2 for 1 Sydney to Singapore Cruise

• One-way international full-service flight (economy class) from Singapore to Australia, arrival city surcharges may apply

• 13-night Royal Caribbean cruise aboard 'Ovation of the Seas'
• Cruise gratuities included

• 2 nights in a 4-star hotel in Singapore

• Enjoy 38 meals, including all meals whilst cruising

• Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight back home with a stopover at a fantastic location. (See checkout for details)
• Cabin Upgrades: Cabin upgrades are available. (See checkout for details)
• Flight Upgrades: Upgrade to Business Class. (See checkout for details)
• Preferred Airline: Fly with a preferred airline. (See checkout for details)

Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

Depart at 16:00

Make your own way to Sydney to begin your 13-night Sydney to Singapore voyage. Once onboard, make your way up on deck, grab a drink and join the sail away party to celebrate the start of your journey to SIngapore aboard the magnificent 'Ovation of the Seas' ship.

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Dinner

Take your time today to get familiarised with the multitude of entertainment options available on the incredible ‘Ovation of the Seas’ ship. Check out the Royal Esplanade with a wonderful selection of restaurants, cafés and bars. Take a dip in the various pools and spas or simply grab a cocktail and soak up the sun as you cruise through the Pacific.

Onboard you can slip away to the adults-only Solarium retreat to sit in soothing whirlpools, ride on the North Star for brilliant 360º views 300 feet above sea level, or grab your board and surf the 12-metre long FlowRider surf simulator. Spend an afternoon at the Seaplex, the largest indoor activity space at sea, or prepare to be enchanted with incredible live entertainment and performances that will leave you in awe.

You can indulge in American steakhouse classics at Chops Grille, fresh hand-rolled sushi at Izumi Japanese and Tuscan favourites at Jamie’s Italian by Jamie Oliver before capping off your meal with a robot-crafted cocktail from the Bionic Bar.

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea exploring everything Royal Caribbean ‘Ovation of the Seas’ has to offer. 

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

Tendered: 10:00 - Overnight

Situated in tropical north Queensland, Cairns is the gateway to the Great Barrier Reef and Daintree Rainforest. These two UNESCO World Heritage Sites are why Cairns is the fourth most popular destination for international tourists in Australia. Enjoy the city's year-round tropical summer weather as you relax beside the man-made lagoon on the Esplanade. 

Your ship anchors in Cairns overnight so you can explore more of this tropical destination.

Please note access to this port is by tender boats. Boarding and disembarking tender boats may involve steps and uneven surfaces. While cruise lines strive to provide ease of access, accessibility options can vary at different tender ports. Passengers with mobility concerns are encouraged to inquire about specific arrangements and consider their individual needs when participating in tendering activities.

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

Tendered: Overnight - 17:00

Situated in tropical north Queensland, Cairns is the gateway to the Great Barrier Reef and Daintree Rainforest. These two UNESCO World Heritage Sites are why Cairns is the fourth most popular destination for international tourists in Australia. Enjoy the city's year-round tropical summer weather as you relax beside the man-made lagoon on the Esplanade. 

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea exploring everything Royal Caribbean ‘Ovation of the Seas’ has to offer. 

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea exploring everything Royal Caribbean ‘Ovation of the Seas’ has to offer. 

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

Docked: 09:00 - 19:00

The capital city of Australia's Northern Territory, Darwin delivers more than enough rugged natural beauty to earn its namesake: none other than renowned naturalist Charles Darwin. This port city on Australia's Top End — the lushly forested northern tip of the province — is known for its year-round tropical climate. After you take in the ocean views at Cullen Bay Marina, cool down inside the Museum and Art Gallery of the Northern Territory. Here, you'll find collections on Cyclone Tracy, Darwin's World War II history and indigenous and Australian art. 

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea exploring everything Royal Caribbean ‘Ovation of the Seas’ has to offer. 

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea exploring everything Royal Caribbean ‘Ovation of the Seas’ has to offer. 

