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Take a walk on the wild side on this 10-day tour.
Seek out lions at Welgevonden Game Reserve, Limpopo, South Africa
Search for elephants at Welgevonden Game Reserve, Limpopo, South Africa
Giraffes can be found at Sebatana Private Reserve, Limpopo, South Africa
Deluxe Suite at the Lion Lodge, Sebatana Private Game Lodge, Limpopo, South Africa
Antelopes can be found at Sebatana Private Game Reserve, Pimpopo, South Africa
Standard Bungalow, Lion Lodge, Sebatana Private Game Reserve, Limpopo, South Africa
Leopards can be found at Welgevonden Private Game Reserve, Limpopo, South Africa
Antelopes can be seen at Sebatana Private Game Reserve, Limpopo, South Africa
Find impalas at Sebatana Private Game Reserve, Impopo, South Africa
Zebras can be found at Sebatana Private Game Reserve, Limpopo, South Africa
Look for giraffes and elephants at Welgevonden Game Reserve, Limpopo, South Africa
Pool deck, Sebtana Private Game Reserve, Limpopo, South Africa
Lion Lodge, Sebatana Private Game Reserve, Limpopo, South Africa
Dining at Sebatana Lion Lodge, Sebatana Private Game Reserve, Limpopo, South Africa
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Ultimate South African Safari

Operated by TripADeal
Johannesburg, Pretoria, Vaalwater & more
Take a walk on the wild side in South Africa
Seek out lions, elephants, zebras, giraffes & more
Dates: 20 Nov - 11 Dec 2024
Earn & Use Qantas Points
Return international full-service flights on premium airlines
7 nights at 5 Star Sebatana Private Game Reserve
1-night accommodation in Johannesburg
Enjoy 22 meals including a champagne brunch
Overview

Overview

Get ready for a once-in-a-lifetime adventure on this 10-day South African safari staying at the 5-star Sebatana Lion Lodge. Set against a rugged backdrop of rolling grasslands and golden plains, this is your chance to witness wildebeest, zebras, giraffes and more at home in their natural habitat.

Enjoy your plush bungalow comforts with prime access to Sebatana Private Game Reserve. Experience up to four unforgettable safari drives in the reserve, plus one in Welgevonden Game Reserve; admire the wild landscape while enjoying a champagne brunch; and enjoy free time to relax at leisure. You'll also take in the highlights of Pretoria and delve into South Africa's history on a visit to the Apartheid Museum (subject to seasonality). This is the ultimate opportunity to see elephants, lions, leopards, rhinos and more, as well as a variety of native birds and plants. Be sure to pack a camera - you're going to need it!

With return international flights on premium airlines, luxury accommodation, gourmet dining, multiple safaris and more, this bucket-list experience is what dreams are made of.

Want more? Add extra days to your itinerary with Arrive Early and Stay Behind in Johannesburg, South Africa packages.

Tour Inclusions

HIGHLIGHTS
  • Experience a once-in-a-lifetime South African safari
  • Stay in a 5-star safari lodge perfectly situated for animal sightings
  • Experience the exclusivity of staying in a private reserve
  • Unwind on arrival with a welcome reception and cocktail
  • Take an orientation drive in an open 4x4 through picturesque scenery
  • Enjoy up to 4 game drives within the Sebatana Private Reserve
  • Experience 1 game drive within the Welgevonden Game Reserve
  • Search for lions, elephants, giraffes, leopards, zebras and more
  • Look for wildlife at Christina’s Wallow hide, overlooking a watering hole
  • Optional additional game drives in search of lions, elephants and buffalo at neighbouring reserves available at an extra cost
  • Learn about the local area on a guided trail walk and at a wildlife museum
  • Visit the lodge wine cellar and enjoy a wine tasting before dinner
  • Enjoy a day at leisure to enjoy the lodge's amazing facilities
  • Witness the magnificent landscape, while enjoying a champagne brunch
  • Enjoy a number of independent walking tracks around the lodge for you to explore
  • Sip champagne as the sun sets over the Waterberg Mountains
  • Discover the highlights of Pretoria on a sightseeing tour
FLIGHTS
  • Return international full-service flights (economy class), departure city surcharges may apply
ACCOMMODATION
  • 7 nights at 5-star Sebatana Lion Lodge in Sebatana Private Game Reserve
  • Sebatana: Standard Bungalows (30m2) or upgrade options available to the Deluxe Suite (45m2)
  • 1 Night in Johannesburg at Protea Hotel OR Tambo, Premier Hotel OR Tambo or Similar
DINING
  • Enjoy 22 meals including a champagne brunch in the wilderness
  • Indulge in delicious buffet meals at Sebatana Lion Lodge
TOUR ESSENTIALS
  • Qualified safari field rangers and trackers
  • English-speaking guides
  • Airport taxes and surcharges
TRANSPORT
  • Transportation by private A/C vehicles
  • Transportation by open air 4x4 vehicles (safari drives)
TRANSFERS
  • Return airport transfers
15-DAY WITH CAPE TOWN EXTENSION
All of the above, plus the following:

  • Return flight (economy class) from Johannesburg to Cape Town
  • 1 Additional Night in Johannesburg at Protea Hotel OR Tambo or Similar
  • 4 nights 4 star hotel accommodation
  • Enjoy 4 additional meals
  • Explore Cape Town on a half day guided city tour
  • See the sights on a full day Cape Peninsula Tour
  • Explore the beautiful Kirstenbosch Botanical Garden
  • Visit Cape Nature Reserve and Simon’s Town Penguin Colony
  • Relax with a day at leisure in Cape Town
UPGRADES AVAILABLE
  • Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
  • Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
  • Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location (see checkout for details)
  • Optional Tours: Optional experiences and tours are available to add to your itinerary (see checkout for details)
  • Flight Upgrades: Upgrade to Business Class (see checkout for details)
  • Premium Accommodation: Upgrade your accommodation package (see checkout for details)
Itinerary 1
Day 1 Australia (or New Zealand) - Johannesburg, South Africa

Today depart from Sydney, Melbourne, Brisbane, *Adelaide or *Auckland to Johannesburg, South Africa! Upon arrival in Johannesburg, make use of the complimentary airport shuttle and transfer to your nearby airport hotel for check-in.

