All Inclusive Hawaii Cruise

• Explore an island everyday on this Hawaiian Island-hopper cruise
• Relax, shop, dine & explore in Honolulu with time at leisure before & after your cruise
• Stroll along the world famous Waikiki Beach
• Set sail for 7 nights aboard Norwegian Cruise Lines' Pride of America ship, with Free at Sea inclusions onboard
• Indulge with a bonus onboard beverage & speciality dining package
• See more in each port with $50 USD shore credit (per cabin, per port)
• Keep in touch with complimentary Wi-Fi included while cruising
• Explore Maui, Hawaii’s second most-popular island
• Take in the dynamic biodiversity of Hilo, known as Mother Nature’s greenhouse
• Soak up Kona's sunny beachside atmosphere
• Find out why Kauai is considered one of Hawaii’s most beautiful islands
• See more of Maui & Kauai with overnight stops in port

• Return international full-service flights (economy class), surcharges may apply.

• 7-night cruise with Norwegian Cruise Line aboard the Pride of America ship
• Cruise in comfort with NCL's Free at Sea bonus inclusions
• BONUS drinks package including a range of alcoholic & non-alcoholic drinks
• BONUS specialty dining package, including up to 2 meals in Pride of America's specialty restaurants
• BONUS onboard Wi-Fi for each guest
• BONUS $50 USD shore excursion credit per cabin, per port
• BONUS mandatory cruise gratuities included

• 5 nights of 3-star accommodation in Honolulu (Resort fees included)

• 20 meals, including all while cruising
• Alcoholic & non-alcoholic drinks included while cruising
• Specialty Dining Package included while cruising

• Airport, cruise and port taxes and surcharges
• Mandatory gratuities included while cruising
• Resort fees Included

• Arrive Early: Arrive up to 60 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 60 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
• Optional Tours: Optional experiences and tours are available to add to your itinerary. (See checkout for details)
• Cabin Upgrades: Cabin upgrades are available. (See checkout for details)
• Flight Upgrades: Upgrade to Business Class. (See checkout for details)
• Preferred Airline: Fly with a preferred airline. (See checkout for details)

Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.

Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

Cancellation and Refund Policy
By placing a booking with us, you acknowledge the following important information:
• we act as your booking agent ; TripADeal is a booking services provider, and curates the Travel Offers available on our website. We act as your booking agent, and we receive payment for the Booking Services as part of the booking price, however, we do not provide any of the Travel Services (flights, accommodation, tours or other products or services) included in your booking – the Travel Services are provided by a number of third party Travel Suppliers. 
• each booking is unique ; our Travel Offers are made up of a variety of different components and are, during the booking process, uniquely tailored to suit your requirements, for example, departure dates and ports, flight and room upgrades, tour inclusions, etc. 
• changes/modifications to your booking may not be possible ; once your booking has been made, changes or modifications may not be possible, and where possible, may incur a fee. It is important to ensure that the information you provide during the booking process is accurate and up to date, and that you read the Travel Offer carefully before placing your order. 
• Travel Offers are a package ; our Travel Offers have been curated into package offerings and must be used as a package – individual components cannot be used independently of the full package offering. 
• our Travel Offers are generally non-refundable ; in order to provide great value Travel Offers, we work with a variety of Travel Suppliers to find the best deals – this often means the Travel Suppliers’ offerings are non-refundable to ensure the best price. We recommend that you obtain travel insurance as soon as you make a booking with us. 
To read more about our Cancellation and Refund Policy, please click here.

General Terms and Conditions
By placing your booking with us, you acknowledge and agree to our Terms & Conditions, Privacy Policy and Cancellation Policy.

This Travel Offer is valid for travel on selected dates until the 11th December 2026.

This Travel Offer is priced per person based on a twin share. 

Departure Dates & Surcharges
See checkout for live dates and availability.

Single Traveller Supplement
For solo travellers, a mandatory single supplement applies. 

Itinerary 1 
Inside Cabin: $4,750
Oceanview Cabin (Obstructed): $5,250
Balcony Cabin: $5,850

Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.

Child Policy
• No child discounts are offered. The full price applies to all children travelling with their parents.
• Valid for children 2 years old and over.
Please note: Children must be accompanied by a responsible adult 21 years old and over to travel. No unaccompanied minors are allowed.

