Summer in Italy & The Greek Islands

• Return international full-service flights (economy class)

• 7 night MSC cruise along the spectacular coastlines of Italy, Greece and Turkey
• Sail aboard the fabulous 4-star ‘MSC Divina' ship

• 8 nights of 4-star hotel accommodation

• Enjoy 28 meals including all meals while cruising

• English-speaking tour leader and guides
• Guide earphones (Guided Tours Only)
• Airline and cruise taxes and surcharges
• Parking and toll fees

• Transportation by private air-conditioned vehicles
• Travel by water bus to Venice’s city centre

• Day 2: Rome Airport to Rome Hotel
• Day 9: Florence Area Hotel to Rome Cruise Port

• Arrive Early: Arrive up to 30 days before your tour starts. (Does not include hotel accommodation, meals or transfers)
• Stay Behind: Return up to 30 days after your tour concludes. (Does not include hotel accommodation, meals or transfers)
• Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location. (See checkout for details)
• Flight Upgrades: Upgrade to Business Class. (See checkout for details)
• Guaranteed Airline: Fly with a guaranteed airline. (See checkout for details)
• Cabin Upgrades: Cabin upgrades are available. (See checkout for details)
• Please note: Extra charges may apply. See the Important Info section and checkout cart for fees and details.

Today fly to Rome, Italy!

Please note: Due to flight scheduling and availability, some customers may be required to depart on day 2, to arrive on day 2. Flight times will be indicated on your final documentation, which you will receive 4 - 6 weeks prior to departure.

Meals included: In-Flight

Upon arrival, you will be met by your English-speaking tour leader and transferred to the hotel.

Overnight: Hotel Dei Congressi or similar, Rome

Meals included: None

After breakfast, be met by your local guide and enjoy a guided tour of Rome - the Eternal City (approximately 3 hours). The tour begins at the Trevi Fountain, which has become an iconic spot thanks to the movie ‘La Dolce Vita’, directed by Federico Fellini. The tour will take you to the streets of the old town, visiting famous sites such as the Pantheon; the Palazzo Madama, which houses the Senate of the Italian Republic (entrance not included); and Navona Square, which was built on the ruins of the Domitian Circus. Once the tour finishes you can enjoy the rest of the afternoon at leisure.

Guests who are interested in visiting the Vatican Museums and the magnificent Sistine Chapel are advised to book tickets online well in advance in order to secure their place.

Please note: A tour of the Vatican Museums and Sistine Chapel cannot be booked whilst on tour with the operator.

Overnight: Hotel Dei Congressi or similar, Rome

Meals included: Breakfast

After breakfast, you will continue your Italian journey to Venice. Sit back, relax and enjoy the scenic landscapes as you venture over mainland Italy. Upon arrival, be checked into the hotel and take the remainder of the day at leisure.

Today drive approx. 520 Km.

Overnight: Hotel Bristol Lido di Jesolo or similar, Venice Area

Meals included: Breakfast

After breakfast this morning, you will be transferred to the Tronchetto Pier where you will board a water bus to the city centre. Take the time to admire the beautiful buildings and architecture as you cruise the stunning waters of Venice. Upon arrival, be met by a local guide at Piazza San Marco (St Mark’s Square) and begin your guided tour of Venice (approx. 2 hours). The tour starts at the iconic St Mark’s Square, regarded as one of the most intricate and beautiful town squares in the world - the hub of Venetian life. Surrounding the square, you will see the famous St Mark’s Basilica, the Doge’s Palace, and the Bell Tower (entrances not included). The church (St Mark’s Basilica) was built to house the body of St. Mark which was transported from Alexandria in 828AD. Inside the basilica, you can admire over 8,000 square metres of glittering Byzantine Mosaics (entrance not included). The tour will continue onwards to Rialto Bridge, the oldest bridge in the Grand Canal and an icon of the city. Upon conclusion of the tour, you may enjoy an afternoon at leisure.

