Indonesia's Komodo & Flores Islands

• Return international full-service flights (economy class), departure city surcharges may apply
• Two domestic flights from Denpasar to Ende, and Labuan Bajo to Denpasar

• 10 nights of standard and specialty accommodation

• 12 meals including daily breakfast

• English-speaking tour guide
• National park fees

• Land transportation and airport transfers by air-conditioned vehicles

• Return airport transfers

• Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Optional Tours: Optional experiences and tours are available to add to your itinerary (see checkout for details)
• Flight Upgrades: Upgrade to Business Class (see checkout for details)
• Preferred Airline: Fly with a preferred airline (see checkout for details)

Please note: Extra charges may apply, see the Important Info section and checkout cart for fees and details

Today, you'll fly from Australia (or New Zealand) to Bali, Indonesia. Upon arrival, a representative will be waiting to transfer you to the hotel in Nusa Dua where you can enjoy the remainder of the day at leisure.

Overnight: Nusa Dua Beach Hotel or similar

Meals included: None

Enjoy the morning at your own leisure to explore the beaches and plentiful markets in Denpasar or relax poolside in this tropical oasis. In the afternoon you’ll be picked up for a guided foodie tour, discovering traditional Indonesian dishes in the heart of Denpasar. On this tour, you’ll learn about the history of rice and the cultural influence on cuisine in Indonesia. You’ll enjoy food sampling at five venues and have the opportunity to learn about a variety of delicious delicacies. After the tour, you’ll be returned to the hotel where you can enjoy the remainder of the evening at leisure.

Overnight: Nusa Dua beach Hotel or similar

Meals included: Breakfast

Today, at the appropriate time, you will be collected from the hotel and transferred to the airport for your flight to Ende, on the island of Flores. Once you’ve arrived in Ende, you will be met by a tour representative and transferred to Moni. Surrounded by lush hills and rice terraces, Moni serves as a gateway to the famous Kelimutu National Park, home to the mesmerising Kelimutu volcanic lakes. On the way to Moni, you'll pass by small villages, lush forests and expansive rice fields. Once you arrive in Moni, you’ll check in and enjoy the remainder of the day at your own leisure.

Please note: Due to the limited availability of accommodation in Flores, please be advised that whilst we are committed to delivering the best quality and comfort to our customers whilst on tour, the accommodation on Flores is simple with basic amenities. You will have a private ensuite but it is important to note that Flores is a less developed tourist destination, resulting in fewer accommodation options.

Overnight: Kelimutu Ecolodge or similar

Meals included: Breakfast

This morning is an early start as you'll wake up at approximately 04:00 to get ready for your trip to Kelimutu. But it's well worth it as you’ll arrive at the entrance to commence the trek to the viewpoint. The trek is approximately 30-45 minutes long and an easy trek consisting of marked pathways and stairs. You'll then reach the summit before sunrise to witness the breathtaking view as the sun lights up the three coloured crater lakes. Enjoy spending time here admiring the sunrise before heading back to the hotel for breakfast.

After breakfast, you'll head in the direction of Bajawa on an approximately 175-kilometre travel day. Along the way, you'll make several stops including visiting Wologai which is nestled in the highlands of Flores, Indonesia. It's a captivating traditional village that offers a glimpse into the rich cultural tapestry of the region, known for its well-preserved traditional houses adorned with intricate carvings and vibrant textiles which reflects the indigenous Lio people's unique way of life. The next stop is at Penggajawa situated along the pristine coastline where you'll see the breathtaking Blue Stone Beach which is renowned for its smooth blue pebbles and stones. You’ll stop here for a simple picnic-style lunch as restaurants are few and far between on today’s journey, before continuing on to Bajawa.

Overnight: Hotel Silverin Bajawa or similar

Meals included: Breakfast

Today’s adventure begins after breakfast with a trip to Wolobobo Hill, which is a perfectly formed crater rim created after an eruption 10,000 years ago. Here you can enjoy the breathtaking view over the surrounding countryside including Mount Inerie and Mount Ebulobo volcanoes, the oddly shaped Batu Jaramasih hill and Bajawa town.

Afterwards, you'll head to Luba Village, a traditional village characterised by thatched-roof houses that are surrounded by vibrant greenery. From here you'll take a short walk to Bena Village, renowned for its distinctive conical-shaped thatched-roof houses that are each adorned with intricate carvings. Your last destination for the day is Soa Hot Spring, a natural thermal hot spring with mineral-rich pools that are set against a backdrop of tropical foliage where you can sink into the serenity before heading back to the hotel where you can enjoy the remainder of the day at leisure.

