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Istanbul's Hagia Sophia Grand Mosque, known as the Blue Mosque for its interior decoration.
Get to know the bueatiful natural features of Cappadocia.
Visit Troy, the famous archeological site and home of the Trojan Horse.
In Kusadasi, relax at the beach and swim in crystal clear waters.
Ephesus.
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16 Day Taste of Turkey

Unveil the magic and beauty of Turkey
Visit Istanbul, Gallipoli, Cappadocia & more
Earn & Use Qantas Points Earn & Use Qantas Points
Return international flights (economy class) ex SYD/MEL/*PER/*BNE
1-way domestic flight: Cappadocia to Istanbul
Enjoy 13 nights in quality hotel accommodation
Enjoy 33 included meals.
Overview

Overview

Turkey mixes the exotic glamour of the East and the excitement of Europe in one beautiful destination. Visit sites where myths, history and heroes were created: Troy, Gallipoli and more.
Travel back in time and visit Ephesus, a 9000 year old city that houses the biggest temple dedicated to Artemis – called the Artemision –, considered to be one of the Seven Wonders of the ancient world.
This package also takes you to incredible natural rock formations such as the Three Beauties – natural rock structures resembling fairy chimneys.
Of course, enjoy as much Turkish coffee and Turkish Delight as you want!
Arrive Early and Stay behind options also available.

Tour Inclusions

HIGHLIGHTS
  • Explore the wonders of Turkey
  • Enjoy an Istanbul city tour
  • Journey to Gallipoli to visit the battlefields
  • Visit the famous archeological and mythological site of Troy, home of the Trojan Horse and Helen of Troy
  • Enjoy 3 days at leisure in Kusadasi
  • Spend 6 nights at an all inclusive accommodation in Kusadasi
  • Embark on a tour of Ephesus, a 9000 year old city that houses the biggest temple
  • Visit Curetes street, famous for the Roman baths, Celsus Library, the Grand Theatre and the House of the Virgin Mary
  • See the vineyards and learn to make fruit wine with the Turkish winemakers
  • Walk around the white calcium terraces, explore the ruins of Hierapolis, lie in the natural hot springs waters that will renew your body
  • Enjoy a Konya Mevlana tour, seeing the imposing green - tiled Mausoleum of Mevlana
  • Tour through Ozkonak Underground City, one of the best-preserved Underground cities in Cappadocia
  • Visit the Goreme Open Air Museum, the Heart of Cappadocia
  • See the Love Valley, Cappadocia’s hidden valley with scenic formations
FLIGHTS
  • Return international flights (economy class) ex SYD/MEL/*PER/*BNE
  • 1-way domestic flight: Cappadocia to Istanbul
ACCOMMODATION
  • Enjoy 13 Nights in Quality Hotel Accommodation
  • This Includes: 6 x Nights All Inclusive 5* Hotel
DINING
  • 13 x open breakfasts
  • 10 x lunches
  • 10 x dinners
TOUR ESSENTIALS
  • English-speaking tour leader
  • Airport taxes and surcharges
TRANSPORT
  • Transportation by private A/C vehicles
TRANSFERS
  • All transfers listed in the itinerary
Day 1 Australia - Istanbul, Turkey

Today, fly from Sydney, Melbourne, *Perth or *Brisbane to Istanbul! Fly with full service airlines such as Emirates, Etihad, Qatar Airways, Singapore Airlines, Turkish Airlines, Lufthansa, Swiss Airways, plus any codeshare partners (subject to availability).


Meals included: In-Flight
Day 2 Welcome to Istanbul

Welcome to Turkey! Arrive into Istanbul and be met by your English speaking tour guide and transferred to your hotel. The rest of the day is yours to explore this vibrant city.

Overnight: Pullman Hotel or Similar
Meals included: None
Day 3 Istanbul city tour

After breakfast, enjoy an Istanbul City Tour. Visit Hippodrome, the ancient Hippodrome was the scene of chariot races, with the three monuments; the Obelisk of Theodosius, the bronze Serpentine Column and the Column of Constantine.
Continuing to the Sultanahmet Imperial Mosque, across is the Hagia Sophia Grand Mosque, built in the 16th century by the architect Mehmet, and known as the blue Mosque because of its magnificent interior decoration of blue Iznik Tiles.
Visit Hagia Sophia Grand Mosque, the Grand Mosque previously known as the Church of Divine Wisdom, is simply the best of its kind and is the greatest surviving example of Byzantine Architecture. For 1000 years, it was once the largest church in the world, decorated with stunning 6th century golden mosaics.
The next stop is Topkapi Palace, the great palace of the Ottoman sultans from the 15th to the 19th centuries, housing an exquisite collection of crystal, silver, and Chinese porcelain robes worn by the sultans and their families.
After a lunch break head to the Asıl Efendi where all kinds of authentic gifts can be found such as Turkish tastes, Turkish coffee, exotic spices, herbs, and handicrafts.

