari was unsatisfactory. The safari was a complete waste of time. There were dozens of noisy jeeps ploughing through the area so the chance of seeing anything rare were extremely unlikely. The main tour guide was full of knowledge and very friendly. He did a great job. The driver was also excellent and very conscious of safety in an environment where weather and road conditions changed very quickly. The accommodations were very good, as were the provided meals. The Air India flights were very ordinary. The aircraft were old and some of the entertainment on board was not working. To be frank, I wouldn't use them again, nor would I book another holiday through Tripadeal if there was a possibility I would end up on one of their flights. I am happy to discuss these matters further and would like to suggest a similar trip to Nepal that concentrates on the mountains.

Trip was amazing - the Ivory Tree Lodge was a highlight from start to finish - the food. ,the rooms, the ranger everything was 5 star - loved it !

First and foremost, Lee our guide was incredible !! It would not have been anywhere near as enjoyable without his local knowledge, great humour and stories. The overnight cruise to Halong Bay was perfect, we had plenty of time to wander around and shop in Hanoi and the Pan Pacific was fabulous. The only negative I have is the accommodation at Pulong Casa Resort. Beds were SO hard it would have been more comfortable sleeping on the tiled floor, the staff were not very welcoming and we only had access to the very (expensive) on site restaurant. I would never stay there again or recommend that place. Otherwise, another fantastic trip away with Trip a deal.

So many greT experiences however, the Great Wall and the Terricotta Warriors were the stand out for me. The ability to select our seats for flights even if I had to pay a fee would have been desirable. We were able to upgrade at the airport for the trip out but coming back the flight was full and we were separated.

I love everything. That was my first time in China. I wish I have extra time to explore more of Shanghai. I did all the additional tours. But I feel people who doesn't want to join the additional tours been chastised for not doing that. For example there were 2 people from our group didn't want to go to Summer palace and the bus (tour guide: Chris) dropped them 20 kms from the destination. He could be more accommodating. I like Chris - I feel as a muslim participants I have no issues with food - Chris always made sure I had enough (plenty) of vegetarian or halal food. The only thing I regret is that after he dropped us at the airport I didn't have the chance to say good bye or tip him. Henry in Shanghai was excellent too. I would advise him to invest in the "whispers" because it was impossible to hear all his stories when we went to tourist attractions (like the garden in Souzhou) Unless you stay next to him (which was impossible to do all the time) in this big group and with other groups of tourists also. I love my China trip with trip a deal and I wish I can go to China again.

All the venues visited were well organized - like Beijing & Xian with detailed explanations by the guides. Other sites like visits to Silk factory & Pearl factory and Tea factory were too long. By this the the people did not have much time for a decent meal - as the time for meals were too short. The organizers should think that the participants would need some free time to enjoy local cuisine as well - without rushing thro' unnecessarily. The Acrobatic show in Shanghai was excellent, but the time spent before was unnecessary and were dragging. Trips to downtown Shanghai were go, to visit the places like Financial Tower - but too much time was spent on visiting markets, leaving the visitors no free time in between and at the end of the day. You should think & plan when organizing the tour to have free time when travelling by a bus to give the people some resting time, especially when the tourists are located in one town for a few days. It does not matter if at least 2 days were added to the tour - of course with an extra days charge. Some people in our group were really exhausted and sick at the end of the tour - which is not a good closure to such a fantastic trip. Commercial visits were too long as mentioned before - and the vendors should not unnecssarily for people into so called bargains!

What an amazing trip. There was not much we didn't like. We were amazed by the Great wall of China, Terracotta Warriors, Forbidden City, Summer Pal ace, Tiananmen Square The Bund in Shanghai was spectacular. Xian was also great to see all the beautiful gardens. The Tour guides from Adam in Beijing to Richard in Xian and Jo Jo were all very informative. Would definitely recommend Trip a Deal to all our friends it exceeded our expectations.

Very well organised tour and covered so much of South America. Great group of people and tour guides made the trip even better.

