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G'Day  
Visit Kaohsiung, Taiwan and see the stunning Lotus Pond, Dragon and Tiger Pagodas and temple.
Discover dreamy towns like the beautiful green mountain village of Jiufen, Taiwan.
Enjoy coastal views aboard one of Taiwan's trains.
See the unmissable Taipei 101 on a sightseeing tour of Taipei, Taiwan.
Marvel at the beautiful Pa Cien Pagoda at Sun Moon Lake.
Enjoy the scenery of Mr Brown Avenue in Chishang Township, Taiwan.
Take in the awe-inspiring marble cliffs and turquoise waters of Taroko National Park.
From the bright city lights to the shores of Shitiping, Taiwan will delight.
The lush greenery of Taiwan's Taroko National Park.
Feel the ocean breeze as you travel by rail from Taitung to Fangliao.
Enjoy the delicious street food in Hualien, Taiwan.
Be amazed at the stunning gorges in Taroko National Park, Taiwan.
Explore picturesque temples on a sightseeing tour in Khaosiung.
Visit Hinoki Village in Chiayi, a beautifully restored Japanese-style wooden building complex.
Explore the beautiful lush forests and walking trails of Alishan National Scenic Area.
Enjoy a cruise on Sun Moon Lake, which is the largest natural lake in Taiwan.
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Taiwan Explorer

Operated by TripADeal
Taipei, Taroko Gorge, Kaohsiung & more
Meet us in Taipei for an incredible round-island tour of Taiwan’s epic coastlines, mountain villages & more
Dates: 5 Sep - 19 Dec 2026
Earn & Use Qantas Points
Return flight & airport transfers not included
2 iconic Taiwanese railway journeys
9 nights of 3 & 4-star hotel accommodation
10 meals including daily breakfast & a Taiwanese lunch
Family friendly Children 8+ years old
Overview
Map

Overview

Take the road less traveled and be rewarded with an unforgettable taste of Taiwan, where modern technology is countered by charming traditional villages and nostalgic railways. This 10-day round-island tour reveals stunning coastlines, mesmerising natural wonders and unforgettable moments at every step.  

Meet us in Taipei, Taiwan’s capital, where lush green hills surround a skyline dominated by the 509m-tall, bamboo-shaped Taipei 101 skyscraper. After a relaxing night, you’ll embark on a scenic ride aboard the Pingxi Railroad, winding through leafy mountains to the village of Shifen, famous for its sky lanterns. You will also visit the nearby picturesque town of Jiufen, known for its narrow alleyways and quaint teahouses. Returning to Taipei, take a city tour to see the Chiang Kai-shek Memorial and learn about the region’s history at the National Palace Museum. 

Journey to Hualien City where the evening comes alive at the Dongdamen Night Market, home to amazing local street food. Take in the awe-inspiring marble cliffs and turquoise waters of Taroko National Park and cross the spine-tingling Liwu Valley suspension bridge 53 metres above the forests below (if you dare).

Travel along the remote east coast on the meticulously restored 'Breezy Blue' train, a beloved icon of the Taiwanese railroad, in operation since the 1950s. At Kaohsiung, visit the Lotus Pond, Dragon and Tiger Temple, and Qi Ming Tang Temple. From here, you will visit one of the best-preserved historical sites in Taiwan, Hinoki Village in Chiayi, a complex of beautifully preserved wooden buildings from when the Japanese ruled. 

Over the next few days, you’ll explore ancient forests in the Alishan National Scenic Area, take a relaxing cruise on Sun Moon Lake, Taiwan’s largest lake and then wrap up your Taiwan odyssey enjoying Taipei at your leisure. 

This package includes nine nights in 3 to 4-star hotels, 10 meals including daily breakfast and a Taiwanese lunch, and two iconic rail journeys. 

Travel Planning: Flights aren't included in this package, so you have the flexibility to choose your own. See Important Information before booking.

