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Hamnoy is a picturesque and historic fishing village in Norway.
Sakrisoy village in Lofoten Islands, Northern Norway.
Rovaniemi, the capital of Finnish Lapland, is a vibrant Arctic city.
Tromso is the largest city in Northern Norway.
Make new friends in Arctic Lapland.
Embark on a three-hour city tour of the Finnish capital, Helsinki, with a local guide.
The Finnish Evangelical Lutheran Cathedral in Helsinki, Finland.
Travel by rail to Rovaniemi, the heart of Lapland.
Visit a husky-herding centre near Rovaniemi in Finland.
Visit Santa Claus’ Village, located on the Arctic Circle.
Send some postcards to your friends and family from Santa's Village (charges may apply).
Kiruna is located 145 km north of the Arctic Circle in Swedish Lapland.
Visit the Icehotel in Jukkasjarvi, Sweden. (Credit: Hans Olof)
Marvel at the Arctic landscape on your train journey to Narvik, Norway.
Picturesque Reine Village is part of Norway's Lofoten Islands.
Å, the southernmost point of the E10 European highway, Norway.
Enjoy a Sami cultural experience with a reindeer herding family in Svolvaer, Norway.
Spend some leisure time in Tromso, Norway.
Tromso has a vibrant nightlife, hosting more pubs per inhabitant than any other Norwegian city.
Norway's Tromso is considered a premier location to seek the northern lights.
Spend a final night in Helsinki, Finland, before flying home.
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13 Days
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Lapland & Northern Lights Discovery

Operated by TripADeal
Norway, Sweden & Finland
Meet us in Lapland to seek the northern lights & to discover Viking & Sami cultures through 3 countries
Dates: 25 Nov 2026 - 20 Mar 2027
Earn & Use Qantas Points
Return flight & airport transfers not included
One-way internal flight Tromso, Norway, to Helsinki, Finland
12 nights in 4-star hotel accommodation
Enjoy 13 meals, including a traditional Sami lunch
Family friendly Children 10+ years old
Overview
Map

Overview

Go on a husky safari over icy landscapes, visit Santa in his home village, learn about the mighty Vikings and chase the northern lights through the Arctic across three countries: Norway, Sweden and Finland. This 13-day package is a true bucket list experience, granting you access to Sami culture, a visit to the Icehotel and much more.

Meet us in Helsinki, Finland, for a city tour before heading to Rovaniemi, in the heart of Finnish Lapland. Here, you’ll cross the Arctic Circle to visit Santa’s Village and feel the thrill of a once-in-a-lifetime husky safari. Continue into Sweden to explore remote Kiruna and grab a drink at Jukkasjarvi’s world-famous Icehotel, where everything, even the glasses, are carved from ice! As you venture into the vast, snowy landscapes, search the Arctic skies for the vibrant glow of the aurora borealis.

Journey on to the Norwegian coastline to Narvik through jaw-dropping fjords and explore the traditional fishing villages of the Lofoten Islands. Visit picture-perfect Reine and the white sands of Ramberg, then step into history at the Lofotr Viking Museum. Learn about Sami culture and their reindeer over lunch, then wrap up your adventure with a cruise through majestic fjords to Tromso. Explore this northern Arctic city at your own pace, the perfect opportunity to catch a final glimpse of the northern lights, before returning to Helsinki.

This bucket list journey includes 2 rail trips, a fast boat ride, 12 nights of hotel accommodation, 13 meals, English-speaking tour guides and more.

Travel Planning: Return international airfares aren't included in this package, so you have the flexibility to choose your own. See Important Information before booking.

Tour Inclusions

highlights
  • Experience the beauty of Lapland in Finland, Sweden and Norway, and seek out the famed northern lights
  • Explore Helsinki on a guided city tour
  • See the unique Temppeliaukio Church in the Rock, the harbour markets and more
  • Stay in Rovaniemi, the heart of Lapland
  • Enjoy a once-in-a-lifetime Husky safari
  • Visit the famous Santa Claus’ Village in Rovaniemi and meet the man himself
  • Explore the Arctic village of Kiruna, a town in the far north of Swedish Lapland
  • Visit the iconic Icehotel, its majestic ice art installation and sip a drink on iceglass
  • Stay in Narvik, a pretty colourful nordland fjord town, in the Norwegian Lapland
  • Discover the stunning Lofoten islands, world famous for their wild and breathtaking nature
  • Visit the spectacular fishing village of Reine located in between majestic fjords and high mountains
  • See Ramberg, known for its white sand beach and Henningsvaer, located on islands reaching out towards the massive Vestfjord
  • Visit the iconic Lofotr Viking museum and experience the Viking Age
  • Join a Sami Cultural Experience, meet the reindeers in the farm and taste a traditional lunch
  • Stay in Harstad, one of Norway’s largest island
  • Enjoy a scenic cruise to Tromso through coastal fjords and beautiful Arctic views.
  • Spend a day at leisure in the Arctic Capital city of Tromso, prime location for spotting the northern lights
flights
  • One way internal flight from Tromso, Norway to Helsinki, Finland
accommodation
  • 12 nights in 4-star hotel accommodation
dining
  • Enjoy 13 meals, including a traditional Sami lunch
essentials
  • English-speaking tour guides
  • Airline taxes and surcharges
transport
  • Transportation by private vehicles
  • One way InterCity train from Helsinki to Rovaniemi, 2nd class
  • One way train from Kiruna, Sweden to Narvik, Norway
  • One way fast boat from Harstad to Tromso
transfers
  • Rail, port and Internal flight transfers included