We enjoyed all the activities arranged, in fact the day was very full and most days our lunch was extremely late around 2pm to 2:30pm which is not good for me as a diabetic. Some days we did not follow the itinerary. Mrs Hwang was a lovely, pleasant lady but needs to know her audience. She spoke a lot about history and we would have loved her to give us a brief about the city as we drive up instead of history all the time. Also the microphone does not work properly when she is walking around. Loved Jeje Island and my suggestion is to stop for lunch daily either at a food hall or street food area. Highlight was the Korean BBQ and should be more of that. We did not like the cold Korean food at a recommended restaurant where we all had lunch but loved the seafood one in Busan. At the duty free shop, we bought some duty free and I asked the lady to charge US$ but upon returning home was charge Won converted to Australian Dollars. I had US dollars in my money card so was not impressed. Also enjoyed seeing the divers and meeting them in person at the Museum. My sister's bag did not arrive in Seoul and was left in Kuala Lumpur on transit. There was no help in Seoul at the carousel or luggage area and we had to ask several people as to where to report our loss. This delayed our arrival in Seoul and I had to text Mrs Hwang who kindly waited for us. Also on our return, the driver was late to pick us up at he airport and it took him a long time to leave and we had to ring Mrs Hwang a few times to ask her to speak to him. I did check as to whether we could leave our bag in Seoul and only take a little bag to Jeju Island but was informed we had to bring the whole bag. Please inform your staff to give us the correct information as we were told to only pack for three days to Jeje Island and send the big bag to Seoul on the bus. The hotel in Seoul was conveniently located but did not have room for luggage space and breakfast was poor, no coffee or hot water is not good. Some hotels do not even provide a luggage stand. The group of 34 was quite big for Mrs Hwang to manage. It would be a good idea to let us know when we would be stopping for lunch rather than 2 - 3pm which is too close to dinner time. We could not understand why some groups were called The Best of South Korea joining us. This could also be explained in the begining. Wearing of name tags would be a great idea so we get to know each other faster and tour leader to start a group info on What's Apps in case we miss out on the latest news.

Loved the land bus tour and Dimitris was a wonderful tour guide every destination was exceptional The cruise section ports were also exceptional but would not opt to go on a tour again with costa cruises Did not enjoy the ship it doesn’t really cater for English speaking customers and the food was not good

Guide, Marta and driver, Andrea, were excellent. We enjoyed having no fewer than 3 nights per hotel, although some hotels were better than others and most were in out of the way places which offered little opportunity to enjoy the cities after hours. All day trips were fascinating and the hill walking has definitely improved our fitness.

Overall this trip was brilliant. Very hectic in the first week but the second week with the river cruise and trip to Guilin was wonderful. An excellent snapshot to see China’s key historical sites, amazing cities and spectacular mountain regions. All our guides were friendly, informative and helpful. Could not fault them. A kind suggestion would be to update the information for train travel because the security for train stations is the same level as an airport with 1 main difference. All luggage on the train is classified carry-on. So any items that can only be taken on an aircraft in checked-in will likely be confiscated at station. Several people in our group lost items including some that were very sentimental. Also the “optional tours” at times were often not really optional and choices as to whether or not you participated in them were taken out of our hands due to logistics. The trip was very good value for money.

Really loved the Great Wall. Could of spent more time seeing the Pandas 1/2 an hour wasn't long enough. Seeing that was going to be the highlight of the trip for me.

The Tour Guide Hassan in Egypt was outstanding His Knowledge was incredible, the tour was very informative, and the Monuments of Egypt was something to behold! absolutely amazing, we could have done with a rest day in the middle of the trip because we had 3-4 4.30am starts which took it of everyone but the 3 Days at the resort by the Red Seaa was nice.

The trip was fantastic. From the very start it ran smoothly and with no problems. During the trip my wife had a fall and ended up with an injury to her leg. The guide, Lee, was fantastic and assisted her getting treatment straight away and while still doing a great job made sure she was looked after

Our tour guide, Mohammad Sharwamy made the trip so informative. He was super helpful if we had any questions and organised the tours early in the day which was much more bearable in terms of the weather and many people. The whole trip was very well planned. This was the second Trip a Deal journey I have been on and I will definitely book again.