Departure Cities      
Sydney, *Melbourne, *Brisbane, *Adelaide, *Perth, *Auckland

Departure City Surcharges
Melbourne: $300 per person
Brisbane: $300 per person
Adelaide: $550 per person
Perth: $750 per person
Auckland: $500 per person

International Flight(s)
Full-Service Airline(s) Used  
• Cabin Class: Economy Class
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

Preferred Airline Surcharge
• Cabin Class: Economy Class
• Qantas: $300 per person 
Please note: 
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners. 

Arrive Early and Stay Behind Options
Arrive Early
Honolulu - From $300 per person, subject to availability.
Stay Behind
Honolulu - From $300 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• Flight booking changes or cancellations after air tickets have been issued are not guaranteed and may incur additional fees and fare difference, subject to the airline cancellation and change policies.
• Flight changes are subject to availability at the time of booking.
• A high-season Arrive Early or Stay Behind can be purchased for an additional charge, subject to availability. For pricing, please refer to the cart.
• You can arrive early, up to 60 days before your package’s start date, and/or stay behind until 60 days after your package's end date. Should you wish to arrive earlier or stay behind for more than 60 days, please contact us to request availability. Additional costs may apply.
• High season surcharges apply to flights departing between the below date ranges:
• 15th September 2025 - 12th October 2025
• 1st December 2025 - 19th December 2025
• 20th December 2025 - 4th January 2026
• 5th January 2026 - 31st January 2026
• 3rd April 2026 - 20th April 2026
• 26th June 2026 - 17th July 2026
• 18th September 2026 - 9th October 2026
• 12th December 2026 - 18th December 2026
• 19th December 2026 - 3rd January 2027
• 4th January 2027 - 26th January 2027

Stopover Packages 
* Not available 
 
Flight Class Upgrades
Business Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

Outbound Flights
Please note: Due to flight scheduling and availability, some departures may occur on Day 0. Affected customers must be available to depart the day before. Flight times will be indicated on your final documents, issued 4-6 weeks before departure.

Missed Flights 
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 

Norwegian Cruise Line's Pride of America
The 'Pride of America' lives year-round in Hawaii sailing from one exotic island to the next. She was built in 2005 and refurbished in 2025 ensuring you sail in comfort. 
 
Island hop Hawaii in style, with a wide variety of restaurants and bars and lounges, excellent family accommodation, spacious suites and balconies - perfect for whale watching, witnessing Kilauea Volcano or taking in the dramatic views of the Na Pali Coast. 
 
You will find a variety of entertainment and activities for every taste. You might like to treat yourself to a hot-stone massage in the Mandara Spa or browse through the duty-free shopping.

Onboard currency:  USD$

Norwegian Cruise Line's 'FREE AT SEA' Conditions
• Free at Sea choice must be selected at least 24 hours prior to sailing and cannot be changed on board. Please make your selections through the online cruise portal when you receive your NCL confirmation number.
• Anything consumed above the promotional benefit will be the responsibility of the guest at prevailing rates. 
• Guests cannot substitute or customise this offer. All guests in the stateroom must choose the same offer. 
• Government taxes, port expenses & fees, discretionary onboard service charges and/or gratuities are additional.
• Components included in this offer have no monetary value, are non-refundable and non-transferable.
• Norwegian Cruise Line reserves the right to cancel or withdraw this offer at any time.

Beverage Package
• Hawaii Beverage Package is applicable to 'Pride of America' sailings only.
• Eligible guests are entitled to two beverages per person per transaction.
• Includes a variety of beverages up to $15 US retail price.
• Also includes fountain soft drink, freshly squeezed juice, bottled water (still and sparkling), non-alcoholic beer, and specialty coffee (specialty coffee inclusion shall be limited to dining rooms only).
• Does not include: Specialty coffee outside of the restaurants, room service, mini bar purchases or vending machines.
• Guest's check may reflect applicable VAT and/or taxes for certain ports or itineraries.
• When booking through the Australia office, gratuities related to Hawaii Beverage Package are included. 
• The purchase of any alcoholic drinks within the Hawaii Beverage Package may, in certain individual circumstances, be restricted in accordance with Hawaii’s Intoxicating Liquor Law and applicable local rules and regulations.
• No substitute for package if guest cannot consume all beverages included.
 
Onboard Wi-Fi
• 150 minutes per person for 7-day cruises.
• Offer will be applied to the 1st and 2nd guest in the stateroom.
• Internet packages are per person. Two logins per stateroom.
• Can be used only on one device at a time.
• Package is limited to a number of minutes and doesn’t allow streaming.
• The Internet package includes the activation fee.
 
