Middle East Travel Update

Current Priority:

We are currently contacting customers already on tour and those with departures scheduled prior to 13 March 2026.

Later Departures:

For customers travelling after 13 March, we will contact you with more information closer to your departure date.

High Call Volumes:

We are currently experiencing a significant increase in calls. To ensure assistance for those with immediate needs, we kindly request that you only contact us by phone if you are travelling within the next 48 hours. Call us on 1300 836 068.

Travel Insurance:

It is important to note that global events and conflict can impact your travel insurance coverage. We strongly recommend the following:

• Review your PDS: Check your Product Disclosure Statement (PDS) for specific clauses related to "Civil Unrest" or "Conflict."
• Contact your insurer: Please call your travel insurance provider directly with any questions regarding your specific policy and coverage.

External Travel Resources:

For the most recent safety assessments and government advice, please refer to the following:

• Smartraveller: Middle East Travel Advice & Safety
• DFAT Registration: If you are an Australian citizen or permanent resident, please register your details via the Department of Foreign Affairs and Trade.

Flight Status Tracking:

If you are traveling through the Middle East on Emirates, Etihad or Qatar airlines, you can monitor your flight status directly here:

• Emirates: Flight Status & Manage Booking
• Qatar Airways: Flight Status
• Etihad: Flight Status