Ben our Japan guide was absolutely amazing. I'd left an important medication at home and he went out of his way to get me to a doctor to get a prescription. The tours were great. Our bus driver was excellent, we felt very safe. Catherine was good though a little hard to understand and that part of the tour felt a bit rushed. We had a few slower people and when they caught up she'd already started her talk. The hotels had the air conditioning set at 24.5 - 25 deg and you couldn't lower it so it was hard to sleep as we were to hot.

Loved it all... cos so many great things in for us to see. Our tour leaders, Leo, Bruce and Sunny were just the best. Always so very helpful with everything.

The trip was well organized and we were lucky to have a wonderful group of people on the tour. A very special shout out to our guide, Kurt, who was excellent and helped make the holiday as special as it was. At all times he was attentive, informative, professional, and very caring. He was there for us 100% of the time, and this included when my travel and room companion, Catherine Callanan, took ill and had to be hospitalized. Prior to Catherine being admitted to hospital, Kurt, made a point of checking on her, and was attentive to her needs at all times. My one suggestion for improvement, was that the lighting was very poor in a couple of our rooms, such as the jungle lodge. I could not read, not put any make up on. Maybe easier said than done, but better lighting would be great.

I loved how much of Japan we were able to explore on tthis trip, it is a beautiful country and I learned a lot about it's history and culture. I would have liked some organised group dinners early in the trip or some other activities that would help me get to know my fellow travellers more quickly.

We did Europe for 2 & we can’t recommend it enough. The trip a deal guides were fantastic with exceptional knowledge of local history & off the path suggestions. The value for money has us planning our next trip already.

Staying in bigger hotels

The highlights of our holiday was Japan itself. The culture, people and the beautiful country. Our guide Eddie was excellent considering we had a ridiculously large group of 38 people.

It was well organised trop with knowledgible guide in Peru. A little bit hectic due to early starts on few occasions. Not happy with LATAM airline perfornace.. Failed to transfer our baggage from Santisgo to Sydney after flights were changed due to delays. However, overall we enjoyed yhe experience. Small group was very igood deal fot this kind of 23 day trip.

Binh our guide was wonderful, always helpful always willing to help with all our questions , the only thing I could or would like is that the walks where better described, you needed more than moderate fitness , but a great trip all round

very good value for money. No complaints at all. Our Guide Robin in Beijing was great. Looking forward to next Trip a deal

The guide Kentaro Ong was very helpful and informative. When of our tour group was admitted to hospital he provided great support and information and support to that person and his wife and kept us informed of the patients progress. Our driver Fukami Hide displayed excellent driving skills and contributed to our understaanding and appreciation of Japan. The optional Makai experienxce in Kyoto was my highlight. Visiting local markets and eating local food was excellent.

Great Wall of China, Forbidden City were highlights. Improvements for us were too much time allocated to shopping.

Enjoyed Busan sightseeing, although a bit rushed to take it all in. Hotel location in soeul and busan was excellent. Great buffet breakfasts. Jetstar return JQ54, on the refurbished plane was so cramped, worst part of the trip. Could hardly move or get out of our seats. Would think twice about doing another Jetstar Trip a deal tour.

Excellent hotels with good sized rooms, comfortable beds and good buffet breakfasts. We were not advised of a change to the first hotel so went to the wrong one but, after some confusion with hotel staff, a taxi to the correct hotel was provided following contact with Florence out tour guide. We loved the range of experiences in the tour itinerary - temples, villages, rice paddies, Taroko National Park, night markets to name a few - and felt that we got a great authentic taste of Taiwan. The itinerary could easily be extended by another day or two, allowing a day for and more photo stops along the scenic coast road from Hualien to Taitung city and more time in Kaohsiung. Typhoon Champi caused the cancellation of two days' scheduled activities incl. Alishan Forest and Sun Moon Lake, which was disappointing but beyond TripADeal's control. Florence found other places for us to visit so that we didn't have to sit in our hotel rooms for those days. While those activities were a comparatively poor substitute for the highlights we missed, we still had fun and appreciated Florence's efforts given the almost complete shutdown caused by the typhoon.