Itinerary

Day 1 Meet us in Helsinki

Meet us in Helsinki, Finland, to begin your holiday.

Enjoy the remainder of the day at leisure, as tomorrow you will start your holiday!

Please note:
- You will receive information upon check-in regarding times for touring the following day.
- Hotel information will be confirmed in your travel documents, which will be sent 4-6 weeks prior to travel.

Overnight: Scandic Grand Marina hotel or similar, Helsinki

Meals included: None

Day 2 Helsinki City Tour

Enjoy breakfast at the hotel before embarking on a half-day city tour (3 hours) of the Finnish capital with a local guide. See the colourful harbour market, the neo-classical Senate Square, the Cathedral, the Sibelius Monument and the Russian Orthodox Uspenski Cathedral. Also, see the famous Church in the Rock; Temppeliaukio (entrance included).

Enjoy some free time in the afternoon.

Overnight: Scandic Grand Marina hotel or similar, Helsinki

Meals included: Breakfast

Day 3 Helsinki Free Day - Rovaniemi, Finland

This morning after breakfast, continue your journey to Rovaniemi, the heart of Lapland. You will be transferred to the train station for a train journey to Rovaniemi. The train will arrive in Rovaniemi approximately at 16:30.

Upon arrival be transferred to your hotel for checking in and enjoy the rest of the day at leisure. Rovaniemi is renowned as the official hometown of Santa Claus and a premier destination for viewing the northern lights.

Overnight: Scandic Pohjanhovi hotel or similar, Rovaniemi

Meals included: Breakfast

Day 4 Rovaniemi - Husky Safari - Santa Claus Village - Rovaniemi

After breakfast, a new adventure awaits you. Today you will begin with a discovery of the sled Husky farm. Leave for a mini-safari (3 kilometre) with the musher. Enjoy time to take pictures of the dogs, and ask questions to the musher about his activity.

Later visit Santa Claus’ Village which is located on the Arctic Circle. Here you will have the chance to meet Santa himself and visit his post office, or maybe send some postcards (stamped by hand with a special postmark of the Santa Claus Post Office). In this magical world, it will also be possible to find some unique gifts of Finnish handicrafts or top Finnish design products. Explore Mr & Mrs Claus' cottage along with their hardworking reindeer and catch a glimpse of Santa’s secrets.

In the late afternoon return to your hotel and enjoy the remainder of the day at leisure.

Today travel approximately 50 kilometres

Overnight: Scandic Pohjanhovi hotel or similar, Rovaniemi

Meals included: Breakfast

Day 5 Rovaniemi, Finland - Kiruna, Sweden

Today continue to Sweden's northernmost town is home to Icehotel in Jukkasjarvi, to Sweden's highest mountain, Kebnekaise, and to the world's largest underground iron ore mine, Kiruna.

Kiruna is a special place, a town in the far north of Swedish Lapland, the Arctic capital of Sweden, this is where to see the marvellous Northern Lights in winter and Midnight sun in summer.

Upon arrival check in to your hotel and enjoy the remainder of the day at leisure to explore the Arctic village.

Tonight you may seek the northern lights.

Overnight: Scandic Kiruna hotel or similar, Kiruna

Meals included: Breakfast

Day 6 Kiruna, Sweden - Icehotel - Narvik, Norway

Today visit the famous Ice Hotel in Jukkasjarvi. It is a unique concept that can best be described as a majestic art installation!I It is a breathtaking and unique hotel that appears in new shapes each year using ice from the Torne River. Witness magical ice art surrounded by stunning Arctic nature. The entry included a drink on iceglass. Everything except the liquids in the drinks is made of ice, including the glasses you drink out of.