Overnight: Hotel Silverin Bajawa or similar

Meals included: Breakfast

Today, after breakfast, you'll leave Bajawa for Ruteng on an approximately 145-kilometre travel day. Along the way you’ll be rewarded with views of Lake Ranamese, Mount Ranaka, ricefields, coffee plantations and forests of candlenut trees and bamboo. You’ll also stop in the village of Aimere, known for its traditional production of ‘arak’ which is a local distilled spirit made from palm sap.

Once you arrive in Ruteng, your guide will take you to visit a traditional market before you enjoy the remainder of the day at leisure.

Overnight: Sky Flores or similar

Meals included: Breakfast

Today you'll continue heading west across the island of Flores, approximately 135 kilometres, to Labuan Bajo which is the gateway to exploring Komodo National Park. On the way to Labuan Bajo, you’ll stop at Cancar to see the Spider Web Rice Terrace named for its intricate, spider-web-like pattern. This traditional Lingko rice terrace is a testament to the ancient agricultural practices of the Manggarai people. You'll then arrive in Labuan Bajo in time to enjoy the beautiful sunset over the Flores Sea where you can enjoy the remainder of the evening at your own leisure. 

Overnight: Puri Sari Beach Hotel or similar

Meals included: Breakfast

Today you'll embark on a full-day tour exploring the highlights of the iconic Komodo National Park with lunch also being provided during the tour. Your first stop within the park is Padar Island, a mostly savanna-covered landscape that's fringed by bright green-capped mountains. On Padar, you'll have the chance to climb up to the majestic viewpoint overlooking the various bays of the island. The walk to the viewpoint is approximately a 45-minute climb up and a 30-minute climb down over uneven surfaces.

Afterwards, you’ll visit the UNESCO World Heritage Site of Komodo Island which is home to the rare Komodo Dragon, the largest living lizard species in the world. Weighing over 100 kilograms and stretching over 3 metres, Komodo Dragons are known to only be found in Indonesia and have been on earth for over 50,000 years. On the island, you will join a ranger for an approximately 45-minute walk to see the Komodo Dragons in their natural habitat.

A short boat ride away, you’ll make your way to Pink Beach which boasts very rare baby-pink sand which gets its colouration from the shelled organisms known as Foraminifera that produce a red pigmentation on the coral reefs. The real treat is underwater where a vast reef with a variety of aquatic life awaits. You'll then continue on your tour, stopping at Taka Makassar which is an island smaller than a soccer field that's known for its crescent shape and shallow waters, perfect for swimming and snorkelling. You may be lucky enough to spot some sea turtles in its turquoise waters!

You'll then stop at Manta Point, an unforgettable spot where you may get the chance to see a squadron of manta rays playing in the shallow waters. The final stop on your full-day tour concludes at Kanawa Island, a picturesque island with exceptionally calm and clear waters perfect for swimming and snorkelling. After a day of exploring, you’ll be transferred back to your hotel where dinner will be served and the remainder of your evening will be at your own leisure.

Please note:
• The route may be adjusted based on weather and ocean conditions.
• If you wish to participate in the walk in Padar, sturdy shoes are required for safety.
• If you wish to go snorkelling, a fee of 60,000IDR (AUD $6) is payable directly to your tour guide.

Overnight: Puri Sari Beach Hotel or similar

Meals included: Breakfast; Lunch; Dinner

This morning you’ll head to Batu Cermin, a fascinating cave renowned for its mirror stone formations. The name "Batu Cermin" translates to "Mirror Rock" and the cave earned its title due to the reflective quality of its limestone walls.

Afterwards, at the appropriate time, you‘ll be transferred to the airport for your flight to Denpasar. Once you arrive in Denpasar you’ll be met by a tour representative and transferred to your hotel in Ubud where you can enjoy the remainder of the day at leisure. 

Overnight: Arma Museum & Resort or similar

Meals included: Breakfast

Today you have the day at leisure to explore the beauty of Ubud or you can choose to join an optional tour.