Tour Inclusions

highlights
  • See the very best of Taiwan on a round-island tour
  • Visit Taipei 101, the National Palace Museum, Chiang Kai-shek Memorial and more on a sightseeing tour of Taipei
  • Ride the beautiful narrow-gauge Pingxi Railroad in the mountains outside Taipei
  • Visit the beautiful green mountain villages of Shifen and Jiufen
  • Explore the most famous night market on the East Coast in Hualien City - Dongdamen Night Market
  • Marvel at the marble cliffs, verdant forests and meandering turquoise rivers of Taroko National Park
  • Travel through the East Rift Valley, home to picturesque rice paddies between the inland and coastal mountain ranges
  • Walk along Brown Boulevard, a beautiful stretch of pedestrian only road located between the rice paddies and in the shadow of the surrounding mountains
  • Ride along the beautifully restored ‘Breezy Blue’ train along the remote and beautiful east coast of Taiwan
  • Visit the Lotus Pond, Dragon and Tiger Temple and Qi Ming Tang Temple in Kaohsiung City
  • Visit Hinoki Village in Chiayi, a beautifully restored Japanese-style wooden building complex
  • Explore the beautiful lush forests, ancient trees, and picturesque walking trails of Alishan National Scenic Area
  • Enjoy a cruise on Sun Moon Lake, which is the largest natural lake in Taiwan
  • Shop for traditional Taiwanese pastries at a Pineapple Cakeshop
accommodation
  • 9 nights of centrally located 3 and 4-star hotel accommodation
dining
  • 10 meals, including daily breakfast and a Taiwanese lunch
rail
  • Ride the beautiful narrow-gauge Pingxi Railroad in the mountains outside Taipei
  • Ride along the beautifully restored ‘Breezy Blue’ train along the remote and east coast of Taiwan
essentials
  • English-speaking tour guides
transport
  • Transportation by air-conditioned private vehicles

Itinerary

Day 1 Meet us in Taipei, Taiwan

Upon arrival in Taipei, make your own way to your hotel accommodation.

Please note:
- You will receive information upon check-in regarding times for touring the following day.
- Hotel information will be confirmed in your travel documents sent 4-6 weeks prior to travel.

Overnight: The Place Taipei or similar

Meals included: None

Day 2 Taipei & Surroundings Day Tour

This morning, depart Taipei and travel to the nearby Pingxi district where you will enjoy a quick ride along the Pingxi Branch Line. This is a 12-kilometre stretch of narrow-gauge railroad that runs alongside the Keelung River. Taking a ride on the Pingxi Line is like taking a step back in time and is one of the most popular day trips from Taiwan.

Step of the train in the town of Shifen, which is a popular town for launching sky lanterns. Sky lanterns are a Taiwanese tradition and Pingxi district is one of the only places where you are allowed to launch them. The paper lanterns inscribed with one's hopes for the coming year are launched into the sky and the preferred place to launch them is right on the tracks which makes for some great people watching. Here you will have the opportunity to launch a sky lantern (4 travellers to one sky lantern).

Afterwards continue to the small mountainous village of Jiufen, made famous largely due to its similarity to the village in Spirited Away, arguably Hayao Miyazaki’s most popular movie. Here you will enjoy time at leisure to explore Jiufen and have lunch (not included. We suggest you explore the picturesque Old Street which is a narrow alleyway lined up with small food stalls, tea houses, souvenir shops, and pottery stores.

The most picturesque tea house in Jiufen is A-Mei Teahouse. This multi-story teahouse is strategically located just a little off the main street, perched on top of a hill. From their balcony, you can admire the picturesque view in front of you, Keelung Mountain to the right and the Northern shores of Taiwan on the left.

Then continue back to Taipei and enjoy a quick stop at a duty free shop before continuing onwards to Taipei 101, which was the tallest building in the world from 2004 to 2010. Here you have time at leisure to explore the modern shopping centre and foodcourt, or alternatively take a trip up to the observatory at the top of the tower (not included, additional cost paid on tour).

Overnight: The Place Taipei or similar

Meals included: Breakfast

Day 3 Taipei Sightseeing - Hualien - Hualien Night Market

Today head for some more sightseeing in Taipei before continuing onwards towards Hualien City on the rugged and beautiful East Coast of Taiwan.