Afterwards be transferred to the train station to travel to Narvik, 2 hours 30 minutes approximately. Marvel at the Arctic landscape during your train journey.

Narvik is a pretty nordland fjord town, in the Norwegian Lapland, a spectacular location that makes it an adventure hub for nature lovers.

Narvik’s snow-capped peaks and its location on the fjord make it a special place to take in the swirling, luminous Northern Lights.

Upon arrival be transferred to your hotel and enjoy the remainder of the day at leisure.

You may like to taste the fresh local seafood. Literally a “fish hall”, Fiskehallen Narvik is both a market for the day’s catch as well as a seafood restaurant. If you fancy trying some, there’s an authentic menu offering up a range of dishes including shellfish platters and daily specials.

Or you may like to exploring Narvik on foot. The centre is a colourful mix of modern architecture and traditional wooden buildings against a dramatic backdrop of Mount Narvikfjellet and Fagernesfjellet.

Today travel approximately 40 kilometres

Overnight: Quality Grand Royal hotel or similar, Narvik

Meals included: Breakfast

Day 7 Narvik, Norway - Lofoten Islands, Norway

Today enjoy some of the most stunning surroundings in the world, he Lofoten Islands, an archipelago in Northern Norway, famous for dramatic, steep mountains plunging into the sea, white-sand beaches, and picturesque fishing villages with red cabins.
 
Upon arrival in Svolvaer check in to your hotel and discover the incredible islands of Lofoten, world famous for their wild and breathtaking nature.

In the late afternoon or after dinner (not included) step outdoors in search of the Northern Lights while sipping a hot cup of hot chocolate or tea (not included).

Today travel approximately 220 kilometres.

Overnight: Thon Lofoten Torget hotel or similar, Svolvaer

Meals included: Breakfast

Day 8 Lofoten Islands Full-Day Tour

Today visit the best places in the Lofoten Islands Archipelago.

The first village is Reine, it is probably one of the most spectacular places you will ever visit. This fishing village consists of a chain of islands, linked by bridges and winding roads, with Vestfjord on one side, and Reinefjord with its high mountains on the other.

Continue to Ramberg known for its white sand beach, stunning mountain views, and the E10 highway, which connects the Lofoten Islands to the mainland.

The last stop is Henningsvaer, this famous fisherman’s village is located on islands reaching out towards the massive Vestfjord.  Even if you experience the bustling life on the pier it is only 500 inhabitants living here permanently.

Afterward visit the iconic Lofotr Viking museum (entry included), located in the heart of Lofoten, you can travel 1000 years back in time and experience the Viking Age in an active and vibrant environment.

Today travel approximately 300 kilometres.

Overnight: Thon Lofoten Torget hotel or similar, Svolvaer

Meals included: Breakfast

Day 9 Sami Cultural Experience

Today continue your journey experiencing Sami culture.

The Sami are one of the world's indigenous peoples. Sami country, known as Sapmi, stretches across the northern parts of Sweden, Norway and Finland.

Be hosted by the Inga family who has been herding reindeer for 150 years.

You will have an exciting encounter with Sami culture, learning about their life and livelihood, the amazing reindeer and reindeer-herding traditions, Sami legends and myths and magic. As you sit together around the fire, you will also share their joik, the ancient song of the Sam and a traditional lunch.

In the afternoon head to Harstad, one of Norway’s largest island and gateway to the Lototen Archipelago for your overnight.

Today travel approximately 150 kilometres.

Overnight: Scandic Harstad hotel or similar, Harstad

Meals included: Breakfast; Lunch

Day 10 Harstad - Tromso, Norway

After breakfast, you'll be transferred to the terminal to board a fast boat to the "Arctic Capital" of Norway, Tromso. Enjoy the 3-hour fast-boat scenic cruise, passing through coastal fjords, islands, and the Risoyrenna channel, offering beautiful and panoramic views of the Arctic landscape and coastal mountains. Upon arrival, walk to your hotel located near the ferry terminal and the town centre.

Enjoy the remainder of the day at leisure in Tromso, a vibrant city in the Arctic Circle known for viewing the northern lights (winter) and experiencing the Midnight Sun (summer). It offers a blend of Arctic nature, Sami culture, and urban life, featuring the iconic Arctic Cathedral, whale safaris, and a lively nightlife.

Overnight: Quality Tromso Scandic hotel or similar, Tromso

Meals included: Breakfast

Day 11 Tromso Free Day

Today enjoy a day at leisure in Tromso.

Chase the Northern Lights from September to April, or join whale watching (winter) and husky sledding adventures (not included).

You may like to take the Fjellheisen cable car to Mount Storsteinen for panoramic city views

Take a chance to visit the Arctic Cathedral (not included) or the Polar Museum to learn about Arctic trapping (not included).