Specialty Dining Package
Enjoy one free meal at NCL's specialty restaurants when cruising in an Inside or Oceanview Cabin, or 2 meals when cruising in a Balcony Cabin & above.
​​​​​​• Applicable to guests 1-2 on the reservation.
• Dining package is applicable to guest ages 2 and older.
• Package prices are subject to change.
• Packages are based on a per meal basis.
• Any Harvest Caye bars, restaurants, or venues, The Bake Shop, Ice Cream Bar, Gelato, specialty items in the Asian restaurant, Special Occasion/Holiday menus (New Year's, Christmas, etc.), Jazz Brunch, Wine Lovers and Murder Mystery lunches, and beverages are not included as part of the Specialty Dining Packages.
• Guests are permitted to pre-reserve specialty dining with entertainment included However, the guest is responsible to pay the full retail value.
​​• If the guest chooses to use the reservation as part of their specialty dining package, they will need to make these arrangements once onboard.
• Specialty Dining Packages include one main course per person at Cagney's and Le Bistro.
​​​​• Additional main courses will be charged at the a la carte price listed on the menu.
 
$50 USD Shore Excursion Credit
​​​​​​• Offer is applicable to the first guest on the cruise reservation.
​​​​​​• The first guest shall receive free shore excursions priced at $50 USD or less ​​​​​​
• In the alternative, first guest will receive $50 USD in Shore Excursion Credits to apply against shore excursions priced greater than $50 USD. 
​​​​​​• $50 USD Shore Excursion Credit is applicable to all tours, including debarkation tours. 
​​​​​​• In the event the tour is less than the value of the credit, the $50 USD Shore Excursion Credit will be adjusted to match the tour value. 
​​​​​​• The first guest may redeem the promotion of $50 USD Shore Excursion Credit on more than one shore excursion per port.
​​​​​​• Latitude Members Discount is combinable with the $50 USD Shore Excursion Credit. ​​​​​​
• In the case of multiple excursion credits or discounts, the $50 USD Shore Excursion Credit will be applied first followed by any additional shore excursion discounts.
​​​​​​• In the event a port of call or shore excursion is cancelled, the guest will be refunded the amount that the guest paid for the excursion. 
​​​​​​• For shore excursions purchased prior to cruise, the promotion or $50 USD Shore Excursion Credits will be applied to the first guest at time of purchase. 
​​​​​​• For shore excursions purchased onboard, the promotion or $50 USD Shore Excursion Credit will be applied to the first guest’s onboard account.
 
Please see additional restrictions below:
• If the first guest purchases shore excursions tickets for other guests, the promotion and $50 USD Shore Excursion Credit will not apply to such tickets.
• The first guest cannot purchase shore excursions for themselves where the duration of such excursions overlap in time.
• For port calls in Great Stirrup Cay and Harvest Caye, the promotion and $50 USD Shore Excursion Credit does not apply to equipment rentals.
• Pre-cruise and post-cruise land tours are not eligible for this promotion.
• $50 USD Shore Excursion Credit has no monetary value, are non-refundable, non-transferable and cannot be exchanged for actual currency of any value.
• Other guests in the stateroom are not eligible to receive the promotion or $50 USD Shore Excursion Credits.

Cabins/Staterooms:
Balcony Cabin: Approximately 16-26 m²
Find yourself in the middle of amazing. Floor-to-ceiling glass doors open to your own balcony - and brilliant views every which way. 
• Private balcony
• 24-hr room service
• Continental breakfast menu
• Sitting area
• Hot breakfast menu
• Coffee-maker
 
Ocean View (Obstructed): Approximately: 13 m²
Cruise the islands in style. Modern, stylish staterooms feature fine appointments illuminated by ocean views. 
• 24-hr room service

Please note: Some Oceanview cabins may have an obstructed view.
 
Inside Cabin: Approximately: 12-20 m²
Comfort, style and value blend beautifully here. The perfect choice for the active traveller.
• 24-hr room service

Please note:
• All cabins are subject to availability; some cabins may have restricted views.
• Cruise cabins are booked on a guaranteed basis and are assigned by the cruise line prior to departure.

Cruise Arrival and Departure Times: 
Please keep in mind that the provided cruise arrival and departure times are an approximate and will be finalised upon receipt of your cruise tickets.

Accommodation Used:
3-Star Properties (Self-Rated)
Honolulu, USA: OUTRIGGER Waikīkī Paradise Hotel

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available. 
Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity
2 people.
 
