Viewing as a travel consultant
Monterosso al Mare, Cinque Terre, Italy
Paris, France
Cinque Terre, Italy
Rome, Italy
Paris, France
Paris, France
Paris, France
Paris, France
Dijon, France
Avignon, France
Cannes, France
Monaco-ville, Monaco
Vernazza, Cinque Terre, Italy
Pisa, Italy
Florence, Italy
Siena, Italy
Rome, Italy
1 /
Show View all photos
Back to Deal Overview
Back to Photo Grid

Highlights of France, Italy & Monaco

Operated by TripADeal
Paris, Cannes, Monte Carlo, Rome & more
Discover the best of the European countries of France, Monaco & Italy
Marvel at the Eiffel Tower, Notre Dame, the Leaning Tower of Pisa & more
Date: 16 Sep 2024
Earn & Use Qantas Points
Return international full-service flights
12 nights of hotel accommodation
Enjoy daily breakfast
Return airport transfers
Overview

Overview

Europe's cultural capitals of France, Italy and Monaco are home to delicious cuisine, awe-inspiring art and architecture, and fascinating history. Experience the best they have to offer with this 15-day package taking in some of the world's most iconic sights.

Your journey begins with a sightseeing tour in Paris, including the Eiffel Tower, Arc de Triomphe and Champs Elysées. Then it's onto wine tasting in the world-class Burgundy wine region, followed by a stop in Dijon for a city tour, taking in the Place de la Liberation and other landmarks before sampling the goods at the renowned Fromagerie Gaugry cheese factory. After indulging in wine and gastronomy regions of France, you’ll head to the French Riviera and spend time at leisure in glamorous Cannes strolling along its world-famous seafront like a film star. Continue with a panoramic tour of Nice before arriving in Monaco, home to the F1 Grand Prix and Casino de Monte-Carlo made famous by James Bond.

Leave France behind and head to your next destination of Genoa, Italy, where you'll spend a night before enjoying a scenic drive to the stunning Cinque Terre region, taking in the natural beauty of the breathtaking clifftop villages of Riomaggiore, Manarola and Vernazza. Later, travel to the Pisa region, renowned for its famous leaning tower, before continuing to Florence. Enjoy a walking tour and time at leisure discovering this magnificent city and its landmarks, including the Duomo, Ponte Vecchio and many monuments. Next, you’re off to the medieval Tuscan city of Siena, exploring its historic streets and cafes in the Piazza Del Campo, site of the Palio horse race meetings. Afterwards, arrive in Rome and see its most iconic landmarks, including the Trevi Fountain, Pantheon and Colosseum, on a panoramic tour. Spend time at leisure in Rome, taking in more attractions and traditional cuisine before concluding your tour.

Get ready for an incredible European adventure with return international flights, 12 nights hotel accommodation, daily breakfast and more.

Want more? Add extra days to your itinerary with Arrive Early in Paris, France and Stay Behind in Rome, Italy packages.

Tour Inclusions

HIGHLIGHTS
  • Journey through the best of France, Monaco and Italy
  • Visit Paris, Dijon, Cannes, Nice, Genoa, Cinque Terre Coast, Pisa, Florence, Siena and Rome
  • Marvel at the Eiffel Tower, Arc de Triomphe and Notre Dame on a Paris city tour
  • Drive through the scenic Burgundy wine region
  • Indulge on a wine and cheese tasting tour at the famous Fromagerie Gaugry
  • Tour Dijon, the capital of the historic Burgundy region
  • Swim in the crystal clear waters of Cannes and relax in its sunny seaside restaurants
  • Enjoy a panoramic tour of Nice on the French Riviera
  • Stop in Monte Carlo, home to the F1 Grand Prix
  • Spend a night in the historic city of Genoa
  • Witness the colours of the mesmerising Cinque Terre coastline
  • Explore the villages of Riomaggiore, Manarola and Vernazza
  • Journey through the scenic Tuscan countryside
  • Take a photo at the Leaning Tower of Pisa
  • See the Duomo, Ponte Vecchio and more on a walking tour of Florence
  • Enjoy a day to experience the wonders of Florence at leisure
  • Visit Siena, an eminent medieval city with a UNESCO-listed historic centre
  • Discover Rome on a half-day sightseeing tour
  • Spend a day at leisure in the 'Eternal City' of Rome, brimming with ancient history
FLIGHTS
  • Return international full-service flights (economy class), departure city surcharges may apply
ACCOMMODATION
  • 12 nights of hotel accommodation
DINING
  • Daily breakfast included
TOUR ESSENTIALS
  • English-speaking tour leader
  • Airline and cruise taxes and surcharges
TRANSPORT
  • Transportation by private air-conditioned vehicle
TRANSFERS
  • Return airport transfers
UPGRADES AVAILABLE
  • Arrive Early: Arrive up to 30 days before your tour starts (does not include hotel accommodation, meals or transfers)
  • Stay Behind: Return up to 30 days after your tour concludes (does not include hotel accommodation, meals or transfers)
  • Stopover Packages: Break up the long-haul flight with a stopover at a fantastic location (see checkout for details)
  • Flight Upgrades: Upgrade to Business Class (see checkout for details)
  • Guaranteed Airline: Fly with a guaranteed airline (see checkout for details)
Day 1 Australia (or New Zealand) - Paris, France

