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Treasures of Turkey
Istanbul
Ephesus
Zakynthos
A waterfront cafe in Fethiye
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17 Day Treasures of Turkey

Cruise the Turkish Riviera on a traditional Turkish Gulet
Explore Istanbul, Fethiye, Ephesus & more
Earn & Use Qantas Points Earn & Use Qantas Points
Return international flights (economy class) ex SYD/MEL/*BNE
1 x internal one-way flight from Dalaman to Istanbul, Turkey
7 night high-quality Gulet cruise along the Turkish Riviera
7 nights 4-5 star hotel accommodation
Overview

Overview

A vibrant country with both Middle Eastern and European influences, Turkey is one of the world’s most captivating destinations. This 17 day tour and traditional Gulet cruise is a chance to discover its grand cities, hidden villages and awe-inspiring coastlines for yourself - and a whole lot more!

Begin this once-in-a-lifetime cultural odyssey in the centuries-old city of Istanbul, home to icons from the Blue Mosque to the Spice Bazaar; journey to the historic battlefields of Gallipoli, where you’ll take in Anzac Cove and Gaba Tepe Museum; and step back in time in the famous archaeological site of Troy. Explore the remarkable ruins of Pergamon and Ephesus, along with Kusadasi and the charming village of Sirince. From the natural harbour of Fethiye, embark on a magical seven night boutique cruise of the Turkish Riviera aboard a traditional Turkish Gulet yacht. Along the way you’ll get to enjoy ever-changing views of turquoise waters and remote beaches, charming fishing villages and so much more. Stop in beautiful Kalkan, and snorkel through the sunken city of Kekova, plus spend a night on the pirate island of Smugglers Cove.

With return international flights, an additional internal flight, seven nights in 4 to 5-star hotel accommodation and a seven night yacht cruise, this is a trip you won't forget in a hurry.

Tour Inclusions

HIGHLIGHTS
  • Discover the delights of Turkey
  • Visit Topkapi Palace and more on a city tour of Istanbul
  • Experience the sights, sounds and smell of the Spice Bazaar
  • See Sultan Ahmet Imperial Mosque and explore the Hippodrome
  • Travel to Gallipoli and explore the historic battlefields
  • Separate fact from fiction at the archaeological site of Troy
  • Explore the magnificent acropolis of Pergamon and stop at a jewellery centre
  • Visit the Temple of Artemis and House of the Virgin Mary on a tour of Ephesus
  • Visit a carpet weaving centre and learn about one of Turkeys oldest arts
  • Travel to the pretty Turkish village of Sirince
  • Visit a vineyard and learn how to make fruit wine with Turkish wine makers
  • Sail the stunning Turkish Riviera from Fethiye
  • Watch the sunset from the Fethiye harbour
  • Stop in Butterfly Valley, home to 136 different species
  • Swim in the blue lagoon of Oludeniz
  • Explore the ruins of an ancient Byzantine settlement on St Nicholas Island
  • Explore the markets of Kas, the pearl of the Med
  • Visit Simena, a secluded fishing village with no car access
  • Spend a night on the pirate island, Smugglers Cove
  • Snorkel through the sunken city of Kekova
  • Explore the cobblestoned streets of charming Kalkan
  • Enjoy a day at leisure in Fethiye
FLIGHTS
  • Return international flights (economy class) ex SYD/MEL/*BNE
  • 1 x internal one-way flight from Dalaman to Istanbul, Turkey
CRUISE
  • 7 night Gulet cruise along the Turkish Riviera
  • ACCOMMODATION
  • 7 nights 4-5 star hotel accommodation
  • DINING
  • Enjoy 30 meals including all meals while cruising
  • TOUR ESSENTIALS
    • English-speaking tour leader
    • Airport taxes and surcharges
    TRANSPORT
  • Transportation by private A/C vehicles
  • TRANSFERS
  • Return airport transfers
  • Day 1 Australia – Istanbul, Turkey

    Today depart from Sydney, Melbourne, *Brisbane for Istanbul, Turkey! Fly with award-winning airlines such as Emirates, Etihad or Qatar Airways plus any codeshare partners (subject to availability). Please note: Flight times will be indicated on your final documentation, which you will receive 4-6 weeks prior to departure.