Overnight: Hotel Bristol Lido di Jesolo or similar, Venice Area

Meals included: Breakfast

After breakfast, depart for Milan. Upon arrival enjoy a guided city tour (approx. 3 hours). Celebrated as the Italian capital of fashion and design, Milan is a city rich in art, history and culture. The tour begins from Sforza Castle (entrance not included) before walking towards the Duomo.

On the way, admire elegant buildings along two of Milan’s iconic streets - the Via Dante and Via Dei Mercanti. Piazza del Duomo is the heart of Milan, and the Duomo - where German influences are softened by the finesse of Italian artists - is one of its most significant Gothic style monuments. From the Piazza Duomo, your tour continues through the Galleria Vittorio Emanuele, Italy’s oldest active shopping mall and a major landmark of Milan, before arriving at the Piazza Della Scala, home to one of the most famous theatres in the world; La Scala (entrance not included).

Today drive approx. 320 Km.

Overnight: Devero Hotel and Spa Hotel or similar, Milan Area

Meals included: Breakfast

After breakfast, depart for Florence, home of the Renaissance. Upon arrival, take this afternoon at leisure in the city centre. You might like to take in some of Florence’s beautiful highlights such as the Piazzale Michelangelo, the mediaeval Ponte Vecchio, the Duomo or the Campanile Tower.

Today drive approx. 350 Km.

Overnight: Hotel Villaggio San Lorenzo e Santa Caterina Pescia or similar, Florence Area

Meals included: Breakfast

After breakfast, enjoy a guided tour of this incredible city (approximately 3 hours). The tour will take you through some of the famous sights and attractions of Florence, including the Santa Maria del Fiore Cathedral and Piazza del Duomo. Piazza del Duomo, together with Piazza San Giovanni, represent the heart of the city. The most important religious monuments of Florence are situated here, linked by their geometric design and characterised by the typical white, green and pink marble coating. You will see the Baptistery with its octagonal shape and three bronze doors; the Cathedral, built in Florentine Gothic style; and Giotto’s Bell Tower, regarded as one of the most beautiful towers in Gothic architecture (entrances not included).

The tour will continue through Piazza Signoria to the Palazzo Vecchio, the town hall of Florence (entrance not included). Admire the impressive statues that surround the piazza, before continuing to the Straw Market where the tour will conclude. Enjoy time at leisure for the rest of the day, you may take the chance to visit the great Uffizi Museum or to see the stunning David of Michelangelo at Accademia Museum.

Guest who are interested to visit the Museums above mentioned, are advised to book tickets online well in advance in order to secure their place.

Overnight: Hotel Villaggio San Lorenzo e Santa Caterina Pescia or similar, Florence Area

Meals included: Breakfast

Departs: 17:00

After breakfast, be transferred to the cruise terminal in Civitavecchia to embark on your exciting 7-night Mediterranean cruise aboard the 'MSC Divina'.

Overnight: MSC Cruises - ‘MSC Divina’ ship

Meals included: Breakfast; Dinner

Overnight: MSC Cruises - ‘MSC Divina’ ship

Meals included: Breakfast; Lunch; Dinner

Docked: 13:00 - 23:00

During the 18th-century, Mykonos’ maze of tangled lanes would confuse even the most well-travelled pirates. Nowadays pretending to get lost in these winding alleys makes for a day of entertainment!

This Mediterranean cruises destination is known for its romantic Greek Island glamour. See brilliant beaches, turquoise waters, and picturesque whitewashed villages.

MSC Cruises excursions offer plenty of exciting things to see including:

• The Famous White Windmills

• The Island of Delos

• 4X4 Adventure and Beach

Overnight: MSC Cruises - ‘MSC Divina’ ship

Meals included: Breakfast; Lunch; Dinner

Docked: 09:00 - 17:00

Overlooking sparkling azure waters and surrounded by undulating mountains, Izmir, Turkey is a city rich with history and culture. Here, bustling bazaars meet architectural icons including centuries-old religious sites and UNESCO listed wonders.