Known for its surprising urban buzz, the city has a vibrant nightlife, hosting more pubs per inhabitant than any other Norwegian city.

Overnight: Quality Tromso Scandic hotel or similar, Tromso

Meals included: Breakfast

Day 12 Tromso - Helsinki, Finland

Today accordingly with your flight be transferred to the airport for your return flight to Helsinki. Upon arrival, check in at your hotel and spend the rest of the day at leisure in the Finnish Capital city.

Overnight: Scandic Grand Marina or similar, Helsinki

Meals included: Breakfast

Day 13 Helsinki, Finland

This morning, at the appropriate time, check out of the hotel and make your own onward travel arrangements from Helsinki, Finland.

Overnight: None

Meals included: Breakfast; In-Flight

Important Info

Booking information

Please note: this tour requires a minimum number of passengers to operate and departures are not guaranteed until this minimum number is met. Please refrain from booking travel arrangements such as flights prior to receiving a confirmation email that your departure date has hit minimum numbers and is now guaranteed. This confirmation email will be sent at least 90 days prior to the departure date, and if minimum numbers are not met a date change or refund (in the same form as payment was made) will be offered.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

Flights
Return International airfares are not included in this package. You will receive an email confirmation when minimum numbers have been met and the departure is guaranteed.

We recommend making further travel arrangements, such as flights, after you have received confirmation of a guaranteed departure.

TripADeal assumes no liability for financial losses incurred due to travel arrangements made prior to confirmation of guaranteed departure.

Our policies

Cancellation and Refund Policy
By placing a booking with us, you acknowledge the following important information:
we act as your booking agent ; TripADeal is a booking services provider, and curates the Travel Offers available on our website. We act as your booking agent, and we receive payment for the Booking Services as part of the booking price, however, we do not provide any of the Travel Services (flights, accommodation, tours or other products or services) included in your booking – the Travel Services are provided by a number of third party Travel Suppliers.
each booking is unique ; our Travel Offers are made up of a variety of different components and are, during the booking process, uniquely tailored to suit your requirements, for example, departure dates and ports, flights and room upgrades, tour inclusions, etc. 
changes/modifications to your booking may not be possible ; once your booking has been made, changes or modifications may not be possible, and where possible, may incur a fee. It is important to ensure that the information you provide during the booking process is accurate and up to date, and that you read the Travel Offer carefully before placing your order. 
Travel Offers are a package ; our Travel Offers have been curated into package offerings and must be used as a package – individual components cannot be used independently of the full package offering. 
our Travel Offers are generally non-refundable ; in order to provide great value Travel Offers, we work with a variety of Travel Suppliers to find the best deals – this often means the Travel Suppliers’ offerings are non-refundable to ensure the best price. We recommend that you obtain travel insurance as soon as you make a booking with us. If your plans change, you can receive a full refund (excluding credit card fees) if you cancel at least 12 months in advance to your scheduled departure date.

To read more about our Cancellation and Refund Policy, please click here.

General Terms & Conditions
By placing your booking with us, you acknowledge and agree to our Terms and Conditions, Privacy Policy and Cancellation Policy.

Offer essentials

This Travel Offer is valid for travel on selected dates until the 20th March 2027.

Minimum group size 20, maximum group size 36 per vehicle.

This Travel Offer is priced per person based on a twin share.

Departure Dates & Surcharges
See checkout for live dates and availability.

Single Traveller Supplement
For solo travellers, a mandatory single supplement applies. 
• 2026 Dates: $2,100
• 2027 Dates: $2,600
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.

Child Policy
• No child discounts are offered. The full price applies to all children travelling with their parents.
• Valid for children 10 years old and over.
Please note: Children must be accompanied by a responsible adult, 18 years old and over, to travel. No unaccompanied minors are allowed.

Domestic flights

Internal Flight(s) Used
• Cabin Class: Economy Class
• Route: Tromso, Finland to Helsinki, Finland

Internal Flight Information
Baggage allowance
1 x 23g of checked baggage
1 x 8kg of carry on baggage

Accommodation

Accommodation Used:
3-4 Properties (Self-Rated)
• Helsinki, Finland: Scandic Grand Marina
• Rovaniemi, Finland: Scandic Pohjanhovi 
• Kiruna, Sweden: Scandic Kiruna
• Narvik, Norway: Quality Hotel Grand Royal
• Svolvaer, Norway: Thon Hotel Lofoten
• Harstad, Norway: Scandic Harstad
• Tromso, Norway: Quality Hotel Grand Tromso

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.