Optional Tour: Balinese Cooking Class - $56 per person
This morning's cooking class starts with an early trip to a local market which is a great introduction to Bali culture and lifestyle. The chef will talk about Balinese tastes and customs, local meat, fish, produce, how to find unique ingredients and Balinese-style bargaining. You'll learn the secrets of buying fresh ingredients in a traditional setting from what to select and what to reject. Touring a traditional outdoor market provides insights into how Balinese people approach cooking and how many spend their day. This Balinese cooking class is completely hands-on and conducted in English, you'll will be provided your own cooking station and utensils to prepare and cook all of the dishes by yourself. The class is limited to a maximum of ten participants per class to ensure individual attention for everyone. The teacher and his assistant, with extensive knowledge of Balinese ingredients and cooking methods, will demonstrate how to cook all of the dishes and let the students taste what they have prepared for lunch or dinner while also taking anything away that they cannot finish.

Optional Tour: Gunung Kawi & Tirta Empul - $106 per person
Today, you will see the spiritual sight of Bali, starting with creating an offering called "Canang" in Bali. This offering will be brought to the temples to ask permission from the gods to enter the temple. The guide will explain the offering and the way of making the prayer before you take the holy bath to purify yourself. At Gunung Kawi, you'll see the beautiful rice fields and the carved façade dating back to the 11th century which commemorates the Udayana Kingdom. At Tirta Empul, the guide will take you around the temple with 14 holy water spouts for purification before heading back to the Foundation where you'll be served lunch (included) at the Yayasan café which is run by young people with special needs.

Overnight: Arma Museum & Resort or similar

Meals included: Breakfast

Today, at the appropriate time, you'll be transferred to the airport in Denpasar for your return flight to Australia (or New Zealand). 

Meals included: Breakfast

Once arrived, please make your own onward travel arrangements.

 
After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase. Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.  
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.
 
CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with. We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
 
Please note: All additional charges are payable in AUD (unless otherwise stated). 
 

This travel offer is valid for travel on selected dates until the 19th November 2024.
 
This travel offer is priced per person based on a twin share.
 
Single Traveller Supplement
For solo travellers, a mandatory single supplement of $650 applies. 
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.
 
Departure Dates
2024
August: 27
September: 03
October, 15*, 29
November: 05, 19
Please note: See checkout for live dates and availability.
 

Departure Cities

*Sydney, Melbourne, Brisbane, Adelaide, Perth or *Auckland.

 
Departure City Surcharges
• Sydney: $50 per person.
• Auckland: $500 per person.
 
International Full-Service Airline(s) Used
• Cabin Class: Economy class.
• Airlines: Qantas, Garuda Indonesia, Malaysia Airlines, Singapore Airlines   and airline partners (subject to availability).
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation.
 
International Short-Haul Flights
• Airlines: Virgin Australia, Jetstar
Please note: Virgin Australia have recently changed their included services on their short-haul international flights and unfortunately no in-flight meal will be provided.
 
Internal Flights
• Airlines: Batik Air Indonesia, Lion Air
  
Missed Flights
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 
 
Preferred Airline Surcharge
• Cabin Class: Economy class.
• Qantas: $300 per person.
Please note: 
• Some flights may transit domestically via Sydney.
• Not available Ex. Perth.
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners. 
 
Arrive Early Options
Denpasar, Indonesia - $300 per person.
High season dates: $700 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
1 June 2024 - 14 August 2024
23 September 2024 - 20 October 2024
6 December 2024 - 31 January 2025
28 March 2025 - 27 April 2025
16 June 2025 - 20 July 2025
15 September 2025 - 12 October 2025
1 December 2025 - 31 January 2026
 
Stay Behind Options
Denpasar, Indonesia - $300 per person.
High season dates: $700 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind can be purchased for $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
1 June 2024 - 14 August 2024
23 September 2024 - 20 October 2024
6 December 2024 - 31 January 2025
28 March 2025 - 27 April 2025
16 June 2025 - 20 July 2025
15 September 2025 - 12 October 2025
1 December 2025 - 31 January 2026
 
Flight Class Upgrades
Business: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed.
 

Accommodation Used

5-Star Properties:

• Nusa Dua, Indonesia: Nusa Dua Beach Hotel, or similar. 

 

Standard Properties (Self-Rated)

• Sanur, Indonesia: Puri Santrian or similar.

• Bajawa, Indonesia: Hotel Silverin Bajawa or similar.

• Ruteng, Indonesia: Sky Flores or similar.

• Labuan Bajo, Indonesia: Puri Sari Beach Hotel or similar.

• Ubud, Indonesia: Arma Museum & Resort or similar.

 

Speciality Accommodation

• Moni, Flores, Indonesia: Kelimutu Ecolodge or similar.