COMPLIMENTARY SHUTTLE
Kindly be advised that the hotel offers a Complimentary Airport Shuttle which runs from 05:15AM - 23:00PM. The shuttle picks up at the airport every half past and on the hour (00H00 and 00H30) and departs from the hotel every quarter to and quarter past (00H15 and 00H45).

The shuttle can be collected at the airport at the Bus Terminal behind the InterContinental Hotel.

Please note:
• Some customers will arrive in Johannesburg early morning of Day 2. Affected customers will be picked up directly from the airport and taken to the Safari lodge.
• Due to flight scheduling and availability, some departures may occur on day 0. Affected customers must be at the airport the day before. Flight times will be indicated on your final documentation which you will receive prior to departure.
• Some customers may depart Day 0 and arrive Day 1.

Overnight: Protea Hotel OR Tambo or similar, Johannesburg

Meals included: In-Flight

Day 2 Johannesburg - Pretoria Sightseeing - 5-Star Sebatana Lion Lodge

This morning you will be transferred to the nearby city of Pretoria, where you will pick up some other guests, then enjoy a short city sightseeing tour. Afterwards, continue through the South African countryside to Sebatana Private Reserve and the 5-star Sebatana Lion Lodge (Approx. 4 hours) arriving just in time for lunch. Then get settled in the pristine surroundings of the safari lodge. In the early evening, your hosts at Sebatana Lion Lodge will serve a refreshing cocktail and afterwards there will be a briefing regarding your upcoming stay. You will be instructed on how to respectfully live in the bush and which precautions to be aware of. Following the manager’s reception and briefing, dinner will be served in the restaurant.

Overlooking the river, Sebatana Lion Lodge is perfectly situated for animal sightings, and the perfect base for all activities offered during your stay at Sebatana. Facilities include a restaurant, indoor and outdoor fireplaces, swimming pool, hot tub, sun deck, bar, souvenir shop, Wi-Fi, and a wildlife museum. All guests are accommodated in one of 14 individual bungalows. Each have an air-conditioned bedroom, en-suite bathroom, and luxurious interior design with a private balcony overlooking a river. Choose between a Standard Bungalow at Sebatana (30m2) or upgrade to the Luxury Bungalow Suites (45m2).

Please note: All additional purchases at Sebatana Lion Lodge will be charged in euros, and Sebatana Lodge does not accept cash payments. All additional purchases will be charged to your room and can be paid at the end of your stay by credit card only.

Overnight: Sebatana Lion Lodge, Sebatana Private Reserve

Meals included: Lunch; Dinner

Day 3 Wildlife Talk, Museum Visit & Game Drive

After breakfast, head out on a drive in an open-air Land Cruiser to a picturesque setting in the middle of the bush where the guides will give a wildlife talk in regards to which species of animals, birds and plants you will hopefully find throughout the upcoming week.

Sebatana Private Reserve is home to all sorts of wildlife such as giraffes, zebras, wildebeest, kudus, sable antelopes, warthogs, crocodiles, hyenas, leopards, baboons, wild dogs, blesbuck's, elands, impalas, ostrich and much more. Please note, although Sebatana is home to many amazing and diverse animals, elephants, buffalo and lions are not found in the reserve. Not to worry, though, as you will have the opportunity to look for these animals on your included game drive to Welgevonden Game Reserve tomorrow.

The guide will also explain the area’s history and what types of scenery to expect within the Sebatana Private Reserve. After the wildlife talk, head back to the lodge where you will visit the museum and wine cellar before having lunch. After lunch and some relaxation time, the guides will pick you up in one of the Land Cruisers for your first game drive that will take you to Christina’s Wallow, to have the least amount of impact on the wildlife, you will make some of the way by foot.

Christina’s Wallow is a hide where you will have a direct view of a watering hole that is used by many different species of animals, such as meerkats, giraffes, impalas, wildebeest, etc. Make sure to have your camera ready in the hope of some magical wildlife viewing. After about 45 minutes of observation from the hide, you will continue the safari before returning to the lodge.

Before dinner, the bar manager will invite guests for a happy hour in the bar where there will also be a free wine tasting of the wine recommended for the evening's dinner.

Overnight: Sebatana Lion Lodge, Sebatana Private Reserve

Meals included: Breakfast; Lunch; Dinner

Day 4 Welgevonden Game Reserve Safari Game Drive - Optional Evening Activity

Today is a chance to search for more wildlife in the beautiful African bush. You will be exploring one of the largest and most diverse private reserves in South Africa, Welgevonden Game Reserve, in open-top Toyota Land Cruisers with more than 40,000 hectares of wildlife and rich, beautiful surroundings (approx. 1 hour drive from Sebatana Lion Lodge).

This reserve is in one of the few UNESCO protected areas in the world and in itself an amazing experience with breathtaking landscapes. Here you will have the opportunity to find more than 50 different mammals including lions, elephants, leopard, rhinos, and Buffalo. You may also have the chance to encounter some of the more unique animals such as the Brown hyena, cheetah, wild dogs, aardwolf and more than 300 different kinds of birds.