Today depart from either Sydney, Melbourne, *Brisbane, *Adelaide, Perth or *Auckland for your flight to Paris, France.

Please note: Some customers may be required to depart on Day 2, to arrive on Day 2. Flight details will be outlined in your documentation issued 4-6 weeks prior to departure.

Meals included: In-Flight

Day 2 Welcome to Paris!

Upon arrival in Paris, be met by the tour leader and transferred to the hotel. If it is too early for check in, luggage can be stored at the hotel until your room is ready.

Spend the rest of the day at leisure exploring this magnificent city.

Overnight: Ibis Paris Issy-les-Moulineaux Val de Seine or similar

Meals included: None

Day 3 Paris City Tour

Today, enjoy a sightseeing tour of this beautiful city.

See highlights including the Eiffel Tower, Seine River bridges, Arc de Triomphe, Champs Elysées and Place de la Concorde, plus visit the famous Saint Germain neighbourhood.

Overnight: Ibis Paris Issy-les-Moulineaux Val de Seine or similar

Meals included: Breakfast

Day 4 Paris Day at Leisure

Enjoy a day at leisure to discover the icons of Paris for yourself. This wonderful city has something for everyone.

Overnight: Ibis Paris Issy-les-Moulineaux Val de Seine or similar

Meals included: Breakfast

Day 5 Paris - Dijon, France - Fromagerie Gaugry

Enjoy breakfast this morning before beginning a scenic journey approximately 315km south-east to the Burgundy region - famous for producing top quality wines.

Arrive in Dijon and enjoy a panoramic tour of the city, taking in sights such as the Notre Dame, the Place de la Liberation and the Cathedral, to name a few.

Continue to the famous Fromagerie Gaugry, where you will enjoy a wine and cheese tour and discover why their quality products are among the best in the world.

Overnight: Ibis Dijon Gare Hotel or similar

Meals included: Breakfast

Day 6 Dijon - Cannes

Depart early this morning on an approximately 637km drive, heading towards Cannes on the glittering French Riviera.

Along the way, stop in Avignon where you will have free time to stretch your legs, explore the area at leisure and enjoy some lunch (not included).

Upon arrival in Cannes, check into your hotel.

Overnight: Ibis Plage La Bocca, Cannes or similar

Meals included: Breakfast

Day 7 Cannes Day at Leisure

Enjoy a day at leisure in the glamorous city of Cannes.

Known as a magnet for the rich and famous, be sure to stroll down the iconic seafront promenade La Croisette and take in views of the magical Mediterranean.

Best known for its annual film festival, this coastal city is brimming with luxury hotels, sunny seaside restaurants and gorgeous stretches of beach.

Overnight: Ibis Plage La Bocca or similar

Meals included: Breakfast

Day 8 Cannes - Nice - Monaco - Genoa, Italy

After breakfast depart on an approximately 231km trip, beginning with a panoramic tour of Nice before continuing onto Monaco, the city of Princes.

View the classic Monte Carlo Quarter with its famous casino and then enjoy a coach tour along the very same road the famous F1 Grand Prix takes place on.

Continue to Italy and spend the night in Genoa.

Overnight: B&B Genoa or similar

Meals included: Breakfast

Day 9 Genoa - Cinque Terre - Lucca Area, Tuscany

This morning enjoy a scenic drive to the stunning Cinque Terre region, with today covering approximately 190km.

Together with your tour leader board the local train (tickets included) to visit the famous Cinque Terre villages of Riomaggiore, Manarola and Vernazza.

The Cinque Terre or 'The Five Lands' are famous for their natural beauty, steep cliffs and mountainous terrain extending inland. As such, the villages and the carefully terraced lands have kept their original charm.