 

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.

 
Extra Nights
Not available at check-out. 
 
Maximum Room Capacity
2 people.
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 12 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available.
 
Bedding Configuration
Twin or double (subject to availability).
 

Minimum group size 10, maximum group size 18 per vehicle.
Please note: A small group tour is defined as a tour with no more than 20 travellers per vehicle.
 
Optional Tours/Activities
• Balinese Cooking Class - $56 AUD per person.
• Gunung Kawi and Tirta Empul - $106 AUD per person.
Please note:
• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability). 
• Some tours require minimum numbers to operate.
• Prices are based per person and are subject to availability, time permitting and weather conditions.
 

• Visa fees and requirements.
• Domestic transfers and flights not stated in the deal offer.
• Meals/beverages not stated in the deal offer.
• Recommended gratuities/tipping.
• Optional activities/tours.
• Professional camera/video usage in Kelimutu and Komodo (for professional cameras 50,000IDR = $5AUD and professional video cameras 150,000IDR = $15AUD).
• Tourism Levy Tax (from 14 February 2024, a tourist tax of 150,000 IDR per person is applicable. The tourism tax can be paid in advance with the Love Bali app: go to lovebali.baliprov.go.id for more details).
• Personal expenses.
• Travel insurance.
 

TOUR GUIDE VS. TOUR LEADER
Tour Guide
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group.
 
Tour Leader
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 
 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured.
 
CLIMATE & AVERAGE TEMPERATURES
Indonesia
Generally tropical climate, day temperatures can range from 31˚C in February to 34˚C in October and night temperatures can range from 23˚C in November to as low as 20˚C in July. The rainy season is from December to March and the dry season is from June to September. During the rainy season, the sun shines for a few hours a day and could rain mostly in the morning and late afternoon.
 
FLIGHTS
Seat Selection & Frequent Flyer Points
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.
 
Passport Validity
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.
 
COACH TOUR
Meals
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.
 
Luggage
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.
 
OTHER
Mobility
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.
 
Fitness Level Required
A leisurely level of fitness will be required. Leisurely is described as light walking, including up multiple stairs, and occasional hiking, may involve uneven surfaces. Able to travel unassisted and get on and off vehicles and small boats. Suitable for most fitness levels and mobility. 
Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.
 
Gratuities/Tipping
Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is $10-20AUD per person per day. This covers the guide/leader and the driver and will be collected on tour. 
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
 
Sightseeing
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader. Please refer to our Terms and Conditions regarding shopping for further information.
 

Indonesia

e-Visa On Arrival & Visa On Arrival

You can apply for an e-Visa on Arrival (e-VOA) no later than 48 hours before travelling to Indonesia. Check the e-VOA requirements from Indonesian Immigration before applying. You can still apply for a regular Visa on Arrival (VOA) at certain international airports, seaports and land crossings, including Jakarta, Bali, Surabaya, Makassar, Lombok, Batam, Medan, Manado, Tanjung Pinang and Yogyakarta, if you do not apply for an e-VOA at least 48 hours in advance of your travel to Indonesia. The e-VOA or VOA can be used for tourism, official government duties, business meetings, or to transit through Indonesia. 

Please note:

• Additional requirements apply if you are travelling on government duties.

• For the latest list of entry points for the e-VOA or VOA, refer to the Directorate General of Immigration's list of land border crossings, international airports, and international seaports.

• The e-VOA and VOA cost IDR 500,000 (approximately $A 50), with the e-VOA charging a small online processing fee.

• For the VOA, some airports, including Jakarta's international airport, are only accepting cash payment. Card payment facilities are available at Bali's international airport. ATM facilities may be in high demand. Be prepared to pay in cash if required. 

• The visa is valid for a 30 day stay and can be extended once (for a maximum of 30 days) by applying at an immigration office within Indonesia. Ensure you extend your visa within the initial 30 days to avoid an overstay fine and deportation.

• To apply for a regular VOA, you must show your ordinary (non-emergency) passport with at least 6 months of validity from the date you plan to enter (we also recommend having at least 6 months of passport validity from the date you plan to leave Indonesia, to avoid any issues for your departure or onward travel) a return flight booking to Australia or onward flight booking to another country. Contact your travel agent, airline, your nearest Embassy or Consulate of Indonesia and the Smartraveller website for details.

 

Important: 

• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.

• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.

 

Please note: 

• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.

• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

 

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance
 

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

 
Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.