    Meals included: In-Flight
    Day 2 Welcome to Istanbul

    Upon arrival, be met and transferred to your hotel. The rest of the day is yours to spend at leisure and explore this magnificent city.

    Overnight: Mercure Hotel or similar, Istanbul
    Meals included: None
    Day 3 Istanbul City Tour

    This morning, after breakfast, you will be picked up from the hotel for a day tour of old Istanbul city. Visit the Topkapi Palace, the great palace of Ottoman sultans from the 15th to the 19th centuries, housing an exquisite collection of crystal, silver and Chinese porcelain. Also found here are robes worn by the sultans and their families, the famous jewels of the Imperial Treasury, miniatures, the Holy Mantle and enshrining relics of the Prophet Mohammed.

    Next, you will see Sultan Ahmet Imperial Mosque, built in the 16th century by the architect Mehmet, it’s known as the Blue Mosque because of its magnificent interior decoration of blue Iznik tiles. Afterwards, you will see the Ancient Hippodrome, the scene of chariot races, with the three monuments: the Obelisk of Theodosius, the bronze Serpentine Column and the Column of Constantine. After lunch (not included), you will visit the Spice Bazaar (Egyptian Bazaar). The air here is filled with the enticing aromas of cinnamon, caraway, saffron, mint, thyme and every other conceivable herb and spice.

    Overnight: Mercure Hotel or similar, Istanbul
    Meals included: Breakfast
    Day 4 Gallipoli Tour – Canakkale (approx. 315km day)

    Today you will depart for Gallipoli to visit the battlefields. Along the way, there will be a rest stop in a restaurant area. Arrive in Gallipoli around 12:00pm and enjoy lunch at leisure (not included) before departing for the battlefields. Visit Gaba Tepe Museum, Ari Burnu Cemetery, Anzac Cove, Beach Cemetery, Shrapnel Valley and Plugge’s Plateau. After the tour, drive to the hotel in Canakkale.

    Overnight: Troia Tusan Hotel or similar, Canakkale
    Meals included: Breakfast;Dinner
    Day 5 Canakkale – Troy Tour – Pergamon Tour – Kusadasi (approx. 400km day)

    Today, you will visit the famous archaeological and mythological site of Troy, home of the Trojan Horse and Helen of Troy. After the tour, drive to Pergamon. Upon arrival, enjoy lunch at leisure (not included) and then depart for a tour of the magnificent acropolis of Pergamon. Its impressive temples and library made it a renowned cultural and political centre at the time. Pergamon is famous for its jewellery, stones and silver so today you will enjoy a stop at a jewellery centre. Arrive in Kusadasi this evening around 6:00pm, in time for dinner.

    Overnight: Suhan 360 Hotel & Spa or similar, Kusadesi
    Meals included: Breakfast;Dinner
    Day 6 Ephesus Tour & Sirince Tour

    Today, enjoy a guided tour of Ephesus. One of the best preserved ancient sites in the world, visit the Temple of Artemis, Curetes Street, Roman baths, Celsus Library, Grand Theatre and the House of the Virgin Mary. Then visit a place which continues to perform one of the oldest arts of Turkey, a carpet weaving centre.

    Afterwards, enjoy a tour of the Turkish village of Sirince. A pretty village that mostly dates back to the 19th century with original white painted houses, Sirince also has a fantastic reputation for making some of the best wines in Turkey - especially fruit wines. Visit a vineyard and learn how to make fruit wine with Turkish wine makers. On the way back to the hotel, visit one of the famous leather production centres of the region.