Wander cobbled streets, browse the shops, or sample local delicacies in the city’s thriving restaurant scene. Izmir is a Turkish treasure just waiting to be discovered — a land with an alluring heritage and powder-soft beaches.

Select an unforgettable tour from a list of MSC shore excursions including:

• Virgin Mary House

• St. John Church

• Ancient Ephesus

Overnight: MSC Cruises - ‘MSC Divina’ ship

Meals included: Breakfast; Lunch; Dinner

Docked: 08:00 - 18:00

Approximately 200-km southeast of mainland Greece, lies Santorini, a Cyclades Island. This cruise destination was formed from the remains of a volcanic caldera which is evident in its rugged geology. Santorini is famous for its sheer cliffs, red beach, and whitewashed houses that contrast strikingly against the blue Aegean Sea. The island is also home to ancient archaeological sites, hot spring swimming, and stunning wineries.

MSC cruises excursions offer plenty of exciting things to see including:

• Oia Village

• The Archaeological site of Akrotiri

• Black Stretches of Volcanic Sand

Overnight: MSC Cruises - ‘MSC Divina’ ship

Meals included: Breakfast; Lunch; Dinner

Overnight: MSC Cruises - ‘MSC Divina’ ship

Meals included: Breakfast; Lunch; Dinner

Docked: 11:00 - 20:00

Dating back to 2nd millennium B.C., Naples is one of Italy’s ancient jewels. Boasting a vibrant historical centre set around a striking harbour bay, discover architectural landmarks, masterpiece artworks, and sumptuous food. The dormant volcano of Mount Vesuvius offers a picture-postcard backdrop. From the city, travel further afield to the archaeological site of Pompeii or take in Capri’s glamorous culture.

MSC Cruises excursions offer plenty of exciting things to see including:

• Pompeii

• Capri

• Sorrento

Overnight: MSC Cruises - ‘MSC Divina’ ship

Meals included: Breakfast; Lunch; Dinner

Arrives: 07:00

Enjoy your last breakfast on-board before disembarking and make your own way to your Hotel.

Enjoy the rest of the day at leisure in the Italian capital city.

Overnight: Hotel Roma or similar, Fiumicino Airport Area

Meals included: Breakfast

Enjoy your last breakfast. Today at the appropriate time make your own way to the airport for your return flight back home after one trip-of-a-lifetime!

Meals included: Breakfast; In-Flight

Please note: some flights may arrive +1 day later

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase. Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.

On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information.

Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.

CANCELLATION POLICY

Tour packages are non-refundable. If your tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other tour or package available via the TripADeal website.

Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with. We recommend you consider purchasing travel insurance with Covid-19 protection. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.

Please note: All additional charges are payable in AUD (unless otherwise stated). 

This travel offer is valid for travel on selected dates until the 19th September 2024.

This travel offer is priced per person based on a twin share. 

Single Traveller Supplement  

For solo travellers, a mandatory single supplement applies:

• Interior Cabin: $1,800

• Ocean View Cabin: $2,100

• Balcony Cabin: $2,250

Please note: Accommodation for single customers who are travelling on a tour or cruise package may be in a single room, depending on availability. 

Departure Dates 

2024 

July: 18

August: 22

September: 5, 19

Please note: See checkout for live dates and availability. 

Departure Cities  

Sydney, *Melbourne, *Perth, *Brisbane, *Adelaide* or *Auckland.

Departure City Surcharges

*Melbourne or *Perth: $100 per person

*Brisbane or *Adelaide: $300 per person

*Auckland: $500 per person

International Full-Service Airline(s) Used

• Cabin Class: Economy Class

• Airlines: Etihad Airways, Emirates Airlines, Qatar Airways, Singapore Airlines, Qantas Airways, China Eastern, China Southern, Lufthansa, Virgin Australia, Swiss Airways, Austrian Airlines, Finnair, Cathay Pacific, Air France, KLM, British Airways, Thai Airways, Malaysia Airlines, Turkish Airlines, and airline partners (subject to availability).