Triple Share
Not available. 
 
Bedding Configuration
Twin or double (subject to availability).

Day 1: Private transfer from airport to hotel: $119 per person twin share, $238 per person solo
Day 2: Private transfer from hotel to port: $119 per person twin share, $238 per person solo
Day 9: Private transfer from port to hotel: $119 per person twin share, $238 per person solo
Day 13: Private transfer from hotel to airport: $119 per person twin share, $238 per person solo

Please note:
• Optional private arrival or departure transfers (Day 1 or Day 13 ) cannot be booked when an arrive early or stay behind has been arranged
• The optional tours listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability). 
• Some tours or shore excursions require minimum numbers to operate.
• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability)
• Shore excursions can also be booked whilst onboard (subject to availability).
• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance
• Any costs associated with an interruption to your tour as a result of an airline schedule change or cancellation
• Mandatory city tax

Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

Cruise
Gratuities (tips) are included for the cruise staff's services throughout the cruise component of this package. If you have any questions regarding the gratuities on your cruise, please speak to the guest services staff onboard the ship.

TOUR GUIDE VS. TOUR LEADER
Tour Guide: 
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 

Tour Leader: 
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 

CLIMATE & AVERAGE TEMPERATURES
Hawaii
Hawaii generally enjoys a consistently warm and tropical climate year-round. From January to April, which falls within the winter season, average daytime temperatures typically range from 22ºC to 26ºC, with nights being slightly cooler at around 13ºC to 18ºC. July, part of the summer season, sees warmer averages, with daytime temperatures hovering around 26ºC to 29ºC and nighttime lows around 22ºC, often accompanied by high humidity. As the year progresses into November and December, the temperatures remain pleasant, generally ranging from 24ºC to 27ºC during the day, with evening temperatures dipping to about 19ºC to 23ºC. While these months are considered part of the "winter" season, Hawaii still experiences abundant sunshine and comfortable conditions, though there can be an increase in rainfall, particularly on windward sides of the islands.

Weather
We always suggest referring to an online source for the most up-to-date weather information for your destination/s.

FLIGHTS
Seat Selection & Frequent Flyer Points:
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity:
Customers must provide valid passport details either at the time of purchase or no later than 90 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

CRUISE
Embarkation / Disembarkation:
• Begins approximately 2 hours after docking.
• Due to security reasons, all guests must be on board 2 hours before sailing.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port.
Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.

Cruise Loyalty Discounts:
Please note: Travellers must contact the cruise line directly upon receiving their travel documents in order to request any membership benefits they may be entitled to.

Meals:
For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. 

Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage:
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

OTHER
Mobility:
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Fitness Level Required:
Adventure (and spontaneity) create some of the best travel memories. Bear in mind, your home schedules and timings might not be adhered to on tour - it's all part of the fun!

A relaxed level of fitness will be required. 
Expect a comfortable pace of touring with a focus on leisure time and gentle activity. This may include city tours, the ability to walk up and down small flights of stairs and gentle slopes. You will be responsible for your own luggage and have the ability to board all modes of transport without assistance. Please note: Some areas may be inaccessible to wheelchairs or mobility scooters, with personal walking sticks and other aids required should they be needed. Although some assistance may be available, every traveller should be self-reliant during all aspects of their travel.
Please note: It is expected that every traveller must be self-reliant and able to undertake all aspects of their own travel. Please speak to your booking agent about your personal circumstances and any assistance requirements to ensure this tour is right for you.
Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.

Yellow Fever:
A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also common for your home country to request a Yellow Fever certificate upon arrival.
You must check with your doctor well before leaving home about the Yellow Fever requirements for the countries you'll be visiting.

Sightseeing:
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Shopping: 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.

United States 
If travelling on an Australian passport, an ESTA (visa waiver) for the USA is a strict requirement when travelling to or flying through the USA. Once a USA ESTA visa waiver is issued it is valid for 2 years or until your passport expires (whichever is sooner) and will allow multiple entries into the USA. For information on ESTA eligibility or to apply, please visit: https://esta.cbp.dhs.gov/esta/

Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules are subject to change. Please check with the nearest embassy, consulate or immigration department of the destination/s you are visiting once you receive your travel documentation to ensure you have the most up to date information.
• It is your responsibility to be travel-ready and ensure that you are aware and comply with any destination or travel requirements, including the validity of all required travel documents.
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

 
Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a Travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.