Afterwards drive to the Pisa region for the evening to retire in the Lucca area of Tuscany.

Overnight: San Lorenzo, Pescia or Similar

Meals included: Breakfast

Day 10 Pisa - Florence - Walking Tour

Today, begin your approximately 140km trip by heading to Pisa to marvel at its unique leaning tower.

Continue onto Florence. In the afternoon enjoy a walking tour of the historical centre and view Santa Maria Novella, Ponte Vecchio, the Duomo and Piazza della Signoria.

Overnight: President Hotel, Florence or similar

Meals included: Breakfast

Day 11 Florence Day at Leisure

Enjoy a full day at leisure to explore this magnificent city, renowned for its culture, Renaissance art, architecture and monuments.

Overnight: President Hotel or similar, Florence

Meals included: Breakfast

Day 12 Florence - Siena - Rome - Half-Day City Tour

Today you'll travel approximately 300km, leaving behind the radiant Tuscan capital and continuing into the heart of Tuscany until you reach the small medieval city of Siena.

Its beauty is best experienced by walking through its historic streets and relaxing at the outdoor cafes in the Piazza Del Campo, site of the Palio Horses Races. See also the Piazza del Duomo, Santa Maria della Scala and Torre del Mangia.

Later in the afternoon arrive in Italy’s capital Rome, the 'Eternal City'. Enjoy a panoramic tour of its iconic landmarks including the Trevi Fountain, which has become an iconic spot thanks to the film ‘La Dolce Vita’, directed by Federico Fellini.

The tour will take you through the streets of the old town; see famous sites such as the Pantheon, the spectacular Colosseum; the Palazzo Madama, which houses the Senate of the Italian Republic; and Navona Square, which was built on the ruins of the Domitian Circus.

Overnight: Hampton by Hilton East Hotel, Rome or Similar

Meals included: Breakfast

Day 13 Rome Day at Leisure

Enjoy a well-deserved day at leisure, indulge in traditional cuisine, explore iconic landmarks and relax into the Italian way of life.

Overnight: Hampton by Hilton East Hotel, Rome or Similar

Meals included: Breakfast

Day 14 Rome, Italy – Australia (or New Zealand)

Today, check out of the hotel and transfer to the airport for your international flight back to Australia.

Meals included: Breakfast

Day 15 Arrive in Australia (or New Zealand)

Please note: Some customers may arrive +1 days later.

Important Info

Booking information 

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. You must complete the Passenger Information Form within 72 hours of purchase. Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.



On purchasing this Travel Offer, you are bound by the General Terms and Conditions and the specific terms and conditions outlined in this Important Information. 



Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead-up to and immediately before travel, as well as any requirements post-travel upon their return.
 
CANCELLATION POLICY 
Covid-19 Booking Policy  
TripADeal Tour packages are non-refundable. If your Tour package is affected by Covid-19-related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other package available via the TripADeal website. 



Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with. You are strongly advised to purchase travel insurance with Covid-19 protection after purchase. The standard cancellation policy will apply if you cannot travel because you have tested positive for Covid-19.



Please note: All additional charges are payable directly to your travel consultant in AUD (unless otherwise stated). 
 

Offer essentials
 
This travel offer is valid for travel on selected dates until 21 October 2024.
 
This travel offer is priced per person based on a twin share. 
 
Single Traveller Supplement  
For solo travellers, a mandatory single supplement of $900 applies. 
 
Departure Dates 
2024 
September: 16
Please note: See checkout for live dates and availability. 
 
Departure Cities  
Sydney, Melbourne, *Brisbane, Perth, *Adelaide or *Auckland. 
 
Departure City Surcharges  
Brisbane or Adelaide: $150 per person
Auckland: $300 per person 
 
Flights


Full-Service Airline(s) Used
 

• Cabin class: Economy Class

• Airlines: Etihad Airways, Emirates Airlines, Qatar Airways, Singapore Airlines, Qantas Airways, Lufthansa, Swiss Airways, Austrian Airlines, Finnair, Cathay Pacific, All Nippon Airways, Air France, KLM, British Airways, Scandinavian Airlines, Thai Airways, Virgin Australia, Korean Airlines, Malaysia Airlines, Turkish Airlines and airline partners (subject to availability). 