As Welgevonden is a private reserve, there are extensive restrictions on how many guests can visit the area on a daily basis, ensuring clients an exclusive and intimate experience with nature and wildlife in perfect balance. It does not get more authentic than this. Return to the lodge in time for lunch and enjoy an afternoon/evening at leisure. Alternatively, you can take part in an optional Night Safari Game Drive (not included).

Optional Activity: Night Safari Game Drive - €75 per person
(Available for purchase on tour/prices subject to change)
At dusk, when the sun sets over the African bush, depart the lodge. A spectacular experience to witness how the bush changes and how a completely different animal kingdom emerges.

The night safari game drive takes place in open Land Cruisers, where the rangers use powerful spotlights. You must use all your senses, in particular your eyes and ears, as suddenly the spotlight will detect a pair of eyes reflected in the light. This is an intense experience and something you should not miss out on. During the safari, you will stop at “Flintstone Cave”, where the chef has prepared a lovely three-course dinner and beautiful tables have been set for you.

Overnight: Sebatana Lion Lodge, Sebatana Private Reserve

Meals included: Breakfast; Lunch; Dinner

Day 5 Guided Walk & Game Drive - Free evening - Optional activity

Following breakfast, head out for a guided walk on a nearby walking trail. After a couple of hours return to the lodge for a bit of relaxation and a well deserved lunch. In the mid-afternoon, you will head out on another amazing safari in the reserve where you will have another chance to try to find and observe your favourite animals. This evening will be free at leisure, alternatively, take part in the optional Tribal Evening & Dinner (not included)

Optional Activity: Tribal Evening & Dinner - €65 per person
(Available for purchase on tour/prices subject to change)
A private dinner gives you the opportunity to experience how the indigenous population once lived, and sometimes still do. The local culture and lifestyle are in many ways incredibly exciting, and you will be able to taste their unique food and beverages. You will also be introduced to some of their customs and traditions. The indigenous population often expresses themselves through song and dance.

Tonight, children and young adults come and entertain with dances and old traditions they proudly retain despite the colonial attempt to “change” them. The dancers who come to entertain you, are all part of a heritage foundation, which works to preserve the local traditions and culture.

Overnight: Sebatana Lion Lodge, Sebatana Private Reserve

Meals included: Breakfast; Lunch; Dinner

Day 6 Free Day - Optional Activity

Today is free at leisure, or alternatively, you can take part in a full day game drive to Pilanesberg National Park (not included). There are also a number of independent walking tracks around the lodge for you to explore and witness the wildlife, don't forget to take your camera! Before tonight's dinner, the guides will invite guests for a cocktail in the Rhino Bar and there will again be a free wine tasting of the wine recommended for this evening's dinner.

Optional Activity: Full Day Pilanesberg National Park Game Drive - €160 per person
(Available for purchase on tour/prices subject to change)
Pilanesberg National Park, the third-largest in South Africa, is a 3-hour drive from Sebatana Lion Lodge. Pilanesberg covers an area of approx. 55,000 hectares. Upon arrival in the park, board the open safari vehicles and drive through the massive area while your guide shares their knowledge of the various wildlife.

Pilanesberg National Park is a beautiful area that is situated in a volcanic landscape, its impressive mountain formations and open plains are home to a wide range of antelopes and one of the world’s largest populations of the endangered white rhino. Pilanesberg offers – lion, elephant, buffalo, rhinoceros and leopard – in addition to giraffes, hippopotami, cheetahs, 300 species of birds and so much more.

Overnight: Sebatana Lion Lodge, Sebatana Private Reserve

Meals included: Breakfast; Lunch; Dinner

Day 7 Game Drive & Champagne Brunch

This morning, immediately following sunrise, leave the lodge and begin your safari. The best chance at spotting wildlife up close is during the early morning hours. The antelopes move through large areas to find the best browsing, but also to find the best protection against leopards, hyenas, caracals and other predators. Drive around in an open Land Cruiser, which ensures the best possible view and photo opportunities.

Later in the morning, when hunger arises, end your safari at Kudu Rock. Here there will be a wonderful, traditional and lavish African Champagne Brunch, which you may eat whilst you enjoy the magnificent view of the African bush. Afterwards, return to the lodge, where you will have the opportunity to relax and reflect on the many impressions garnered throughout the morning and previous days.

The afternoon offers a possibility to take independant walking tracks following suggested route itineraries on the reserve without a guide. Follow the tracks and explore the reserve at leisure, spotting the wildlife along the way. Before dinner, the bar manager will once again be ready for a happy hour in the bar and offer a free wine tasting of the wine recommended for this evening's dinner.

Overnight: Sebatana Lion Lodge, Sebatana Private Reserve

Meals included: Breakfast; Lunch; Dinner

Day 8 Free Morning - Optional Activity - Evening Game Drive with Sunset Rock

This morning is free at leisure; alternatively, you can take part in a Half Day Safari Game Drive (not included). In the mid-afternoon, you will enjoy another amazing safari which will end at Sunset Rock. This is where you will enjoy a glass of chilled champagne, while the sun slowly sets over the Waterberg Mountains in a cascade of red and orange colours. Right here in the middle of the grandiose African landscape, at a time of unending beauty, you will feel as if no time is passing – and wish it never would. This is truly the epitome of overwhelming happiness, the African way. Following sunset, return to the lodge where the chefs are ready with yet another feast.