    Overnight: Suhan 360 Hotel & Spa or similar, Kusadesi
    Meals included: Breakfast;Dinner
    Day 7 Kusadasi - Fethiye - Turkish Riviera Gulet Cruise

    After breakfast, depart for Fethiye. Stop for a refreshment break on the way before arriving at the Fethiye Harbour. Here you will embark your home for the next 7 nights. Get to know your crew before setting sail out of the harbour for our first dinner and swim around the 12 islands of Fethiye. Fethiye Harbour is where the Med meets the Aegean sea and is full of little coves and great sheltered swimming spots. This evening is the chance to get to know fellow sailors over a few drinks and a sunset on board. The boat will anchor in Samanlik Bay for the night.

    Overnight: Gulet 'Northwind', 'Mozaik', 'Buket' or similar
    Meals included: Breakfast;Dinner
    Day 8 Samanlik Bay - St Nicholas Island

    Set sail early this morning along the picturesque coast of Fethiye, stopping for lunch in a secluded bay. Next, depart to Butterfly Valley, where you will get the chance to visit this amazing bay which hosts 136 different varieties of butterflies. Next, cruise to Oludeniz (the Blue Lagoon) for a visit and swim. Oludeniz is a virtual paradise, with the warm turquoise waters flanked by sheer mountains; it’s a real place to escape. Tonight the boat is anchored just near St Nicholas Island where you can explore the ruins of a Byzantine settlement before another dinner on deck.

    Overnight: Gulet 'Northwind', 'Mozaik', 'Buket' or similar
    Meals included: Breakfast;Lunch;Dinner
    Day 9 St Nicholas Island - Kas

    Enjoy a sunrise departure to Yesilkoy this morning for breakfast and a swim in a quiet bay surrounded by olive groves. Afterwards, it’s on to Kas, the pearl of the Med, where we’ll spend the afternoon shopping through tiny little streets and markets. Kas is one of the best shopping ports along the Mediterranean. Later in the day we’ll depart for Limanagzi bay for a well-earned swim and dinner.

    Overnight: Gulet 'Northwind', 'Mozaik', 'Buket' or similar
    Meals included: Breakfast;Lunch;Dinner
    Day 10 Kas - Smugglers Cove

    Today, visit the city of Simena, a traditional fishing village with no car access. Here you can visit the impressive castle overlooking the bay. The natural amphitheatre of Ucagiz bay with its Lycian tomb is a perfect morning point to catch a fiery sunset. Today provides an opportunity to explore the ancient sites of Turkey’s Mediterranean coast, with lots of time for swimming as well. Tonight, we’ll be picked up by speedboat and escorted to a party on the pirates’ island, Smugglers Cove.

    Overnight: Gulet 'Northwind', 'Mozaik', 'Buket' or similar
    Meals included: Breakfast;Lunch;Dinner
    Day 11 Smugglers Cove - Gokkaya

    Enjoy a relaxed day today as the boat moves at a slow pace. Enjoy a chance to snorkel the pirates cave around breakfast. This is a deep blue water cave with a small beach inside. Next visit Kekova, home to the sunken city, where you can snorkel through the ruins. Afterwards, the boat will settle in the wide bay near Gokkaya. Here you’ll have a chance to experience optional water sports such as waterski and banana ride (not included), before mooring in our little hidden hideaway. The sunsets here are fantastic.

    Overnight: Gulet 'Northwind', 'Mozaik', 'Buket' or similar
    Meals included: Breakfast;Lunch;Dinner
    Day 12 Gokkaya - Kalkan

    After breakfast, cruise to Bayindir Limani for a swim. Then it’s on to Kalkan, a picturesque little town of true unspoilt beauty. Explore the cobbled streets of this charming Turkish village. We’ll spend most of the day here. You’ll also have the option to take a day trip to Patara beach, one of the most beautiful beaches in Turkey.