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

Docked 07:00 - 18:00

When you arrive at Benoa, it's like hitting the Bali jackpot: You get all the beauty of this exotic location in a quiet, uncrowded setting where you can really soak it all in. Cruise to Bali and head to the beaches at Nusa Dua, with their golden sands and rocky cliff sides, or head out on a kayak in the calm waves of Tanjung Benoa. Explore the Coa Eng Bio Chinese temple, a Buddhist holy site where you can see a dragon boat sculpture and the intricately decorated pagoda. Get to know the aquatic wildlife at the Bali Turtle Conservatory, or paddle through the lush greenery of the quiet, secluded Mangrove Forest.

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea exploring everything Royal Caribbean ‘Ovation of the Seas’ has to offer.

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

Enjoy a day at sea exploring everything Royal Caribbean ‘Ovation of the Seas’ has to offer.

Overnight: Royal Caribbean ‘Ovation of the Seas’

Meals included: Breakfast; Lunch; Dinner

Your ship arrives in Singapore this morning. 

Enjoy your final breakfast onboard before disembarkation. Once you’re off the ship, please make your own way to your hotel in Singapore and enjoy the rest of your day at leisure.

Overnight: V Hotel Lavender (or similar), Singapore

Meals included: Breakfast

Today is yours to enjoy at leisure.

In the heart of the city, you will find Marina Bay where you'll be greeted by the iconic Merlion statue and enjoy breathtaking views of the skyline. Don't miss the mesmerising Gardens By The Bay with its dazzling Supertree Grove, as well as the otherworldly Cloud Forest and Flower Dome. Take time to explore the diverse neighbourhoods from the historic streets of Chinatown and Little India to the bustling shopping paradise of Orchard Road. Indulge in mouthwatering local cuisine at hawker centres and Michelin-starred restaurants where you can savour dishes like Hainanese chicken rice and laksa. Embrace the city's cultural richness through visits to the National Museum, Asian Civilisations Museum and the stunning Sri Mariamman Temple. Singapore will leave you enchanted whether you're a shopaholic, foodie, culture enthusiast or nature lover.

Overnight: V Hotel Lavender (or similar), Singapore

Meals included: None

Today, at the appropriate time, make your own way to the airport in preparation for your return flight to Australia (or New Zealand).

Meals included: In-Flight

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase.
 
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.
 
CANCELLATION POLICY
Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.
 
We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.
 
Please note: All additional charges are payable in AUD (unless otherwise stated). 

This travel offer is valid for travel on selected dates on the 3rd April 2025.
 
This travel offer is priced for 2 people based on a twin share. 
 
Single Traveller Supplement
No discount applies for solo travellers.
Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability.
 
Departure Dates
2025:
April: 3
Please note: See checkout for live dates and availability.
 
Surcharges
Not applicable

Flight Home Cities
Sydney, Melbourne, *Brisbane, *Adelaide, Perth, *Auckland
 
Flight Home City Surcharges
Adelaide and Brisbane: $100 per person
Auckland: $350 per person
 
International Full-Service Airline(s) Used
• Cabin Class: Economy Class
• Airlines: Qantas, Singapore Airlines, Malaysia Airlines, Virgin Australia, Thai Airways, China Airlines, Air New Zealand and partner airlines (subject to availability).
Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 
 
Missed Flights
If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you miss your flight for whatever reason, please contact us as soon as possible to make arrangements.
 
Preferred Airline surcharge
Cabin Class: Economy Class
• Qantas: $370 per person
• Singapore Airlines: $420 per person
 
Please note: 
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
• Preferred airline refers to the marketing carrier and could include codeshare partners.
 
Stay Behind Options
Singapore - $300 per person
High season dates range up to $700 per person, subject to availability 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to stay behind via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind can be purchased for up to $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
- 18th March 2025 - 30th April 2025
- 1st June 2025 - 14th August 2025
 
Post-tour Stopover Packages
* Kuala Lumpur, Malaysia
Twin share: $900 per person/one way
Solo Traveller: $1200 one way
Includes:
• 2 nights in 4-star accommodation
• Daily breakfast
• Return airport transfers 
Please note: 
• When a pre-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• When selecting an Arrive Early in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.
• Stopover packages are subject to availability.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.
 