The first stop in Taipei will be the National Palace of Museum which boasts the world's largest and most impressive collection of Chinese art and artefacts, dating back more than 7,000 years. After visiting Longshan Temple, which is one of the most famous temples in Taiwan. After driving past the Presidential Building before arriving at the Chiang Kai-shek Memorial Hall, a national monument and tourist attraction erected in memory of Chiang Kai-shek, former President of the Republic of China.

Continue onwards to Hualien City (approx 170km). On arrival, check into your hotel, where you may enjoy some time at leisure. Later this evening, take a short trip to the Hualien (Dongdamen) Night Market. Opened in 2015, the Hualien Night Market is the largest (and certainly most entertaining) market on the East Coast of Taiwan. Also known as the Dongdamen Night Market, the sprawling wide-laned marketplace is a must-visit experience when spending an evening in Hualien. With over 400 vendors at the night market, the amount of food on offer is incredible. And it isn’t just Taiwanese food either; you can find items from mainland China, America, Thailand, Japan and numerous other regions as well. Due to the enormous amount of food on offer and the variety you can sample, it is an easy place to get a unique, inexpensive dinner (not included).

Overnight: Hualien Holiday Hotel or similar

Meals included: Breakfast

Day 4 Hualien - Taroko National Park - Shitiping - Taitung City

Today, head out for an exciting journey into Taiwan’s most famous National Park. Taroko National Park is a natural wonderland nestled in the heart of Taiwan. This enchanting destination offers a mesmerising fusion of awe-inspiring marble cliffs, verdant forests and meandering turquoise rivers. Here you will enjoy the opportunity to explore majestic gorges, ancient shrines and cascading waterfalls.

Afterwards, enjoy a local lunch and then continue onwards to Shitiping on the coast, where you will find a huge, well-developed sea erosion terrace. The marine bench, raised coral reefs, sea ditches, and sea cliffs can be easily spotted, among which the pothole landscape is the best in Taiwan.

Finish the day in Taitung City on the south East Coast of Taiwan, where you will check in for an evening at leisure.

Overnight: Inn by the Village or similar

Meals included: Breakfast; Lunch

Day 5 Taitung - Brown Boulevard - Fangliao - Kaohsiung

This morning visit Brown Boulevard which is a beautiful stretch of pedestrian-only road located between the rice paddies and in the shadow of the surrounding mountains on the outskirts of the lovely town of Chishang. The area is famous for its quintessential East Rift Valley scenery which made it the perfect backdrop to an iconic Taiwanese advert for Brown Coffee.

Here you can choose to rent a regular bike or an e-bike or just walk on foot along the road to soak up the scenery and country air and capture some great photos. During autumn, the harvest season, the paddies will turn golden brown creating even more breathtaking scenery.

Afterwards transfer to Jinlun train station and upon arrival at the train station, board the iconic ‘Breezy Blue’ train. Breezy Blue is a 2021 refurbished train from the 1950s that glides along the southern coast of Taiwan, passing by many forgotten stations. The “romantic blue” train evokes nostalgic memories for the locals who commuted to work and school on the blue diesel-powered train in the past. Serious work and research were done to ensure that travellers can enjoy the most authentic train experience. Everything from the exterior colours of the train to the interior setup was refurbished to recreate the nostalgic train experience. One of the highlights of the train ride is the open windows as you can feel the breeze as the train chugs through the island along the beautiful south coast, taking in the beautiful ocean and mountain views the whole way.

The train terminates at Fangliao Station, where you will be met and transferred to the nearby city of Kaohsiung.

Kaohsiung is a massive port city in southern Taiwan. It's home to many skyscrapers, such as the 248m-tall Tuntex Sky Tower, and is known for its diversity of parks. Its focal point is the Love River, with walking paths and cafes along its banks and cruise boats navigating its waters. Shopping options range from high-end malls to the Liuhe and Ruifeng night markets.

Overnight: Holiday Inn Express Kaohsiung Love River, by IHG or similar

Meals included: Breakfast

Day 6 Kaohsiung Half-Day Tour - Chiayi

This morning, head out on a half-day sightseeing tour of Kaohsiung, where you will visit the Lotus Pond, Dragon and Tiger Pagodas and Qi Ming Tang temple.

Afterwards, travel onward to the nearby city of Chiayi (approximately 2 hour drive) where you will check into your hotel for an evening at leisure.