    Overnight: Gulet 'Northwind', 'Mozaik', 'Buket' or similar
    Meals included: Breakfast;Lunch;Dinner
    Day 13 Kalkan - Fethiye

    After an early start, moor up in Camli Burun, a sheltered bay surrounded by pine clad ridges. After breakfast, we’ll sail to Batikkaya bay for some more leisure sunbathing and swimming. Tonight we will port back to Fethiye to discover the long history of this important hub.

    Overnight: Gulet 'Northwind', 'Mozaik', 'Buket' or similar
    Meals included: Breakfast;Lunch;Dinner
    Day 14 Fethiye - Free Day

    After the breakfast, disembark the cruise and make your way to the hotel for check in. Enjoy the remainder of the day at leisure.

    Overnight: Alize Hotel or similar, Fethiye
    Meals included: Breakfast
    Day 15 Fethiye - Istanbul

    This morning, depart to Dalaman Airport for your internal flight to Istanbul. Upon arrival, check in to your hotel and enjoy the remainder of the day at leisure.

    Overnight: Mercure Hotel or similar, Istanbul
    Meals included: Breakfast
    Day 16 Istanbul, Turkey - Australia

    Today, at the appropriate time, you will be transferred to the airport for your return flight to Australia.


    Meals included: Breakfast;In-Flight
    Day 17 Arrive in Australia

    Please note: Some flights may arrive +1 days later

    Important Info

    Booking information

    After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. The Passenger Information Form must be completed within 72 hours of purchase.
     
    Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
     
    On purchasing this Travel Offer you are bound by the General Terms and Conditions, in addition to the specific terms and conditions outlined in this Important Information.
     
    Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead up to and immediately prior to travel, as well as any requirements post-travel upon their return.
     
    CANCELLATION POLICY
    Covid-19 Booking Policy
    • TripADeal Tour packages are non-refundable. If your Tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other package available via the TripADeal website.
     
    Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the tour operator you are due to stay with.
     
    Please note: all additional charges are payable direct to your Travel Consultant in AUD (unless otherwise stated).

    Offer essentials

    Travel offer is valid for travel on selected dates until the 15 October 2023.
     
    This travel offer is priced per person based on a twin share.
     
    Single Traveller Supplement
    For solo travellers, a mandatory single supplement of $1100 applies.
           
    Departure Dates
    2022
    October: *16
     
    2023
    April: *2, 30
    May: 7, 28
    June: 4, *18
    July: ^23
    August: ^6, ^20
    September: *3
    October: 15
    Please note: See checkout for live dates and availability.
          
    Surcharges
    Please note:
    • dates/months with a * incur a flight high season surcharge of $270 per person.
    • dates/months with a ^ incur a land high season surcharge of $200 per person.
     
    Departure Cities
    Sydney, Melbourne or *Brisbane
     
    Departure City Surcharges
    Brisbane: $100 per person

    Flights

    Full-Service Airline(s) Used For International Flights
    Etihad Airways, Emirates, Oman Air, Qatar Airways, Singapore Airlines, Turkish Airlines, Royal Jordanian, Qantas Airways, Lufthansa, Swiss Airways, Austrian Airlines, Cathay Pacific, Air France, KLM, Virgin Australia, Thai Airways, Malaysia Airlines, Royal Brunei and airline partners (subject to availability).
    Please note: One-way flights can not be accommodated. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation.
     
    Domestic Flights Luggage Allowance:
    15kg checked in baggage and 7kg hand luggage
    *Baggage allowance can change, please check on your domestic flight tickets for any updates*
      
    Arrive early in Istanbul, Turkey
    $200 per person, subject to availability
    Please note:
    • This fee does not include extra nights accommodation, meals or airport transfers.
    • No flight booking changes or cancellations are permitted after air tickets have been issued.
    • Flight changes are subject to availability at the time of booking.
    Black Out Dates:
    10 September 2022 - 10 October 2022 
    20 November 2022 - 10 February 2023 
    10 September 2023 -10 October 2023 
    20 March 2023 - 30 April 2023
    10 June 2023 - 10 August 2023            
    20 November 2023 - 20 January 2024
     