Accommodation Location 
To ensure a comfortable and convenient experience for everyone, we've carefully selected hotels that best suit the size and specific needs of each group. While this means your accommodation may not be in the city centre, you can rest assured that our hotels are typically located near public transportation and a variety of local restaurants and attractions. Once your tour begins, your friendly driver or tour leader will be happy to help you get your bearings and offer assistance, should you need it.

Extra Nights
Not available. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 

Maximum Room Capacity
2 people.

Triple Share
Not available. 

Bedding Configuration
Twin or double (subject to availability).

Exclusions

• Arrival and departure flights
• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance
• Any costs associated with an interruption to your tour as a result of an airline schedule change or cancellation
• Mandatory city tax

Please note: A daily City Tourist Tax (or a Docking Tax for cruise visitors) is charged in some European destinations. They are paid directly to the hotel or cruise company, and cannot be prepaid. Further details will be available on tour.

Gratuities / tipping

Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is €6-7 EUR per person per day. This covers the guide/leader and the driver and will be collected on tour. 

Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

Other important information

TOUR GUIDE VS. TOUR LEADER

Tour Guide: 
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 

Tour Leader: 
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 

CLIMATE & AVERAGE TEMPERATURES

Finland & Sweden
In Finland and Sweden, the average temperature between December and April is around -4°C. December can be quite cold, so travellers should be aware of this and pack accordingly with warm layers, coats and boots to get ready for this magical snowy winter experience.

Norway
From November to March, Norway is a winter landscape where temperatures typically range from -5°C to 4°C. The coastal west remains milder and rainier due to the Gulf Stream, while the inland and Arctic North stay consistently below freezing, often dipping to -15°C or lower.

Weather
We always suggest referring to an online source for the most up-to-date weather information for your destination/s.

Dietary Requests
Meal options and availability differ between airlines and routes therefore not all dietary requests can be accommodated. If your flight includes meals we will select the most suitable option available based on the dietary requirements you have specified. All meal requests are subject to airline approval and are not guaranteed, therefore we recommend preparing for your flight by bringing appropriate food for yourself, as required. 

Passport Validity:
Customers must provide valid passport details either at the time of purchase or no later than 90 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

COACH TOUR
Meals:
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. 

Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage:
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

OTHER
Mobility:
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Fitness Level Required:
Adventure (and spontaneity) create some of the best travel memories. Bear in mind, your home schedules and timings might not be adhered to on tour - it's all part of the fun!

A moderate level of fitness will be required. 

Expect a moderate pace of touring with a focus on guided tours that may include full days with extended activity, guided city tours or nature walks. You will require a general level of fitness for unassisted navigation of stairs and inclines, longer distances with possible periods of standing when visiting sites, walking on sloping, uneven ground or elevations. You will be responsible for your own luggage and have the ability to board all modes of transport without assistance. Please note: Many areas may be inaccessible to wheelchairs or mobility scooters, where the unassisted use of personal walking sticks and other aids may be required. 

Please note: It is expected that every traveller must be self-reliant and able to undertake all aspects of their own travel. Please speak to your booking agent about your personal circumstances and any assistance requirements to ensure this tour is right for you.

Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.

Sightseeing:
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Wildlife sighting:
TripADeal cannot guarantee animal sightings on tour. Wildlife are unpredictable and factors such as weather conditions, predatory fear and animal movements can impact sightings. 

Shopping: 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 

Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.

Please refer to our Terms and Conditions regarding shopping for further information.

Visas

European Union Entry/Exit System (EES)
From October 12, 2025, a new European Entry System (EES) replaced the manual passport-stamping process for non-EU travellers. Upon arrival in the Schengen area, Australian and New Zealand passport holders will have their fingerprints recorded and a photograph taken. Their entry and exit dates will be electronically registered. No previous action is required, but please be aware of longer wait times at border entry. From 10 April 2026, the EES will be fully operational at all external border crossing points of all the European countries (Schengen area) using the system.

European Travel Information & Authorisation System (ETIAS)
As an extension of the EES implementation introduced in 2025, ETIAS travel authorisation is a mandatory entry requirement for visa-exempt nationals travelling to any of these 30 European countries, including Australian and New Zealand citizens, that will be introduced in 2026. We advise you to monitor smartraveller.gov.au closer to your departure to ensure you are up to date on the requirements at the time of entry.

Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules are subject to change. Please check with the nearest embassy, consulate or immigration department of the destination/s you are visiting once you receive your travel documentation to ensure you have the most up to date information.
• It is your responsibility to be travel-ready and ensure that you are aware and comply with any destination or travel requirements, including the validity of all required travel documents.
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Travel insurance 

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Schedule of fees

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a Travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.