Optional Activity: Half Day Welgevonden Game Reserve Safari Game Drive - €135 per person
(Available for purchase on tour/prices subject to change)
Enjoy another half-day safari game drive in Welgevonden Game Reserve in open-top Toyota Landcruisers, allowing for further opportunities to find Africa’s most attractive species such as the elephant, lion and buffalo in their natural element.

Overnight: Sebatana Lion Lodge, Sebatana Private Reserve

Meals included: Breakfast; Lunch; Dinner

Day 9 Apartheid Museum - Johannesburg - Depart For Australia

Following an early breakfast, you will depart for Johannesburg. Upon arrival, you will visit the Apartheid Museum, which was inaugurated as the first of its kind in 2001. The museum gives you an emotional insight into how the indigenous South African population, from 1948 until the final abolition of apartheid in 1994, lived an unimaginable existence.

Continue onto Johannesburg, where while driving through the city, you cannot help but feel the pulse of what characterises South Africa’s largest metropolis. An economic and industrial focal point, where little over 120 years ago there was nothing but untouched savannah. Today it’s the predominant economic centre of South Africa. A lunch of sandwiches and snacks will be provided during today's tour. In the afternoon, you will arrive at Johannesburg Airport for your return flight back to Australia.

Please note:
• Some of the activities on Day 9 are subject to seasonality, if any of the excursions are affected on your departure suitable alternatives will be offered on the day.
• Due to flight scheduling and availability, some departures may occur on day 10 and arrive into Australia on Day 11. Affected customers will be provided a night at a Johannesburg airport hotel on Day 9. Flight times will be indicated on your final documentation which you will receive prior to departure.

Meals included: Breakfast; Lunch; In-Flight

Day 10 Arrive in Australia (or New Zealand)

Please note: Some customers may arrive +1 day.

Itinerary 2
Extension Package
Day 1 Australia - Johannesburg, South Africa

Today depart from Sydney, Melbourne, Brisbane, *Adelaide or *Auckland to Johannesburg, South Africa! Upon arrival in Johannesburg, make use of the complimentary airport shuttle and transfer to your nearby airport hotel for check-in.

COMPLIMENTARY SHUTTLE
Kindly be advised that the hotel offers a Complimentary Airport Shuttle which runs from 05:15 - 23:00. The shuttle picks up at the airport every half past and on the hour (00H00 and 00H30) and departs from the hotel every quarter to and quarter past (00H15 and 00H45).

The shuttle can be collected at the airport at the Bus Terminal behind the InterContinental Hotel.

Please note:
• Some customers will arrive in Johannesburg early morning of Day 2. Affected customers will be picked up directly from the airport and taken to the Safari lodge.
• Due to flight scheduling and availability, some departures may occur on day 0. Affected customers must be at the airport the day before. Flight times will be indicated on your final documentation which you will receive prior to departure.
• Some customers may depart Day 0 and arrive Day 1.

Overnight: Protea Hotel OR Tambo or similar, Johannesburg

Meals included: In-Flight

Day 2 Johannesburg - Pretoria Sightseeing - 5-Star Sebatana Lion Lodge

This morning you will be transferred to the nearby city of Pretoria, where you will pick up some other guests, then enjoy a short city sightseeing tour. Afterwards, continue through the South African countryside to Sebatana Private Reserve and the 5-star Sebatana Lion Lodge (approx. 4 hours) arriving just in time for lunch. Then get settled in the pristine surroundings of the safari lodge. In the early evening, your hosts at Sebatana Lion Lodge will serve a refreshing cocktail and afterwards there will be a briefing regarding your upcoming stay. You will be instructed on how to respectfully live in the bush and which precautions to be aware of. Following the manager’s reception and briefing, dinner will be served in the restaurant.

Overlooking the river, Sebatana Lion Lodge is perfectly situated for animal sightings, and the perfect base for all activities offered during your stay at Sebatana. Facilities include a restaurant, indoor and outdoor fireplaces, swimming pool, hot tub, sun deck, bar, souvenir shop, Wi-Fi, and a wildlife museum. All guests are accommodated in one of 14 individual bungalows. Each have an air-conditioned bedroom, en-suite bathroom, and luxurious interior design with a private balcony overlooking a river. Choose between a Standard Bungalow at Sebatana (30m2) or upgrade to the Luxury Bungalow Suites (45m2).

Please note: All additional purchases at Sebatana Lion Lodge will be charged in euros, and Sebatana Lodge does not accept cash payments. All additional purchases will be charged to your room and can be paid at the end of your stay by credit card only.

Overnight: Sebatana Lion Lodge, Sebatana Private Reserve

Meals included: Lunch; Dinner

Day 3 Wildlife Talk, Museum Visit & Game Drive

After breakfast, head out on a drive in an open-air Land Cruiser to a picturesque setting in the middle of the bush where the guides will give a wildlife talk in regards to which species of animals, birds and plants you will hopefully find throughout the upcoming week.

Sebatana Private Reserve is home to all sorts of wildlife such as giraffes, zebras, wildebeest, kudus, sable antelopes, warthogs, crocodiles, hyenas, leopards, baboons, wild dogs, blesbuck's, elands, impalas, ostrich and much more. Please note, although Sebatana is home to many amazing and diverse animals, elephants, buffalo and lions are not found in the reserve. Not to worry, though, as you will have the opportunity to look for these animals on your included game drive to Welgevonden Game Reserve tomorrow.

The guide will also explain the area’s history and what types of scenery to expect within the Sebatana Private Reserve. After the wildlife talk, head back to the lodge where you will visit the museum and wine cellar before having lunch. After lunch and some relaxation time, the guides will pick you up in one of the Land Cruisers for your first game drive that will take you to Christina’s Wallow, to have the least amount of impact on the wildlife, you will make some of the way by foot.