Optional Activity: 4-hour Dinner Cruise On The Bosphorus - $100AUD per person
Enjoy a dinner cruise tour, held on the calm waters of Bosphorus. Taste the wonders of Turkey with unlimited local drinks (alcoholic, non-alcoholic & soft drinks). This unique experience allows you to enjoy belly dance shows, Turkish folklore shows, DJ performances, for an unforgettable night. After the cruise you will be transferred back to your hotel.

Overnight: Pullman Hotel or Similar
Meals included: Breakfast
Day 4 Istanbul - Gallipoli Tour - Çanakkale (Approx 300 KM day)

Today, depart at 06:00 after breakfast, continue your journey to Gallipoli to visit the battlefields. Arrive in Gallipoli around 12.00pm, enjoy a short lunch break before heading to the battlefields, on route you will also visit the Gaba Tepe Museum.
See the landmarks where the war began including Ariburnu Cemetery and Anzac Cove. Visit Beach Cemetery, Shrapnel Valley and Plugge's Plateau.
After the tour you will be transferred to your hotel.

Overnight: Troia Tusan Hotel or similar
Meals included: Breakfast;Lunch;Dinner
Day 5 Canakkale - Troy Tour - Pergamon – Kusadasi (Approx 447 KM day)

This morning, depart at 08:30 am and drive 30 minutes to Troy. Visit the famous archeological and mythological site of Troy, home of the Trojan Horse and Helen of Troy.
After the tour, continue the 3 hour drive to Pergamon.
Enjoy a lunch break at 13:00 pm before departing for a tour of the magnificent acropolis of Pergamon. Its impressive temples and library made it a renowned cultural and political centre at that time.
Bergamon is a famous city for its jewellery, stones and silver.
On the way to Kusadasi, visit a jewellery centre for 30 minutes. Arrive in Kusadasi around 18:00pm.
Your hotel in Kusadasi is all-inclusive, enjoy indulging in the food, alcohol, and soft drinks.

Overnight: Infinity By Yelken or similar
Meals included: Breakfast;Lunch;Dinner
Day 6 Kusadasi - Leisure Day

Enjoy a full day at leisure, enjoy the sunshine, take in the views and spend time on the magnificent beach whilst swimming in the crystal clear waters.
Explore the city, shop in the local markets, relax at the hotel facilities or enjoy one of the many day trips you can choose. These include traditional Turkish bath, Didim, Milet and Priene Tour, Jeep Safari, diving or snorkelling, and many more.
Your tour guide can assist you in booking additional activities when you are on the tour.

Overnight: Infinity By Yelken or similar
Meals included: Breakfast;Lunch;Dinner
Day 7 Kusadasi - Ephesus Tour - Seven Sleepers Tour

After breakfast at 09:30 am embark on a tour of Ephesus. Ephesus is a 9000 year old city that houses the biggest temple dedicated to Artemis, the Artemision which is considered to be one of the Seven Wonders of the ancient world.
Visit Curetes street, famous for the Roman baths, Celsus Library, The Grand theatre and House of the Virgin Mary. Enjoy a well deserved lunch break at 13:00pm.
The next visit will be to one of the oldest handicrafts of Turkey; a carpet weaving centre.
Leaving the colourful, handmade carpets behind and moving into Isa Bey Mosque in Seljuk, which reflects all the features of Turkish architecture in the Anatolian Principalities period with its asymmetrical structure and Seljuk tiles decorated domes.
In addition, it bears the imprint of the Umayyad mosque which is also known as one of the largest and oldest mosques around the world in Damascus.
According to the belief, The seven Sleepers who are the first Christians in Ephesus and ran from Emperor Decius visited here.

Overnight: Infinity By Yelken or similar
Meals included: Breakfast;Lunch;Dinner
Day 8 Kusadasi - Leisure Day

Enjoy another full day at leisure to explore Kusadasi.