Flight Class Upgrades
(only available for purchases over the phone)
Business Class: For pricing, please refer to the payment cart at checkout.
Please note:
• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed

Royal Caribbean - Quantum Class Ships - ‘Ovation of the Seas’
With newly designed staterooms, game-changing technology, groundbreaking event venues and the best dining ever, Ovation of the Seas delivers non-stop excitement and luxury with every voyage. Enjoy up to eight complimentary dining options and up to eight specialty dining restaurants. 
 
Onboard Experience
Onboard experiences on Royal Caribbean Quantum Class Ships are second to none.
Feeling adventurous? Try the first-ever skydiving simulator at sea, RipCord by iFLY. Experience breathtaking 360-degree views from the North Star, or relax in style at the Vitality Spa. And when it’s time to get down to business, a variety of meeting spaces and event venues can be configured to suit your group perfectly, plus our cutting-edge onboard technology ensures you’ll be connected 24/7. With VOOM Internet – the fastest internet connection at sea – you can think of Ovation of the Seas as your office-away-from-the-office (internet packages are not included, they can be purchased directly with the cruise line).
 
On Deck
• Flowrider surf simulator: Grab a board and hang ten on this 40-foot-long surf simulator
• Rock climbing wall: Reach the top and enjoy unparalleled views 30 feet above deck
• SeaPlex: The largest indoor active space at sea with bumper cars, roller skating, basketball court, circus school and more
• Ripcord by iFly: Feel the freedom of freefall in this onboard skydiving experience
• Vitality at Sea Fitness Centre: State of the art, fully loaded with the latest weight systems and cardio equipment
• North Star: Take adventure to new heights within the jewel-shaped capsule that gently ascends 300 feet above sea level, with breathtaking 360° views of the sea and cruise destinations
• Royal Escape Room: Put your smarts to the test to find hidden clues, solve riddles and unravel mysteries of the Royal Society of Puzzles
• Laser tag: Gear up to claim a mythical ice city and its sustaining inner light during a glow in the dark laser tag face off.
 
Rejuvenation
• Vitality at Sea Spa: A luxurious lineup of signature treatments, massages, salon and medispa services to make you glow
• Solarium Pool: An adults-only glass-canopied retreat with whirlpools
• Indoor pool: Features a retractable roof plus an outdoor pool with a 220-foot movie screen
• Shopping: World-class options, from your favourite designer brands to art, jewellery and electronics.
 
Evening Entertainment
• Royal Theatre: Watch an original Royal Caribbean International production
• Two70: An expansive ocean view transforms before your eyes thanks to seamless video projection, robotics and human artistry
• Music Hall: Featuring live bands, dancing, signature parties and 60s-inspired decor with shows, billiard tables and two bars
• Royal Esplanade: A multi-level social hub featuring vibrant parades and dance parties
• Nightlife: Bars, lounges and nightclubs that never have a cover
• Bionic Bar: Mixology meets technology, where the truly first robotic bar in the world delivers innovation and delight on every level
• Casino Royale: Lady luck awaits at slots, tables and tournaments 
 
Cabins/Staterooms:
Interior Stateroom w/ Virtual Balcony:
After an action-packed schedule of meetings, activities, and exploring the world, you need to relax.
At the end of a busy day, retreat to your Interior Stateroom and unwind in comfort!
These well-appointed staterooms offer everything you need for a comfortable voyage. 
Please note: Cabins are subject to availability; some may have restricted views.
Room Size: 15.42m²
Includes: 

• Two twin beds that convert to a Royal King bed
• Real-time ocean views and destinations via a high-definition screen
• Bathroom
• Dresser
• Sitting area with sofa

 
Ocean View Stateroom:
As your RCI cruise sails to some of the world’s most stunning destinations, you don’t want to miss a single moment. In an Ocean View Stateroom, you’ll be treated to a beautiful new view every day!
Spend the day exploring the world, then retreat to your comfortable, well-appointed stateroom and don’t miss a thing.
Room Size: 16.91m²
Includes: 

• Two twin beds that convert to a Royal King bed
• Ocean view
• Bathroom
• Dresser
• Sitting area with sofa

 
Balcony Stateroom:
Imagine waking up every morning and opening your balcony door to be greeted with views of a brand-new, breathtaking part of the world. Reserve a RCI Balcony Stateroom to enjoy spectacular vistas each and every day from the comfort and privacy of your own room. One of the best ways to explore the world is by sea – and a Balcony Stateroom is the perfect way to get a little bit closer to everything!
Room Size: 18.392 m^2
Includes: 

• Two twin beds that convert to a Royal King bed
• Balcony
• Ocean view (some staterooms have an obstructed view)
• Bathroom
• Dresser
• Sitting area with sofa

All cabins are subject to availability; some cabins may have restricted views.
 