Christina’s Wallow is a hide where you will have a direct view of a watering hole that is used by many different species of animals, such as meerkats, giraffes, impalas, wildebeest, etc. Make sure to have your camera ready in the hope of some magical wildlife viewing. After about 45 minutes of observation from the hide, you will continue the safari before returning to the lodge.

Before dinner, the bar manager will invite guests for a happy hour in the bar where there will also be a free wine tasting of the wine recommended for the evening's dinner.

Overnight: Sebatana Lion Lodge, Sebatana Private Reserve

Meals included: Breakfast; Lunch; Dinner

Day 4 Welgevonden Game Reserve Safari Game Drive - Optional Evening Activity

Today is a chance to search for more wildlife in the beautiful African bush. You will be exploring one of the largest and most diverse private reserves in South Africa, Welgevonden Game Reserve, in open-top Toyota Land Cruisers with more than 40,000 hectares of wildlife and rich, beautiful surroundings (approx. 1 hour drive from Sebatana Lion Lodge).

This reserve is in one of the few UNESCO protected areas in the world and in itself an amazing experience with breathtaking landscapes. Here you will have the opportunity to find more than 50 different mammals including lions, elephants, leopard, rhinos, and Buffalo. You may also have the chance to encounter some of the more unique animals such as the Brown hyena, cheetah, wild dogs, aardwolf and more than 300 different kinds of birds.

As Welgevonden is a private reserve, there are extensive restrictions on how many guests can visit the area on a daily basis, ensuring clients an exclusive and intimate experience with nature and wildlife in perfect balance. It does not get more authentic than this. Return to the lodge in time for lunch and enjoy an afternoon/evening at leisure. Alternatively, you can take part in an optional Night Safari Game Drive (not included).

Optional Activity: Night Safari Game Drive - €75 per person
(Available for purchase on tour/prices subject to change)
At dusk, when the sun sets over the African bush, depart the lodge. A spectacular experience to witness how the bush changes and how a completely different animal kingdom emerges.

The night safari game drive takes place in open Land Cruisers, where the rangers use powerful spotlights. You must use all your senses, in particular your eyes and ears, as suddenly the spotlight will detect a pair of eyes reflected in the light. This is an intense experience and something you should not miss out on. During the safari, you will stop at “Flintstone Cave”, where the chef has prepared a lovely three-course dinner and beautiful tables have been set for you.

Overnight: Sebatana Lion Lodge, Sebatana Private Reserve

Meals included: Breakfast; Lunch; Dinner

Day 5 Guided Walk & Game Drive - Free evening - Optional activity

Following breakfast, head out for a guided walk on a nearby walking trail. After a couple of hours return to the lodge for a bit of relaxation and a well deserved lunch. In the mid-afternoon, you will head out on another amazing safari in the reserve where you will have another chance to try to find and observe your favourite animals. This evening will be free at leisure, alternatively, take part in the optional Tribal Evening & Dinner (not included)

Optional Activity: Tribal Evening & Dinner - €65 per person
(Available for purchase on tour/prices subject to change)
A private dinner gives you the opportunity to experience how the indigenous population once lived, and sometimes still do. The local culture and lifestyle are in many ways incredibly exciting, and you will be able to taste their unique food and beverages. You will also be introduced to some of their customs and traditions. The indigenous population often expresses themselves through song and dance.

Tonight, children and young adults come and entertain with dances and old traditions they proudly retain despite the colonial attempt to “change” them. The dancers who come to entertain you, are all part of a heritage foundation, which works to preserve the local traditions and culture.

Overnight: Sebatana Lion Lodge, Sebatana Private Reserve

Meals included: Breakfast; Lunch; Dinner

Day 6 Free Day - Optional Activity

Today is free at leisure, or alternatively, you can take part in a full day game drive to Pilanesberg National Park (not included). There are also a number of independent walking tracks around the lodge for you to explore and witness the wildlife, don't forget to take your camera! Before tonight's dinner, the guides will invite guests for a cocktail in the Rhino Bar and there will again be a free wine tasting of the wine recommended for this evening's dinner.

Optional Activity: Full Day Pilanesberg National Park Game Drive - €160 per person
(Available for purchase on tour/prices subject to change)
Pilanesberg National Park, the third-largest in South Africa, is a 3-hour drive from Sebatana Lion Lodge. Pilanesberg covers an area of approx. 55,000 hectares. Upon arrival in the park, board the open safari vehicles and drive through the massive area while your guide shares their knowledge of the various wildlife.

Pilanesberg National Park is a beautiful area that is situated in a volcanic landscape, its impressive mountain formations and open plains are home to a wide range of antelopes and one of the world’s largest populations of the endangered white rhino. Pilanesberg offers – lion, elephant, buffalo, rhinoceros and leopard – in addition to giraffes, hippopotami, cheetahs, 300 species of birds and so much more.

Overnight: Sebatana Lion Lodge, Sebatana Private Reserve

Meals included: Breakfast; Lunch; Dinner

Day 7 Game Drive & Champagne Brunch

This morning, immediately following sunrise, leave the lodge and begin your safari. The best chance at spotting wildlife up close is during the early morning hours. The antelopes move through large areas to find the best browsing, but also to find the best protection against leopards, hyenas, caracals and other predators. Drive around in an open Land Cruiser, which ensures the best possible view and photo opportunities.

Later in the morning, when hunger arises, end your safari at Kudu Rock. Here there will be a wonderful, traditional and lavish African Champagne Brunch, which you may eat whilst you enjoy the magnificent view of the African bush. Afterwards, return to the lodge, where you will have the opportunity to relax and reflect on the many impressions garnered throughout the morning and previous days.