Please note: We cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

Missed Flights 

If you fail to arrive for your outbound flight, you risk all flight and land arrangements in your destination being automatically cancelled by the airlines and land operator, respectively. Additional fees may apply to reinstate these services. If you will miss your flight for whatever reason, please contact us as soon as possible to make arrangements. 

Preferred Airline surcharge

• Cabin Class: Economy Class

• Qatar: $300 per person 

• Emirates: $600 per person  

Please note: 

• Preferred airlines are subject to availability. If we are unable to fulfil your request, the above extra cost will be refunded.

• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

• In the event that a purchased stopover package and a purchased preferred airline upgrade are not compatible, you will have the option to receive a refund for the preferred airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.

• Preferred airline refers to the marketing carrier and could include codeshare partners. 

Arrive Early Options

Rome, Italy - $300 per person

High season dates range up to $1300 per person, subject to availability 

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

• High season arrive early can be purchased for up to $1300

• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):

• 18th March 2024 - 30th April 2024

• 1st June 2024 - 14th August 2024

• 23rd September 2024 - 20th October 2024

• 6th December 2024 - 31st January 2025

Stay Behind Options

Rome, Italy - $300 per person

High season dates: up to $1300 per person, subject to availability 

Please note:

• This fee does not include extra nights' accommodation, meals or airport transfers.

• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.

• No flight booking changes or cancellations are permitted after air tickets have been issued.

• Flight changes are subject to availability at the time of booking.

High season stay behind can be purchased for up to $1300 per person, subject to availability.

• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):

• 18th March 2024 - 30th April 2024

• 1st June 2024 - 14th August 2024

• 23rd September 2024 - 20th October 2024

• 6th December 2024 - 31st January 2025

Stopover Packages 

* Doha

Twin share: $1000 per person/one way

Solo Traveller: $1500 one way

* Dubai

Twin share: $1100 per person/one way

Solo Traveller: $1600 one way

Includes:

• 2 nights in 4-star accommodation

• Daily breakfast

• Return airport transfers 

Please note: 

• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.

• When selecting an Arrive Early or Stay Behind in conjunction with a Stopover Package, the stopover will take place after the departure date you select for your Arrive Early or Stay Behind.

• Stopover packages are subject to availability.

• In the event that a purchased stopover package and a purchased guaranteed airline upgrade are not compatible, you will have the option to receive a refund for the guaranteed airline upgrade or be offered an alternative stopover city option, e.g if you choose to fly with Singapore Airlines you cannot stopover in Dubai.

• Blackout dates apply to flights departing between the below date ranges:

Doha Grand Prix: October 2024

Doha MotoGP: November 2024

Abu Dhabi Grand Prix (for Dubai): November 2024

Please note: the exact dates for 2024 are yet to be confirmed.

Flight Class Upgrades

Business Class: For pricing, please refer to the payment cart at checkout.

Please note:

• Flight upgrades are subject to availability and pricing changes (if we cannot fulfil your request, the upgrade cost will be refunded).

• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed, subject to aircraft configuration.

MSC Divina Ship 

A floating oasis of luxury and adventure on the high seas. As one of MSC Cruises' most elegant and stylish vessels, the MSC Divina offers an unforgettable vacation experience. Immerse yourself in the refined Italian design, where every detail is meticulously crafted to ensure your comfort and enjoyment.

Indulge in world-class cuisine at a variety of exquisite restaurants, each offering a diverse array of flavours to tantalise your taste buds. The ship's opulent lounges and bars provide the perfect setting for relaxation and socialising, while the state-of-the-art theatre hosts captivating performances that will leave you amazed.