Overnight: Infinity By Yelken or similar
Meals included: Breakfast;Lunch;Dinner
Day 9 Turkish Village Sirince

At 09:30 am enjoy a Turkish village tour.
Kusadası is a great place to visit because of its numerous historical and natural treasures.
Continue to Sirince, an old-style, well-preserved Greek village that has a fantastic reputation for producing some of the best wines in Turkey - especially fruit wines. See the vineyards and learn to make fruit wine with the Turkish winemakers, there will be Turkish coffee and Turkish Delight tasting breaks!
Visit one of the famous leather production centres of the region.
This tour will end at approximately 16.30pm and you will be transferred back to the hotel.

Overnight: Infinity By Yelken or similar
Meals included: Breakfast;Lunch;Dinner
Day 10 Kusadasi - Leisure Day

Spend a day at leisure, enjoy your all inclusive hotel or choose to embark on an optional excursion.

Overnight: Infinity By Yelken or Similar
Meals included: Breakfast;Lunch;Dinner
Day 11 Kusadasi - Pamukkale Tour

After breakfast,check out of your hotel and continue your journey to the world-famous marvel of calcite travertines, Pamukkale.
Upon arrival at 13:30pm, enjoy a lunch break before enjoying Pamukkale’s travertine pools.
Walk around the white calcium terraces, explore the ruins of Hierapolis, lie in the natural hot springs waters that will renew your body.
The region has well-known textile products, you will have a chance to browse the outlets. After the tour, transfer to your hotel in Pamukkale for check-in.

Optional Tour:Tandem Paragliding - $130 AUD per person
After the Pamukkale Trip, you have the opportunity to embark on a Paragliding tour that will be a memorable experience. Enjoy a flight over the stunning and extraordinary White Mountain and observe spectacular views. Tandem Paragliding in Pamukkale is an ideal way that you can explore the perfect beauty of the natural scenery. This tour will end at approximately 17.30pm and then you will be transferred back to your hotel so that you can enjoy the hot thermal pool.

Overnight: Pam Thermal Hotel
Meals included: Breakfast;Lunch;Dinner
Day 12 Pamukkale - Konya – Cappadocia (Approx 650 KM day)

After breakfast check out of your hotel and be transferred to Konya. Upon arrival between 1pm- 2pm visit the imposing green - tiled Mausoleum of Mevlana, the mystic founder of the Sufi sect (Whirling Dervishes). After the Konya Mevlana tour continues to Cappadocia. At 6.30pm check into your Cave hotel for a unique hotel experience.

Overnight: EL-Puente Cave Hotel
Meals included: Breakfast;Lunch;Dinner
Day 13 Cappadocia Tour with Underground City and Goreme Open Air Museum

After breakfast at 09:30am depart for Cappadocia. Tour through Ozkonak Underground City, one of the best-preserved Underground cities in Cappadocia.
After the Underground City tour, visit the Goreme Open Air Museum, the Heart of Cappadocia. Goreme Open Air Museum is famous for frescoes dating back to the 10th century, describing the life of Jesus Christ and monks.
The next stop is Cavusin, an abandoned village with old cave Greek houses.
After Cavusin, enjoy lunch at a restaurant in Avanos. Continue on your tour to a pottery workshop, to see how pottery is made. Then go to Love Valley, Cappadocia’s hidden valley with scenic formations. Despite the resemblance to manhood, these amazing rock formations are far from man-made.
Continue to Devrent Valley, which is also called Imagination Valley, where you can see natural rock formations looking like animals.
The last stop is the Three Beauties - three beautiful fairy chimneys with hats, which is the symbol of Cappadocia.
This tour will end approximately at 18.00 and you will be transferred back to your hotel.
Optional Activity: Hot Air Balloon Ride - $425 per person
Early this morning why not take the opportunity to join an amazing optional experience, see the idyllic views and beautiful sunrise over splendid fairy-tail valleys in a hot air balloon.

Overnight: EL-Puente Cave Hotel
Meals included: Breakfast;Lunch;Dinner
Day 14 Cappadocia to Istanbul - Domestic Flight

After breakfast, spend the morning in Cappadocia. Depart for Cappadocia Airport in time for the domestic flight to Istanbul. Upon arrival in Istanbul, you will be transferred to your hotel. The rest of the day is yours to spend at leisure to explore this magnificent city.

Overnight: Pullman Hotel or similar
Meals included: Breakfast
Day 15 Istanbul - Australia

After breakfast, check out of your hotel. Please make your own way to the airport in correspondence with your international flight back to Australia.
You will be able to store your luggage at the hotel for the day if you have a later flight time.


Meals included: Breakfast;In-Flight
Day 16 Arrive in Australia

Please note that some guests may arrive +1 day.