The afternoon offers a possibility to take independant walking tracks following suggested route itineraries on the reserve without a guide. Follow the tracks and explore the reserve at leisure, spotting the wildlife along the way. Before dinner, the bar manager will once again be ready for a happy hour in the bar and offer a free wine tasting of the wine recommended for this evening's dinner.

Overnight: Sebatana Lion Lodge, Sebatana Private Reserve

Meals included: Breakfast; Lunch; Dinner

Day 8 Free Morning - Optional Activity - Evening Game Drive with Sunset Rock

This morning is free at leisure; alternatively, you can take part in a Half Day Safari Game Drive (not included). In the mid-afternoon, you will enjoy another amazing safari which will end at Sunset Rock. This is where you will enjoy a glass of chilled champagne, while the sun slowly sets over the Waterberg Mountains in a cascade of red and orange colours. Right here in the middle of the grandiose African landscape, at a time of unending beauty, you will feel as if no time is passing – and wish it never would. This is truly the epitome of overwhelming happiness, the African way. Following sunset, return to the lodge where the chefs are ready with yet another feast.

Optional Activity: Half Day Welgevonden Game Reserve Safari Game Drive - €135 per person
(Available for purchase on tour/prices subject to change)
Enjoy another half-day safari game drive in Welgevonden Game Reserve in open-top Toyota Landcruisers, allowing for further opportunities to find Africa’s most attractive species such as the elephant, lion and buffalo in their natural element.

Overnight: Sebatana Lion Lodge, Sebatana Private Reserve

Meals included: Breakfast; Lunch; Dinner

Day 9 Apartheid Museum - Johannesburg - Depart for Cape Town

Following an early breakfast, you will depart for Johannesburg. Upon arrival, you will visit the Apartheid Museum, which was inaugurated as the first of its kind in 2001. The museum gives you an emotional insight into how the indigenous South African population, from 1948 until the final abolition of apartheid in 1994, lived an unimaginable existence.

Continue onto Johannesburg, where while driving through the city, you cannot help but feel the pulse of what characterises South Africa’s largest metropolis. An economic and industrial focal point, where little over 120 years ago there was nothing but untouched savannah. Today it’s the predominant economic centre of South Africa. A lunch of sandwiches and snacks will be provided during today's tour.

Later this afternoon, you will arrive at Johannesburg Airport where you will catch a flight onwards to the iconic and remarkably beautiful city of Cape Town. Upon arrival, you will be met and transferred to the hotel.
Please note: some of the activities on Day 9 are subject to seasonality, if any of the excursions are affected on your departure suitable alternatives will be offered on the day.

Overnight: Cape Milner Hotel or similar, Cape Town

Meals included: Breakfast; Lunch

Day 10 Half Day Cape Town City Tour

After breakfast, enjoy a half-day Cape Town city tour. Including all the 'must-sees' of any Cape Town day tour, this introduction is a geographical and cultural extravaganza, showing you Cape Town from its historical beginnings to the dazzling modern shopping malls of the Victoria & Alfred Waterfront. End the tour by taking an optional ride on the cable car up Table Mountain (the ticket is not included as it is weather dependent). The return ticket is approx. $30 AUD per person.

Overnight: Cape Milner Hotel or similar, Cape Town

Meals included: Breakfast

Day 11 Full Day Peninsula Tour

This awe-inspiring tour to the towering headland known as Cape Point encompasses magnificent beaches, breathtaking views, and picturesque coastal villages. The Cape Peninsula is one of the world's most scenic areas and stretches from the city centre all the way to Cape Point. In Simon's Town you will stop for the chance to see penguins and to have lunch (not included). On the way back you will also visit the beautiful Kirstenbosch National Botanical Garden. Note: The drive via Chapman's Peak is subject to the road being open. Ou Kaapse Weg (mountain pass in Cape Town) will be used as an alternative route when necessary.

Overnight: Cape Milner Hotel or similar, Cape Town

Meals included: Breakfast

Day 12 Cape Town Free Day

Today is free at leisure to explore the beautiful city of Cape Town. Alternatively, you can take part in an optional activity (not included).

Optional Activity: Cape Winelands Full Day Tour - $180 AUD per person
This delightful drive winds its way to the heart of the Cape Winelands, through superb mountain ranges, vineyards and Cape Dutch homesteads. Head off to the wine country via the N2 to the heart of South Africa’s wine industry, Stellenbosch, boasting great beauty and culture that is steeped in South African history.

Walk down the canal-lined avenues, in the shade of giant oak trees and beautifully preserved historic buildings. With the sheer vastness of wine estates on offer, we are truly spoilt for choice when we enjoy our first wine tasting of the day at the Waterford Estate or similar. Travel over the Helshoogte Pass to the town of Franschhoek, historically dating back to the 17th century when the French Huguenots arrived. Billed as the Gourmet Capital of South Africa, this charming town, in a most picturesque valley, retains a French Huguenot style.

We enjoy a wine tasting before taking time to enjoy the fabled culinary skills of the Franschhoek chefs at one of the many award-winning restaurants (lunch not included). Onward to Paarl, one of the Cape’s first farming districts. The town is set at the foot of the cluster of remarkable granite domes from which it takes its name.

The last stop for the day is at a wine estate on the Paarl wine route.

Return to the bustle of city life after an enthralling day in the countryside, arriving back at the hotel early evening.
Includes: All transportation, 3 wine tastings, English-speaking guide.