I loved everything, so much variety, unbelievable locations and amazing coordination.

Loved the pace and the stops, loved the guide, excellent orgbaisation

Comprehensive format and the tour guides were excellent. There needs to be an additional day on arrival. The time you arrive at the hotel, get to room and have dinner, we and many others where exhausted and to start the tour the following Morning was exhausting and impacted the enjoyment of day and the next. 2 of the included meals were under whelming. Accommodation was excellent, transport ranged from good to excellent.

As a first time traveller to Japan, I was impressed how much sightseeing and travelling we were able to achieve. It was done with safety, great forward planning, attention to detail all without feeling rushed. A great pick of highlights, an experienced driver, and a tour guide who was very attentive well organised and thoughtful. As an older traveller it was much appreciated, thank you.

The tour itself was brilliant - but the real highlight was our Turkiye tour guide! His name was Berk Senyuz and he was simply brilliant in all aspects - and I would like to request this acknowledgement is passed on to his company's management team please as he deserves this recognition Thankyou

I enjoyed every part of the tour. Our tour guide Mimi was fantastic. Nothing was any trouble to her. Accommodation and breakfast was good. Did not like the shower over bath in Busan. That was just my thing as getting older have a fear of slipping.

Really enjoyed our China Discovery tour. All the people on our bus were nice and friendly. Highlight was going to the Great Wall and walking up it. Shanghai was our favourite city, the tour guides we had were both very knowledgeable and helpful.

Well organised, good guides, particularly Walker for our Shanghai visit. He was excellent in all aspects of guide duties and was prepared to go the extra mile.

The trip was great, more time at the tunnels would have been better. But very interesting and the food was great, people of Vietnam are friendly and caring. Ha Long Bay was so magical could spend more time there just exploring the area. My Son was fantastic place, i love the old world history and it delivered again more time here would have been better. I think I would rather do 2 areas and not 3. In all its a great starter to see what you would like to go back to. You can always do shopping in your own time when you return to your hotel as most people do, so more time at the sites would be so much better.

This is our 4th tripadeal holiday. After initial flight cancellation by the airline - with tripadeal organizing the flight change and fitting in the first day of the tour activities within the first day so that we did not miss any of the highlights it was all good. We thoroughly enjoyed our holiday and would definitely recommend this tour to family and friends.

Amazing guides Robert and Thomas who really made the action packed itinerary a lot more fun. Timings were mostly good. could have had shorter in some places and longer in others but I think that was more of a personal thing as others had different opinions

Hotels all excellent..great central locations , huge breakfast variety, facilities and cleanliness of high standard... Buses comfortable drivers excellent Itinerary and included excursions met expectations Happy with amount of free time. Our guide Freddie was very knowledgeable and enthusiastic but I struggled to understand him unfortunately as his english not always adequate to convey what he wanted to...think he would find his job easier if he used what's app to communicate as our guides in south america, vietnam and cambodia did..our group expected it but he never suggested communicating that way...a pity and decided disadvantage I feel

South Korea is a beautiful country with many cultural/historical sites but it’s also a vibrant modern country. I wish we had a group introductory dinner, gone to Karaoke, K-Pop and K-Drama experiences and had the opportunity to dress up in traditional costumes and informed of the many skin care options.All of these are the reasons South Korea is so popular.Research before your trip can only help so much but being offered these as optional activities would have made the trip complete.We visited many fascinating cultural sites and learned a lot about the history of South Korea and the resilience of its people. The accommodation is fantastic,the places you visit amazing and the driver and guide were great.My favourite was Busan - it has it all!!

To be within metres of wild Orangutans and their babies as you walk through the forest is incredible. Wild elephants just metres from your boat with crocodiles and various monkeys all around you is very exciting. Our guide Roland used his wit and humour as well as his experience as a lecturer in tourism at the local university to ensure our time was informative and entertaining. The final days at the resort was the perfect way to wind down after an unforgettable experience.

3rd trip a deal holiday Well balanced with history /shopping a places of higher sales pressure. Maybe it would have been good to travel in daylight from Beijing to Shanghai Great value