Please note: TripADeal cannot accommodate one-way flights. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 

 
Arrive Early in Paris, France  
$300 - $800 per person (only available for purchases over the phone).
High season dates range up to $800 per person, subject to availability.
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• You may book a date to arrive early via our website but only a date that is within 30 days of the tour departure date. If you wish to arrive earlier than 30 days before your tour departure date, please call our friendly staff for availability and pricing. Additional costs may apply
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season arrive early can be purchased for up to $800 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
18/03/2024 - 30/04/2024
01/06/2024 - 14/08/2024
23/09/2024 - 20/10/2024
06/12/2024 - 31/01/2025 
 
Stay Behind in Rome, Italy  
$300 - $800 per person (only available for purchases over the phone).
High season dates: up to $800 per person, subject to availability. 
Please note:
• This fee does not include extra nights' accommodation, meals or airport transfers.
• A stay behind can only be booked up to one month after your package end date upon check-out. Should you wish to stay later, please contact us to request availability. Additional costs may apply.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• A high season stay behind can be purchased for up to $800 per person, subject to availability.
• High season surcharges apply to flights departing between the below date ranges (only available for purchase over the phone):
18/03/2024 - 30/04/2024
01/06/2024 - 14/08/2024
23/09/2024 - 20/10/2024
06/12/2024 - 31/01/2025 
 
Stopover Packages 
Locations: 
• Singapore
Twin-share: $1,200 per person/one way
Solo traveller: $1,800 one way
• Doha
Twin-share: $1,000 per person/one way
Solo traveller: $1,500 one way
• Dubai
Twin-share: $1,000 per person/one way
Solo traveller: $1,500 one way
Includes:
• 2 nights of 4-star hotel accommodation.
• Daily breakfast.
• Return airport transfers. 
Please note:
• When a pre and post-tour stopover is chosen, the same stopover location must be chosen each way, due to the airline used.
• Stopover packages are subject to availability.
• Stopover not available during the following 2024 dates:
Singapore Taylor Swift Concert: 01 - 10 March 2024
Singapore Grand Prix: 18 - 24 September 2024
Doha Grand Prix: 28 November to 2nd December 2024
Doha MotoGP: November 2024 (TBC for dates)
Abu Dhabi Grand Prix (for Dubai): 04 December to 10 December 2024 
 
Guaranteed Airline Upgrade 
Economy Class 
Singapore Airlines: $500 per person
Emirates: $500 per person
Qatar Airways: $500 per person 
 
Flight Class Upgrades  
• Business Class (international sector only): For pricing, please refer to the payment cart upon checkout. 
Please note: 
• All business class upgrades are subject to availability (if we cannot fulfil your request, the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed in a business cabin; subject to aircraft configuration. 
 
Accommodation


Standard Accommodation Used
 

• Paris: Ibis Paris Issy-les-Moulineaux Val de Seine or similar.

• Dijon: Ibis Dijon Gare Hotel or similar.

• Cannes: Ibis Plage La Bocca or similar.

• Genoa: B&B Genoa or similar.

• Lucca Area: San Lorenzo, Pescia or similar.

• Florence: President Hotel or similar.

• Rome: Pineta Palace Hotel, Rome or similar. 

Please note: Accommodation/rooms offered are based on a lead-in room type, and are subject to availability based on seasonality. Properties will be confirmed no later than two weeks prior to travel.





 





Extra Nights



Not available



 



Maximum Room Capacity



2 people



 



Child Policy



• No child discounts. The full price applies to all children travelling with their parents.



• Valid for children 12 years old and over.



Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors are allowed.



 



Triple Share



Not available



 



Bedding Configuration



Double or Twin (subject to availability).



 



Adjoining/Interconnecting Rooms



Subject to availability and at the hotel's discretion. Please inquire upon booking if you require this option.



General information


Minimum group size 20, maximum group size 36 per vehicle.



 



Optional Tours/Activities



Paris



• Louvre entrance: Approx. €15 EUR



 



Please note:



• Prices are based per person, are subject to availability, time permitting and weather conditions, and are payable directly to the tour operator in the currency specified.



Exclusions


• Visa fees and requirements 



• Meals/beverages not stated in the deal offer



• Recommended gratuities/tipping at €5 EUR per person/per day



• Optional activities/tours 



• Personal expenses



• Travel insurance



• City tax



Other important information


ACCOMMODATION TERMINOLOGY USE 



Standard/Simple



The property offers clean and basic accommodation.



In-house facilities such as restaurants, luggage handling and fitness and recreation facilities are limited or unavailable.



Guest rooms include a private bathroom and minimal additional amenities.



The location may vary from central areas to properties that may require public transport, taxi or rideshare to the centre at your own expense.