Overnight: Cape Milner Hotel or similar, Cape Town

Meals included: Breakfast

Day 13 Cape Town, South Africa - Johannesburg

Today, check out of your hotel and be transferred to the airport for your flight back to Johannesburg. If you have an early flight a takeaway breakfast will be provided from the hotel.

Upon arrival in Johannesburg, make use of the complimentary airport shuttle and transfer to your nearby airport hotel for check-in. Spend the rest of the day at leisure, relax and enjoy the hotel facilities.

Overnight: Protea Hotel OR Tambo, Premier Hotel OR Tambo or similar, Johannesburg

Meals included: Breakfast

Day 14 Johannesburg - Australia (or New Zealand)

Today, check out of your hotel and make use of the complimentary airport shuttle to transfer to the nearby airport to correspond with the timing for your international flight to Australia.

Meals included: In-Flight

Day 15 Arrive in Australia (or New Zealand)

Please note: Some guests may arrive +1 day.

Important Info

Booking information
 
After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. The Passenger Information Form must be completed within 72 hours of purchase. Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer you are bound by the General Terms and Conditions, in addition to the specific terms and conditions outlined in this Important Information. 
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead up to and immediately prior to travel, as well as any requirements post-travel upon their return.
 
CANCELLATION POLICY 
Covid-19 Booking Policy  
TripADeal Tour packages are non-refundable. If your Tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other package available via the TripADeal website. 
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with. It is strongly advised that you purchase travel insurance with Covid-19 protection after purchase. If you are unable to travel because you have tested positive for Covid-19, the standard cancellation policy will apply. 
 
Please note: All additional charges are payable direct to your Travel Consultant in AUD (unless otherwise stated). 
 
Offer essentials
 
This travel offer is valid for travel on selected dates until the 11th December 2024.
 
This travel offer is priced per person based on a twin share. 
 
Single Traveller Supplement  
For solo travellers, a mandatory single supplement applies:
• Standard Package: $1,000
• Extension Package: $1,550 
 
Departure Dates        
2024 
November: 20 
December: 04, 11 
Please note: Customers travelling on the 8th and 29th of September 2024 will be staying at Sebatana Rhino East Lodge. 
  
Departure Cities  
Sydney, Melbourne, *Brisbane, *Adelaide, *Perth or *Auckland. 
 
Departure City Surcharges  
• Perth, Brisbane or Adelaide: $200 per person.
• Auckland: $600 per person. 
 
Flights


Full-Service Airline(s) Used
 

• Cabin Class: Economy Class.

• Airlines: International Sectors (EX Australia): Qantas Airways, Singapore Airlines, Emirates, Qatar, South African Airways, Etihad and partners (subject to availability). 

Please note: One-way flights can not be accommodated. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

 
Preferred Airline Surcharge  
• Cabin Class: Economy Class.
• Qantas: $500 per person.
• Singapore Airlines: $500 per person.
• Qatar: $500 per person.
• Emirates: $500 per person.
Please note: 
• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.
• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai. 
 
Arrive Early Options  
Arrive early in Johannesburg - $300 per person.
High season dates: up to $700 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for up to $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
14/09/2023 - 14/10/2023
01/12/2023 - 09/02/2024
18/03/2024 - 30/04/2024
01/06/2024 - 14/08/2024
23/09/2024 - 20/10/2024
06/12/2024 - 31/01/2025
28/03/2025 - 27/04/2025 
 
Stay Behind Options  
Stay behind in Johannesburg (Standard Package) or Cape Town (Extension Package) $300 per person (only available for purchases over the phone).
High season dates: up to $700 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind can be purchased for up to $700 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
14/09/2023 - 14/10/2023
01/12/2023 - 09/02/2024
18/03/2024 - 30/04/2024
01/06/2024 - 14/08/2024
23/09/2024 - 20/10/2024
06/12/2024 - 31/01/2025
28/03/2025 - 27/04/2025



 



Stopover Packages



* Dubai



Twin share: $1,500 per person/one way



Solo Traveller: $2,000 one way 



Includes:



• 2 nights in 4-star accommodation



• Daily breakfast



• Return airport transfers 



Please note: 



• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used



• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind



• Stopover packages are subject to availability.



• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.



• Blackout dates apply to flights departing between the below date ranges:



• Singapore Grand Prix: September 2024



• Abu Dhabi Grand Prix (Dubai): November 2024



 



Flight Class Upgrades



Business Class: For pricing, please refer to the payment cart at checkout.



Please note:



• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).



• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.



 



Accommodation


Accommodation Used



10 Day Package



5-Star (Self-Rated)



Sebatana Private Reserve: Sebatana Lion Lodge



Sebatana Private Reserve: Sebatana Rhino East Lodge (Only the 08 & 29 September 2024)



 



Allocations: 20 PAX (10 Rooms) per departure



Solo Check In



Only room options available are 10 day standard bungalows



 



4-Star (Self-Rated)



Johannesburg: Protea Hotel OR Tambo or similar



Please note: Accommodation/rooms offered are based on a lead-in room type, and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks prior to travel.



 



15 Day Package



4-Star (Self-Rated)



Cape Town: Cape Milner Hotel or similar



 



Extra Nights



Not available.



 



Maximum Room Capacity



2 people.



 



Child Policy



• No child discounts. The full price applies to all children travelling with their parents.



• Valid for Children 6 years old and over.



Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.



 



Triple Share



Not Available



 



Bedding Configuration



Double or Twin (subject to availability).



 



Adjoining/Interconnecting Rooms



Subject to availability and at the hotel's discretion. Please inquire upon booking if you require this option.