Overnight: Holiday Inn Express Chiayi, by IHG or similar

Meals included: Breakfast

Day 7 Chiayi - Alishan - Chiayi

This morning, after breakfast, you will visit the Hinoki Village.

Hinoki Village is a large-scale Japanese-style wooden historical building complex and one of the key attractions in Chiayi City. After years of restoration and planning, the 28 cypress houses carrying historical memories, some of which are used as cafes, toy museums, or various cultural and creative shops, have injected new life into the cladding of historic sites, allowing the old culture to be preserved and new stories continue to stack.

Afterwards, continue into the mountains to the famous Alishan National Scenic Area. Here you can explore the beautiful natural surroundings, including lush forests, ancient trees, and picturesque walking trails. On some days, the clouds are so dense and thick that the mountaintops appear like islands on the cloud ocean. Alishan is also famous for its high mountain Oolong tea, so on the way back to Chiayi, you will visit a local tea shop and enjoy a tea ceremony.

Finish the day back in Chiayi, where you will enjoy an evening at leisure.

Overnight: Holiday Inn Express Chiayi, by IHG or similar

Meals included: Breakfast

Day 8 Chiayi - Sun Moon Lake - Taipei

Today depart Chiayi and travel to Sun Moon Lake, which is the largest natural lake in Taiwan. Here you will find a vista of rolling hills and mountains with the beautiful calm lake in front of it.

Enjoy lunch (not included) before heading out on a cruise on this beautiful mountain lake. Afterwards, visit Ci’en Pagoda, which is 46 metres tall, bringing its top to an even 1,000 metres above sea level. It has an imposing traditional Chinese style and is divided into nine stories. Here you can climb to the top, where they have a magnificent view of the lake and the surrounding mountains.

Afterwards, continue onwards to Taipei and finish the day back at your hotel.

Overnight: The Place Taipei or similar

Meals included: Breakfast

Day 9 Taipei - Day at Leisure

Enjoy the day at leisure as you explore the city of Taipei.

Overnight: The Place Taipei or similar

Meals included: Breakfast

Day 10 Taipei, Taiwan

Today your tour concludes. Make your onward travel arrangements from Taipei, Taiwan.

Please note: Standard check-out time is 10:00.

Meals included: Breakfast

Important Info

Booking information

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

Flights
Return International airfares are not included in this package. You will receive an email confirmation when minimum numbers have been met and the departure is guaranteed.

We recommend making further travel arrangements, such as flights, after you have received confirmation of a guaranteed departure.

TripADeal assumes no liability for financial losses incurred due to travel arrangements made prior to confirmation of guaranteed departure.

Our policies

Cancellation and Refund Policy
By placing a booking with us, you acknowledge the following important information:
we act as your booking agent ; TripADeal is a booking services provider, and curates the Travel Offers available on our website. We act as your booking agent, and we receive payment for the Booking Services as part of the booking price, however, we do not provide any of the Travel Services (flights, accommodation, tours or other products or services) included in your booking – the Travel Services are provided by a number of third party Travel Suppliers. 
each booking is unique ; our Travel Offers are made up of a variety of different components and are, during the booking process, uniquely tailored to suit your requirements, for example, departure dates and ports, flight and room upgrades, tour inclusions, etc. 
changes/modifications to your booking may not be possible ; once your booking has been made, changes or modifications may not be possible, and where possible, may incur a fee. It is important to ensure that the information you provide during the booking process is accurate and up to date, and that you read the Travel Offer carefully before placing your order. 
Travel Offers are a package ; our Travel Offers have been curated into package offerings and must be used as a package – individual components cannot be used independently of the full package offering. 
our Travel Offers are generally non-refundable ; in order to provide great value Travel Offers, we work with a variety of Travel Suppliers to find the best deals – this often means the Travel Suppliers’ offerings are non-refundable to ensure the best price. We recommend that you obtain travel insurance as soon as you make a booking with us. If your plans change, you can receive a full refund (excluding credit card fees) if you cancel at least 12 months in advance to your scheduled departure date. 
To read more about our Cancellation and Refund Policy, please click here.

General Terms and Conditions
By placing your booking with us, you acknowledge and agree to our Terms & Conditions, Privacy Policy and Cancellation Policy.