    Stay behind in Istanbul, Turkey
    $200 per person, subject to availability
    Please note:
    • This fee does not include extra nights accommodation, meals or airport transfers.
    • No flight booking changes or cancellations are permitted after air tickets have been issued.
    • Flight changes are subject to availability at the time of booking.
    Black Out Dates:
    10 September 2022 - 10 October 2022 
    20 November 2022 - 10 February 2023 
    10 September 2023 -10 October 2023 
    20 March 2023 - 30 April 2023
    10 June 2023 - 10 August 2023            
    20 November 2023 - 20 January 2024
     
    Flight Class Upgrades
    • Premium Economy (Not Available)
    • Business Class (Australia - Istanbul, Turkey / Istanbul, Turkey - Australia): $6999 per person
    Please note:
    • All Premium Economy and Business Class upgrades are subject to availability (if we are not able to fulfil your business class request the upgrade cost will be refunded).
    • On any upgrade purchase, short haul flights and domestic flight sectors are not guaranteed in a Premium or Business cabin; subject to aircraft configuration.

    Cruises


    Cabins


    All cabins are subject to availability; some cabins may have restricted views.

     

    Gulet / Yacht Experience
    Sail aboard a high-quality chartered gulet, such as the Northwind, Mozaik, Buket or similar! Gulets are traditional wooden sailing vessels that have been used along the southwestern coast of Turkey for centuries. Ranging in size from 14 to 35 metres in length, they are now one of the most popular ways for tourists to explore the coastlines of Turkey and Greece.

    Accommodation


    Accommodation Used


    4-5 Star (self-rated)

    Istanbul: Mercure Hotel or Similar

    Canakkale: Troia Tusan Hotel or Similar

    Kusadasi: Suhan 360 Hotel or Similar

    Fethiye: Alize Hotel or Similar.

    Please note: Accommodation/rooms offered are based on a lead-in room type, and are subject to availability based on seasonality. Properties will be confirmed, no later than two weeks prior to travel.

     

    Extra Nights
    Not available at check-out.
    Please note: If you are interested in booking additional nights of accommodation pre or post tour, please wait until you receive your travel documentation approximately 6 weeks prior to departure for the confirmed list of hotels. If booking your own additional accommodation directly with the hotel please be aware that you may be required to change rooms at the start/end of your tour.
     
    Maximum Room Capacity
    2 people.
     
    Child Policy
    • No child discounts. Full price applies for all children travelling with their parents.
    • Valid for Children 12 years old and over.
    Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors allowed.
     
    Triple Share
    Not available.
     
    Bedding Configuration
    Double or Twin (subject to availability).
     
    Adjoining / Interconnecting Rooms (hotel only)
    Subject to availability and at the hotels discretion. Please enquire on booking if you require this option.

    General tour information

    Minimum group size 16, maximum group size 20 per vehicle.

    Exclusions

    • Visa fees and requirements (A Visa is a strict requirement if travelling on an Australian passport)
    • Meals/beverages not stated in the itinerary
    • Recommended gratuities/tipping: 25 Lira per person, per day
    • Optional activities/tours
    • Personal expenses
    • City Tax approximately €1-2 per person, per night in a hotel, payable upon check-in.
    • Travel insurance (Mandatory)
    Please note: A comprehensive travel Insurance policy must be organised BEFORE all details can be finalised.

    Other important information

    TOUR GUIDE VS. TOUR LEADER
    Tour Guide:
    Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on history, art, architecture and culture of the city/village/attraction in which he or she is guiding the tour. The guide meets the group at the required place and leaves the group at the end of the tour, they do not travel with the group.
     
    Tour Leader:
    An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides in each stop. A tour leader may provide general guidance around a city or village, and offer information on the place visited on the bus, however, they are not required to have specific knowledge on art, architecture, or history. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and if caught doing so, can be fined.
     
    Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when particularly required to enhance the experience of the destination featured.
     
    CLIMATE & AVERAGE TEMPERATURES
    Istanbul
    Temperatures in May/June and September/October are between 22 and 30°C.
     
    Kusadasi
    There are two main seasons in Kusadasi: the cold season and hot season, which basically correlate with winter and summer in other parts of Europe. The shoulder seasons, autumn and spring, experience weather patterns that are a mix of both the cold and warm seasons.
     
    Fethiye
    Average temperatures in Fethiye vary greatly. Considering humidity, temperatures feel nice most of the year, excluding some hot weeks in the summer, with a very low chance of precipitation throughout the year.
     
    FLIGHTS
    Seat Selection & Frequent Flyer Points:
    At TripADeal we do not arrange seat selection. It is important to highlight that some Airlines do not allow pre-selected seats. We strongly suggest you contact the Airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the Airline once you have your flight information.
     
    Passport Validity:
    Customers are required to provide valid passport details either at the time of purchase or no later than 45 days prior to the departure date. Failure to do so may result in cancellation of the booking. In this instance, customers will be responsible for any costs and fees incurred.
     
    COACH TOUR
    Meals:
    30 meals in total are included in the package, for all other meals; lunches and dinners the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify TripADeal of any dietary requests/requirements.
    Please note: we will do our best to meet your requests/requirements, however, cannot guarantee that we will always be able to.
     
    Luggage:
    You will be responsible for all your personal belongings whilst on the tour. With regards to luggage, you must carry your own luggage from the coach to the hotel room and back to the coach. The driver will assist with the uploading and off-loading of the luggage from the coach.
     
    OTHER
    Fitness Level Required / Mobility:
    Our vehicles are not equipped with wheelchair access, so, unfortunately, our tours are currently not suitable for wheelchair users and those less mobile.
    Please note: a general level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel.
     
    Gratuities / Tipping:
    Land:
    Gratuities (tips) are not included in the tour price for the services of the tour leader (when available) and driver throughout the tour. The recommended tip is 25 Turkish Lira per person per day this covers the guide/leader and the driver, which will be collected whilst on tour.
     
    Tipping for all services provided on tour is always a matter of personal discretion, however, please be aware that tipping is considered by many locals to be a part of their normal remuneration and they may approach you for payment and there is no need to be intimidated by the request.
     
    Sightseeing:   
    Please note: In the event entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary where possible, will be adjusted or similar activity will be offered in its place (subject to availability).
     
    Shopping: (International)
    Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all of your receipts.
     
    Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
    Please refer to our Terms and Conditions in regards to shopping for further information.
         
    Visas

    A tourist visa is a strict requirement if travelling on an Australian Passport. You will be able to start your eVisa application process once you receive your final travel documentation 6 weeks prior to departure.
     
    Important:
    Visa rules may have changed since COVID-19. Check with the nearest embassy, consulate or immigration department of the destination you're entering.
     
    Please note: Passengers who are not Australian citizens must check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required. It is also important to note, that some areas of employment such as journalism, government authorities and charity organisations may have additional restrictions in applying for Visas. This may in turn affect the type of application required.

    Schedule of fees

    Voluntary Changes
    This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.
    • Changes - $100.00 per booking + any additional charges applied by the airline/cruise company/accommodation/other travel providers.
     
    Name Changes Due To Passenger Error
    • If the incorrect name has been advised to TripADeal, charges of $100.00 per booking + any additional charges applied by the airline/cruise company/accommodation/other travel providers.
     
    Supplier Fees
    In the event the Travel Offer you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Travel Offer due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. TripADeal has committed to these costs as your Agent and will endeavour to recover all funds committed and/or paid for your Travel Offer, but this may not be possible in all circumstances. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event, TripADeal is unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee. This fee is not revenue-raising and is paid to or withheld by our suppliers when recovering payments. 

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