General information


Minimum group size 2, maximum group size 16 per vehicle whilst on safari (excluding transfers and city tours).



  



Optional Tours / Activities



Optional Tours / Activities – Available for purchase on tour



• Day 4: Night Safari Game Drive - €75 



• Day 5: Tribal Evening & Dinner - €65



• Day 6: Full Day Pilanesberg National Park Game Drive - €160 



• Day 8: Half Day Welgevonden Game Reserve Safari Game Drive - €135 



 



Optional Activity Bundle Package - €349



• 1x Half Day Welgevonden Game Reserve Safari Game Drive (Day 8)



• 1x Night Safari Game Drive



• 1x Tribal Evening & Dinner



• 1x Full Day Pilanesberg National Park Game Drive



Please note:



Prices are based on per person are subject to availability, time permitting and weather conditions, and are payable direct to the tour operator in the currency.



Prices are subject to change



Some tours require minimum numbers to operate.



 



Extension package only


Available for purchase upon checkout



15 Day Package only



• Day 12: Cape Winelands Full Day Tour: $180 AUD



Please note:



• The optional tour listed above must be purchased on checkout or over the phone before submitting your passenger information form (subject to availability). 



• Some tours require minimum numbers to operate.



Exclusions


• Visa fees and requirements 



• Meals/beverages not stated in the deal offer



• Recommended gratuities/tipping 



• Optional activities/tours 



• Personal expenses



• Travel insurance (Mandatory)



Other important information


PAYMENT AT SEBATANA LION LODGE



Please note: All additional purchases at Sebatana Lion Lodge will be charged in euros, and Sebatana Lodge does not accept cash payments. All additional purchases will be charged to your room and can be paid at the end of your stay by credit/debit card only.



Please note: Wifi at Sebatana is accessible only in the common areas. 



 



TOUR GUIDE VS. TOUR LEADER



Tour Guide: 



Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction in which he or she is guiding the tour. The guide meets the group at the required place and leaves the group at the end of the tour, they do not travel with the group.



 



Tour Leader: 



An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village, and offer information on the place visited on the bus, however, they are not required to have specific knowledge of art, architecture, or history. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and if caught doing so, can be fined. 



Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when particularly required to enhance the experience of the destination featured. 



 



CLIMATE & AVERAGE TEMPERATURES



Johannesburg area (Approximates)



Johannesburg is situated on the highveld plateau and has a subtropical highland climate. The city enjoys a sunny climate, with the summer months (October to April) characterised by hot days followed by afternoon thundershowers and cool evenings, and the winter months (May to September) by dry, sunny days followed by cold nights. Temperatures in Johannesburg are usually fairly mild due to the city's high elevation, with an average maximum daytime temperature in January of 25.6°C, dropping to an average maximum of around 16°C in June. The UV index for Johannesburg in summers is extreme, often reaching 14-16 due to the high elevation and proximity to the equator.



 



FLIGHTS



Seat Selection & Frequent Flyer Points:



At TripADeal we do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.



 



Passport Validity:



Customers are required to provide valid passport details either at the time of purchase or no later than 45 days prior to the departure date. Failure to do so may result in the cancellation of the booking. In this instance, customers will be responsible for any costs and fees incurred.



 



COACH TOUR



Meals:



22 meals in total are included in the package. For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify TripADeal of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements, however, we cannot guarantee that we will always be able to.



 



Luggage:



You will be responsible for all your personal belongings whilst on the tour. With regards to luggage, you must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and off-loading of the luggage from the vehicle.



 



OTHER



Fitness Level Required / Mobility:



Our vehicles are not equipped with wheelchair access, so, unfortunately, our tours are currently not suitable for wheelchair users and those less mobile. 



Please note: A general level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel.



 



Yellow Fever:



A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also quite common for your home country to request a Yellow Fever certificate on your arrival back home.



 



It is your responsibility to check with your doctor well in advance of leaving home about the Yellow Fever requirements for the countries you'll be visiting.



 



Gratuities / Tipping:



Land:



Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is €8 per person per day. This covers the guide/leader and the driver and will be collected whilst on tour. 



 



Tipping for all services provided on tour is always a matter of personal discretion, however, please be aware that tipping is considered by many locals to be a part of their normal remuneration and they may approach you for payment and there is no need to be intimidated by the request.



 



Sightseeing:



Please note: In the event entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary where possible, may be adjusted or a similar activity will be offered in its place (subject to availability).



 



Shopping: 



Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all of your receipts. 



Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.



Please refer to our Terms and Conditions in regards to shopping for further information.



 



Visas


A tourist visa is not required for Australians travelling to South Africa.



Important: 



Visa rules may have changed since Covid-19. 



Some countries and airlines may also require you to obtain an additional visa prior to arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.



Please note: Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.



It is also important to note that some areas of employment such as journalism, government authorities and charity organisations may have additional restrictions in applying for Visas. This may in turn affect the type of application required.



Travel insurance


Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance



Schedule of fees


Voluntary Changes



This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.



• Changes - $100.00 per booking + any additional charges applied by the airline/cruise company/accommodation/other travel providers.



 



Name Changes Due To Passenger Error



• If the incorrect name has been advised to TripADeal, charges of $100.00 per booking + any additional charges applied by the airline/cruise company/accommodation/other travel providers.



 



Supplier Fees



In the event the Travel Offer you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Travel Offer due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. TripADeal has committed to these costs as your Agent and will endeavour to recover all funds committed and/or paid for your Travel Offer, but this may not be possible in all circumstances. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event, TripADeal is unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee. This fee is not revenue-raising and is paid to or withheld by our suppliers when recovering payments.