Offer essentials

This Travel Offer is valid for travel on selected dates until the 30th of December 2026.

Minimum group size 15, maximum group size 32 per vehicle.

This Travel Offer is priced per person based on a twin share. 

Departure Dates & Surcharges
See checkout for live dates and availability.

Single Traveller Supplement
For solo travellers, a mandatory single supplement of $535 applies. 
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.

Child Policy
• No child discounts are offered. The full price applies to all children travelling with their parents.
• Valid for children 8 years old and over.
Please note: Children must be accompanied by a responsible adult, 18 years old and over, to travel. No unaccompanied minors are allowed.

Accommodation

Accommodation Used:
3-4-Star Properties (Self-Rated)
• Taipei: The Place Taipei or similar.
• Hualien Holiday Hotel or similar.
• Taitung: Inn by the Village or similar.
• Kaohsiung: Holiday Inn Express Kaohsiung Love River, by IHG or similar.
• Chiayi: Holiday Inn Express Chiayi, by IHG or similar.

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity
2 people.
 
Triple Share
Not available. 

Bedding Configuration
Twin or double (subject to availability).

Exclusions

• Arrival and departure flights
• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance
• Any costs associated with an interruption to your tour as a result of an airline schedule change or cancellation

Gratuities / tipping

Land
Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is $150 NT (approximately $7 AUD) per person per day. This covers the guide/leader and the driver and will be collected on tour. 
 
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

Other important information

TOUR GUIDE VS. TOUR LEADER
Tour Guide: 
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 

Tour Leader: 
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 

CLIMATE & AVERAGE TEMPERATURES
Taipei, the capital city of Taiwan, experiences a humid subtropical climate with distinct seasons throughout the year.
 
Spring (March to May)
Temperature: Average highs range from 20°C to 25°C (68°F to 77°F), while lows range from 15°C to 18°C (59°F to 64°F).
Spring in Taipei is characterized by relatively mild and pleasant weather. It's a popular time for tourists due to the comfortable temperatures and blooming flowers.
 
Summer (June to August)
Temperature: Average highs range from 30°C to 34°C (86°F to 93°F), while lows hover around 25°C (77°F).
Summer in Taipei is hot and humid, with occasional heavy rainfall due to the monsoon season. Typhoons can also affect the region during this time, bringing heavy rain and strong winds.
 
Autumn (September to November)  
Temperature: Average highs range from 26°C to 30°C (79°F to 86°F), while lows range from 21°C to 24°C (70°F to 75°F).
Autumn is considered one of the best times to visit Taipei. The weather becomes cooler and more comfortable, and the city is often blessed with clear skies.
 
Winter (December to February)
Temperature: Average highs range from 18°C to 20°C (64°F to 68°F), while lows range from 12°C to 14°C (54°F to 57°F).
Winter in Taipei is relatively mild compared to many other places, but it can feel chilly due to the high humidity. It's the rainy season, but there can also be periods of sunshine.

Weather
We always suggest referring to an online source for the most up-to-date weather information for your destination/s.

COACH TOUR
Meals:
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. 

Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage:
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

OTHER
Mobility:
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Fitness Level Required:
Adventure (and spontaneity) create some of the best travel memories. Bear in mind, your home schedules and timings might not be adhered to on tour - it's all part of the fun!

A leisurely level of fitness will be required. Leisurely is described as Light walking, including up multiple stairs, and occasional hiking, may involve uneven surfaces. Able to travel unassisted and get on and off vehicles and small boats. Suitable for most fitness levels and mobility. 
Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.

Sightseeing:
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Shopping: 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.

Visas

Taiwan has restored the visa-exempt entry scheme for nationals of designated countries, including Australia. Please see Taiwan's Bureau of Consular Affairs website for the visa-exempt entry requirements and restrictions.
 
You won't need a visa for Taiwan if you meet all these conditions:
• You'll only stay for up to 90 days
• You're visiting for tourism or business
• You have a confirmed return or onward air ticket
• Your passport is valid for at least 6 months from the date of your entry
• You're not travelling on an emergency passport

Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Travel insurance 

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Schedule of fees

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a Travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.