Cruise Arrival and Departure times:
Please keep in mind that the provided cruise arrival and departure times are an approximate and will be finalised upon receipt of your cruise tickets.

Accommodation Used:
4 Star Properties (Self-Rated)
Singapore: V Hotel Lavender or similar
 
Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.
 
Extra Nights
Not available 
 
Maximum Room Capacity
2 people
 
Child Policy
• No child discounts. The full price applies to all children travelling with their parents.
• Valid for children 2 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.
 
Triple Share
Not available
 
Bedding Configuration
Twin / Double (subject to availability).

Optional Activities
Please note:
• Some shore excursions require minimum numbers to operate.
• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability)
• Shore excursions can also be booked whilst onboard (subject to availability).
• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.

• Visa fees and requirements 
• Domestic transfers and flights not stated in the deal offer
• Meals/beverages not stated in the deal offer
• Optional gratuities/tipping 
• Optional activities/tours 
• Personal expenses
• Travel insurance
• Mandatory city tax

CLIMATE & AVERAGE TEMPERATURES
Singapore:
In Singapore, the weather in April is typically warm and humid. The average high temperature in April ranges from 31°C during the day to 24°C at night. Humidity levels are relatively high, and occasional rain showers are common. It's advisable to wear light, breathable clothing and stay hydrated while exploring the city.
 
Bali, Indonesia:
April in Bali marks the end of the wet season, bringing warm and sunny weather to the island and a lower chance of rain. With daytime temperatures ranging from 22 to 31 °C and lower humidity levels, it offers a comfortable climate for visitors. Travellers can expect pleasant conditions, making it an ideal time to explore Bali's beautiful landscapes and cultural attractions.
 
Darwin:
April in Darwin, Australia, marks the end of the wet season, characterised by warm temperatures and a more comfortable atmosphere with humidity lowering. Daytime temperatures typically range between 24 to 31°C, creating pleasant conditions for exploration. 
 
Tropical North Queensland:
April in Tropical North Queensland marks the end of the wet season, offering warm temperatures and a more comfortable atmosphere with reduced humidity. Daytime temperatures typically span from 22 to 29°C, providing favourable conditions for exploration. 
 
FLIGHTS
Seat Selection & Frequent Flyer Points:
We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.
 
Passport Validity:
Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.
 
CRUISE
Embarkation / Disembarkation:
• Begins approximately 2 hours after docking.
• Due to security reasons, all guests must be on board 2 hours before sailing.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port.
Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.
 
Cruise Loyalty Discounts:
Please note: Travellers must contact the cruise line directly upon receiving their travel documents in order to request any membership benefits they may be entitled to.
 
Luggage:
You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.
 
OTHER
Mobility:
If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.
 
Fitness Level Required:
An Easy / Low level of fitness will be required. 
Easy / Low is described as Light walking on well-maintained surfaces, occasional climbing of stairs and ability to get on and off vehicles without assistance and stand for a minimum of 30 minutes in hot/humid conditions. A general level of fitness and mobility.
Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.
 
Gratuities / Tipping:
Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.
Cruise
Gratuities (tips) are included for the cruise staff's services throughout this tour's cruise component. If you have any questions regarding the gratuities on your cruise, please speak to the guest services staff onboard the ship.
 
Sightseeing:
Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).
 
Shopping:
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts.
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions regarding shopping for further information.

Indonesia
Australian passport holders can obtain a visa on arrival for entry to Indonesia.
 
Singapore
Australian passport holders do not require a visa for stays of less than 90 days in Singapore.
 
Important: 
• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.
• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: 
• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.
• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Voluntary Changes
This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Name Changes Due To Passenger Error
• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.