Important Info

Booking information

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. The Passenger Information Form must be completed within 72 hours of purchase.
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
On purchasing this Travel Offer you are bound by the General Terms and Conditions, in addition to the specific terms and conditions outlined in this Important Information. 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead up to and immediately prior to travel, as well as any requirements post-travel upon their return. 
 
CANCELLATION POLICY
Covid-19 Booking Policy
• TripADeal Tour packages are non-refundable. If your Tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other package available via the TripADeal website. 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the property you are due to stay with.
Please note: all additional charges are payable direct to your Travel Consultant in AUD (unless otherwise stated).
Offer essentials

Travel offer is valid for travel on selected dates until 01 May 2023.
 
This travel offer is priced for per person based on a twin share. 
 
Single Traveller Supplement
For solo travellers, a mandatory single supplement of $600 applies. 
 
Departure Dates
2022
October: 19, 26,
November: 02, 09, ^16, ^23
 
2023
March: 01, 08, 15, ^22, ^29
April: ^01
May: 01 - Sold Out
Please note: See checkout for live dates and availability.
 
Surcharges
Please note
• dates/months with a ^  incur a flight  high season surcharge of $250 per person.
 
Departure Cities
Sydney, Melbourne, *Perth or *Brisbane 
 
Departure City Surcharges
Brisbane: $100 per person
Perth: $200 per person 
 
Flights


Full Service Airline(s) Used


Emirates, Etihad, Qatar Airways, Singapore Airlines, Turkish Airlines, Lufthansa, Swiss Airways, plus any codeshare partners (subject to availability).

Please note: One way flights can not be accommodated. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

 

Arrive early in Istanbul
$200 per person, subject to availability
Please note:
• This fee does not include extra nights accommodation, meals or airport transfers.
• No flight booking changes or cancellations permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
Black Out Dates
Before 15 October 2022.
20 November 2022 - 20 February 2023
20 March 2023 -30 April 2023
15 June 2023 - 31 July 2023.
15 September 2023 - 15 October 2023.
After 20 November 2023
 
Stay behind in Istanbul
$200 per person, subject to availability
Please note:
• This fee does not include extra nights accommodation, meals or airport transfers.
• No flight booking changes or cancellations permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
Black Out Dates
Before 15 October 2022.
20 November 2022 - 20 February 2023
20 March 2023 -30 April 2023
15 June 2023 - 31 July 2023.
15 September 2023 - 15 October 2023.
After 20 November 2023 
 
Stopover Packages
Not Available
 
Flight Class Upgrades
• Premium Economy Not Available
• Business Class (Aus - Istanbul / Istanbul - Aus): $6,999 per person
Please note
• All Premium Economy and Business Class upgrades are subject to availability (if we are not able to fulfil your business class request the upgrade cost will be refunded).
• On any upgrade purchase, short haul flights and domestic flight sectors are not guaranteed in a Premium or Business cabin; subject to aircraft configuration.
Accommodation


Accommodation Used


3-5 Star (self-rated)

Istanbul: Pullman Hotel or Similar 

Canakkale: Troia Tusan Hotel or Similar 

Kusadasi: Infinity By Yelken

Pamukkale: Pam Thermal Hotel

Cappadocia: EL-Puente Cave Hotel

Please note: Accommodation/rooms offered are based on a lead-in room type, and are subject to availability based on seasonality. Properties will be confirmed, no later than two weeks prior to travel.

 

Extra Nights
Not available at check-out. 
Please note: If you are interested in booking additional nights accommodation pre or post tour, please wait until you receive your travel documentation approximately 6 weeks prior to departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel please be aware that you may be required to change rooms at the start/end of your tour. 
 
Maximum Room Capacity
2  people(subject to availability).
 
Child Policy
• No child discounts. Full price applies for all children travelling with their parents.
• Valid for Children 12 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors allowed.
 
Triple Share
Not Available
 
Bedding Configuration
Double or Twin (subject to availability).
 
Adjoining / Interconnecting Rooms
Subject to availability and at the hotels discretion. Please enquire on booking if you require this option.
General tour information

Minimum group size 20, maximum group size 28 per vehicle.
 