With a wide range of cabin options to choose from, including spacious suites with private balconies, you'll find your home away from home on the MSC Divina. And when it comes to activities, the ship has something for everyone – from rejuvenating spa treatments to exhilarating water slides and pools for the whole family.

As you sail to breathtaking destinations, the MSC Divina ensures that both your on-board and off-board experiences are equally exceptional. So, whether you're seeking relaxation, adventure, or a bit of both, the MSC Divina promises an enchanting cruise that will create memories to last a lifetime.

Cabins/Staterooms  

Interior Cabins:

Enjoy cosy comfort in these well-appointed cabins with no windows. Perfect for those who value a peaceful retreat, inside cabins typically range from 13-16 sqm. 

Includes:

Relaxing armchair

Bathroom with shower, vanity area and hairdryer

Comfortable double or single beds (on request)

TV, telephone, Wifi connection available (for a fee), safe and minibar

Ocean View Cabins:

These cabins feature large portholes or picture windows, allowing natural light to filter in and offering views of the sea. Oceanview cabins usually range from 12-20 sqm. 

Includes:

Window with sea view

Relaxing armchair

Bathroom with shower, vanity area with hairdryer

Comfortable double or single beds (on request)

Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

Balcony Cabins:

Experience the luxury of your own private outdoor space with a balcony cabin. Step out to enjoy the fresh sea breeze and stunning vistas. Balcony cabins can vary in size, typically ranging from 14-19 sqm (balcony approx 3-12 sqm). 

Includes: 

Balcony

Sitting area with sofa

Bathroom with shower or bathtub , vanity area with hairdryer

Comfortable double or single beds (on request)

Interactive TV, telephone, Wifi connection available (for a fee), safe and minibar

Please note: Cruise timetables are subject to change. Some cruise cabins may have restricted views, based on availability.

Accommodation Used:

4 Star Properties (Self-Rated)

• Rome: Hotel Dei Congressi or similar

• Venice Area: Hotel Bristol in Lido di Jesolo or similar

• Milan Area: Devero Hotel in Cavenago or similar

• Florence Area: Hotel Villaggio San Lorenzo e Santa Caterina Pescia or similar

• Fiumicino: Hotel Roma or similar

Please note: Accommodation/rooms offered are based on a lead-in room type and are subject to availability based on seasonality. In the instance a property is not available, a similar standard of accommodation will be provided. Properties will be confirmed and included in your travel pack, which you will receive 4-6 weeks before travel.

4-Star Cruise (Self-Rated)

• MSC Cruises: ‘MSC Divina’ Ship

Extra Nights

Not available at check-out. 

Please note: If you are interested in booking additional nights of accommodation pre or post-tour, please wait until you receive your travel documentation approximately 4-6 weeks before departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel, please be aware that you may be required to change rooms at the start/end of your tour. 

Maximum Room Capacity

2 people.

Child Policy

• No child discounts. The full price applies to all children travelling with their parents.

• Valid for children 8 years old and over.

Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.

Triple Share

Not available

Bedding Configuration

Double or Twin Bedding (subject to availability).

Minimum group size 20, maximum group size 40 per vehicle.

Optional Tours/Activities

• Some shore excursions require minimum numbers to operate.

• Shore excursions can be booked/reserved directly with the cruise line before travel (subject to availability)

• Shore excursions can also be booked whilst onboard (subject to availability).

• Shore excursion programmes and itineraries may vary depending on local conditions and/or any unforeseen events concerning the timing on the day of the tour. Some excursions are very popular, and therefore availability cannot always be guaranteed, it is advisable to book in advance to avoid disappointment.

• Visa fees and requirements 

• Domestic transfers and flights not stated in the deal offer

• Meals/beverages not stated in the deal offer

• Optional gratuities/tipping 

• Optional activities/tours 

• Personal expenses

• City Taxes 

• Venice 2024 City Centre Entrance Fee

• Travel insurance 

CITY TAXES 

Italy 

Payable directly to the hotel at check-in. 