 



TOUR GUIDE VS. TOUR LEADER



Tour Guide



Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on the history, art, architecture and culture of the city/village/attraction where they are guiding the tour. The guide meets the group at the required place and leaves it at the end of the tour; they do not travel with the group. 



 



Tour Leader 



An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides at each stop. A tour leader may provide general guidance around a city or village and offer information on the place visited on the bus. However, they are not required to have specific art, architecture, or historical knowledge. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and, if caught doing so, can be fined. 



Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when required to enhance the experience of the destination featured. 



 



CLIMATE & AVERAGE TEMPERATURES



As this deal covers multiple destinations, temperatures will range from 20 and in peak summer months early 30’s.



Travel periods vary from the European high season where you can expect dry, warm and sunny days or the shoulder months where, May, September and October - the evenings may still require an additional layer of clothing. In late October/November be sure to wrap up warmer as the temperatures are cooler and additional warm clothing will be required. 



 



FLIGHTS



Seat Selection & Frequent Flyer Points



At TripADeal, we do not arrange seat selection. It is essential to highlight that some airlines do not allow pre-selected seats. We strongly suggest you contact the airline directly with seating allocation requirements and/or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the airline once you have your flight information.



 



Passport Validity



Customers must provide valid passport details either at the time of purchase or no later than 45 days before the departure date. Failure to do so may result in the cancellation of the booking. Customers will be responsible for any costs and fees incurred in this instance.



 



COACH TOUR



Meals



Daily breakfast is included in the package. For meals not included, the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify TripADeal of any dietary requests/requirements.



Please note: We will do our best to meet your requests/requirements; however, we cannot guarantee that we will always be able to.



 



Luggage



You will be responsible for all your personal belongings whilst on tour. You must carry your own luggage from the vehicle to the hotel room and back to the vehicle. The driver will assist with the uploading and offloading of bags from the coach.



 



OTHER



Mobility



If you would love to travel with TripADeal and require wheelchair access please contact our friendly sales and service team to inquire on your behalf.



 



Fitness Level Required



A moderate level of fitness will be required and is described as “May involve more physical activity, including biking, longer day hikes or extended walking and standing, low-altitude treks, and water-based activities such as canoeing or low-grade kayaking. Guests using any walking aid other than a walking stick would be advised to reconsider as surfaces may be uneven.”



Please note: If you have any concerns please consult your healthcare provider prior to purchase/travel.



 



Gratuities/Tipping



Land



Gratuities (tips) are not included for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is €5 EUR per person/per day. This covers the guide/leader and the driver and will be collected whilst on tour. 



Tipping for all services provided on tour is always a matter of personal discretion, however, please be aware that tipping is considered by many locals to be a part of their normal remuneration and they may approach you for payment and there is no need to be intimidated by the request.



 



Sightseeing



Please note: If entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary, where possible, may be adjusted, or a similar activity will be offered in its place (subject to availability).



 



Shopping



Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all your receipts. 



Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.



Please refer to our Terms and Conditions regarding shopping for further information.



Visas


A tourist visa is not required for Europe for stays up to 90 days if travelling on an Australian passport.



Important



Visa rules may have changed since Covid-19. 



Some countries and airlines may require you to obtain an additional visa before arrival. Please check with the nearest embassy, consulate or immigration department of the destination you're entering.



Please note: Passengers who are not Australian citizens must also check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required.



It is also important to note that some areas of employment, such as journalism, government authorities and charity organisations, may have additional restrictions in applying for visas. This may, in turn, affect the type of application required.



Travel insurance


Embarking on your next trip is exciting, and while you hope the unexpected does not happen, it is best to be prepared. We strongly recommend you take out travel insurance when making your booking. Whether it’s a potential medical emergency, a flight cancellation, a delayed suitcase, or an unforeseen event, it's important to ensure you're adequately protected. For more information or advice visit https://www.tripadeal.com.au/travel-insurance



Schedule of fees


Voluntary Changes



Includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.



 • Changes - $100.00 per booking and additional charges from the airline/cruise company/accommodation/other travel providers.



 



Name Changes Due To Passenger Error



• If the incorrect name has been advised to TripADeal, charges of $100.00 per booking and any additional charges applied by the airline/cruise company/accommodation/other travel providers.



 



Supplier Fees



In the event the Travel Offer you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Travel Offer due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. TripADeal has committed to these costs as your Agent and will endeavour to recover all funds committed and/or paid for your Travel Offer, but this may not be possible in all circumstances. If refunds are unavailable from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. If TripADeal cannot obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee. This fee is not revenue-raising and is paid to or withheld by our suppliers when recovering payments.