Optional Tours / Activities
Day 3: Dinner Cruise On The Bosphorus - $100 per person
Day 11: Tandem Paragliding - $130 per person
Day 13: Hot Air Balloon Ride - $425 per person
Please note:
• The optional tours listed above must be purchased on checkout or over the phone prior to submitting your passenger information form (subject to availability)
• Some tours require minimum numbers to operate.
Exclusions

• Visa fees and requirements (A Visa is a strict requirement if travelling on an Australian passport)
• Meals/beverages not stated in the itinerary 
• Optional gratuities/tipping
• Optional activities/tours 
• Personal expenses
• Travel insurance (Mandatory)
Please note: A comprehensive travel Insurance policy must be organised BEFORE all details can be finalised.
Other important information

TOUR GUIDE VS. TOUR LEADER
Tour Guide: 
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on history, art, architecture and culture of the city/village/attraction in which he or she is guiding the tour. The guide meets the group at the required place and leaves the group at the end of the tour, they do not travel with the group. 
 
Tour Leader: 
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides in each stop. A tour leader may provide general guidance around a city or village, and offer information on the place visited on the bus, however, they are not required to have specific knowledge on art, architecture, or history. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and if caught doing so, can be fined. 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when particularly required to enhance the experience of the destination featured. 
 
CLIMATE & AVERAGE TEMPERATURES
Istanbul
Temperatures (Approx)
March - April have highs of 20°C and lows of 5°C
May-October have highs of 30°C and lows of 13°C
November has highs of 17°C and lows of 8°C
 
Cappadocia
Cappadocia has a continental climate characterised by dry summers and sometimes snowy winters. Rainfall is sparse and the region is largely semi-arid to arid. There is a sharp difference in the temperature between day and night and it is not uncommon to have cold nights interspersed with hot days.
 
Kusadasi
There are two main seasons in Kusadasi: the cold season and the hot season, which basically correlate with winter and summer in other parts of Europe. The shoulder seasons, autumn and spring, experience weather patterns that are a mix of both the cold and warm seasons.
 
FLIGHTS
Seat Selection & Frequent Flyer Points:
At TripADeal we do not arrange seat selection. It is important to highlight that some Airlines do not allow pre-selected seats. We strongly suggest you contact the Airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the Airline once you have your flight information.
 
Passport Validity:
Customers are required to provide valid passport details either at the time of purchase or no later than 45 days prior to the departure date. Failure to do so may result in cancellation of the booking. In this instance, customers will be responsible for any costs and fees incurred.
 
COACH TOUR
Meals:
33 meals are included in the tour, for all other meals; lunches and dinners the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify TripADeal of any dietary requests/requirements. 
Please note: We will do our best to meet your requests/requirements, however, cannot guarantee that we will always be able to.
 
Luggage:
You will be responsible for all your personal belongings whilst on the tour. With regards to luggage, you must carry your own luggage from the coach to the hotel room and back to the coach. The driver will assist with the uploading and off-loading of the luggage from the coach.
 
OTHER
Fitness Level Required / Mobility:
Our vehicles are not equipped with wheelchair access, so, unfortunately, our tours are currently not suitable for wheelchair users and those less mobile. 
Please note: A general level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel.
 
Gratuities / Tipping:
Land
Gratuities (tips) are not included in the tour price for services of the tour leader (when available) and driver throughout the tour. The recommended tip is €5 per person per day. This covers the guide/leader and the driver and will be collected whilst on tour. 
Tipping for all services provided on tour is always a matter of personal discretion, however, please be aware that tipping is considered by many locals to be a part of their normal remuneration and they may approach you for payment and there is no need to be intimidated by the request.
 
Sightseeing:
Please note: In the event entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary where possible, will be adjusted or similar activity will be offered in its place (subject to availability).
 
Shopping: 
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all of your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions in regards to shopping for further information.
Visas

A tourist visa is a strict requirement if travelling on an Australian Passport. You will be able to start your eVisa application process once you receive your final travel documentation 6 weeks prior to departure.
Important
Visa rules may have changed since COVID-19. Check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: Passengers who are not Australian citizens must check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required. It is also important to note, some areas of employment such as journalism, government authorities and charity organisations may have additional restrictions in applying for Visas. This may in turn affect the type of application required.
Schedule of fees


Voluntary Changes


This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100.00 per booking + any additional charges applied by the airline/cruise company/accommodation/other travel providers.

 

Name Changes Due To Passenger Error
• If the incorrect name has been advised to TripADeal, charges of $100.00 per booking + any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the Travel Offer you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Travel Offer due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. TripADeal has committed to these costs as your Agent and will endeavour to recover all funds committed and/or paid for your Travel Offer, but this may not be possible in all circumstances. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event, TripADeal is unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee. This fee is not revenue-raising and is paid to or withheld by our suppliers when recovering payments.
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