•  Milan Area: €5 per person, per night. 

•  Venice Area: €3.10 per person, per night. 

•  Florence/Montecatini: €1.40 per person, per night. 

•  Rome: Approximate €6.00 per person, per night

Please note: All pricing is approximate and subject to change. 

2024 Venice Historical Centre Entrance Fee

From the 25th of April to July 2024, the city of Venice will be imposing an entrance fee to manage the influx of tourists. Visitors will be required to pay €5 per person to enter the city centre between the hours of 08:30 to 16:00. This fee will need to be paid via an online portal: https://cda.ve.it/en/ will generate a QR code to be checked at checkpoints before entering Venice City Centre.

Please note: More information will be provided while on tour.

TOUR GUIDE VS. TOUR LEADER

Tour Guide: 

Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 

Tour Leader: 

An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 

Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 

CLIMATE & AVERAGE TEMPERATURE

Italy & the West Mediterranean

May to October:

Italy is largely characterised by a typical Mediterranean climate made up of warm springs and hot and dry summers, the climate here is very pleasant. Along the coast of Southern Italy in July and August the average temperature is above 25°C. April to June and September to October are the best months to travel through southern Italy. You can expect temperatures of up to 26°C during the warmest part of the day.

FLIGHTS

Seat Selection & Frequent Flyer Points:

We do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.

Passport Validity:

Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.

CRUISE

Embarkation / Disembarkation:

• Begins approximately 2 hours after docking.

• Due to security reasons, all guests must be on board 2 hours before sailing.

• Itineraries are subject to change at any time without notice.

• Check your specific sailing for exact departure and arrival times. All times are local to the port.

Please note: Strict Covid-19 terms may also apply regarding proof of insurance covering Covid-19 and/or vaccination. Please refer to the cruise lines’ terms and conditions for further information before boarding.

Cruise Loyalty Discounts:

Please note: Travellers must contact the cruise line directly upon receiving their travel documents in order to request any membership benefits they may be entitled to.

COACH TOUR

Meals:

For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify us of any dietary requests/requirements. Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.

Luggage:

You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and unloading of bags from the vehicle.

OTHER

Mobility:

If you require wheelchair access please contact our friendly sales and service team to inquire on your behalf.

Fitness Level Required:

An easy/low level of fitness will be required. 

Easy/low is described light walking on well-maintained surfaces, occasional climbing of stairs and ability to get on and off vehicles without assistance and stand for a minimum of 30 minutes in hot/humid conditions. A general level of fitness and mobility.

Please note: If you have any concerns, please consult your healthcare provider prior to purchase/travel.

Gratuities / Tipping:

Land

Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is €5-7 per person per day. This covers the guide/leader and the driver and will be collected on tour. 

Please note: Tipping for services provided is always a matter of personal discretion; however, please be aware that many locals consider tipping part of their normal remuneration, and they may approach you for payment; there's no need to be intimidated by the request.

Cruise

Gratuities (tips) are not included for the cruise staff's services throughout this tour's cruise component. MSC is an internationally registered company & operates to US & European standards, both of which have an economy driven by a tipping culture. Gratuities are expected on your cruise and will be charged to your onboard account at approximately €10 per person per day. If you have any questions regarding the gratuities on your cruise, please speak to the guest services staff onboard the ship.

Sightseeing:

Please note: If entry to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).

Shopping: 

Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 

Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.

Please refer to our Terms and Conditions regarding shopping for further information.

A tourist visa is not required for Europe for stays up to 90 days if travelling on an Australian or New Zealand passport.

Important: 

• Please start arranging your visa three weeks before departure to account for any delays due to consulate operating hours.

• Visa rules may have changed since Covid-19. Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.

Please note: 

• Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.

• It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.

Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Name Changes Due To Passenger Error

• If the incorrect name has been provided, charges of $100 AUD per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.

Supplier Fees

In the event the tour package you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the tour due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event we are unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee.