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Tuscany & Western Med
Trevi Fountain, Rome
Palma de Mallorca
Barcelona
Colosseum
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15 Day Tuscany and Western Med

Tour the stunning countryside of Tuscany
Cruise from Italy to Spain with Holland America
Earn & Use Qantas Points Earn & Use Qantas Points
Enjoy a 7-day Holland America Line Western Mediterranean cruise from Italy to Spain
Includes 5 nights 4-star hotel accommodation in central Florence, Rome and Barcelona.
26 meals and 2 wine tastings, including all meals while cruising.
Includes return international flights.
Overview

Overview

Tuscany isn’t just a fleeting holiday romance, it’s a lifelong love story. Sun-kissed hills that inspired the great painters, sculptors, and architects; mouth-watering food and wine that stirs the senses and ignites the passion of locals and visitors alike. Combine this with a seven night cruise through the glittering Mediterranean and you have yourself the holiday of a lifetime.

Begin this incredible journey in the historic streets of Rome, taking in awe-inspiring landmarks such as The Trevi Fountain and the spectacular Colosseum, then make your way into the countryside towards the rolling hills of Tuscany. Enjoy a stunning drive from medieval towns to renaissance cities and bucket-list destinations and enjoy two complimentary wine tastings in the gorgeous Tuscan countryside. Then, embark on your seven day Holland America cruise aboard the Pinnacle Class ‘Nieuw Statendam’ ship from Italy to Spain, stopping at breathtaking ports, uncovering dramatic coastlines and so much more!

Tour Inclusions

HIGHLIGHTS
  • Enjoy the convenience of waking up in the very centre of Rome, Florence and Barcelona
  • Relax with 5 nights 4-star accommodation in the centre of these amazing European cities
  • Immerse yourself in the stunning countryside of Tuscany on a 5-day exclusive tour
  • Venture to six awe-inspiring Mediterranean ports on-board Holland America Line Cruises
  • Relish in 3 enlightening city tours of the iconic cities of Rome, Florence and Barcelona
  • Delight in free time to explore at length the historic hill towns of Orvieto, San Gimignano, Montepulciano and the unforgettable renaissance cities Florence and Siena in Tuscany
  • Enjoy 2 local wine tastings at wineries in the beautiful rolling hills of Tuscany and Umbria
  • View the iconic 14th-century seafront Cathedral, ‘jewel of the Mediterranean’ in all its glory at sunset with a unique late sail from the island of Palma de Mallorca
  • Discover magical coastlines and ancient history around the cosmopolitan city of Naples
  • Experience the captivating cultures of north Africa during your visit to Tunisia
  • Amble through the squares and art nouveau buildings of the seaside city of Valencia
    Explore the wondrous Gothic towers and architecture in the dazzling city of Siena
  • Marvel at ancient temples, volcanic coastline and unspoilt beaches on the island of Sicily
FLIGHTS
  • Return International Flights (Economy) Ex SYD/MEL/BNE*
CRUISE
  • 7 day Holland America Line Western Mediterranean Adventure from Italy to Spain
  • Cruise aboard the largest ship in the Holland America fleet, the Pinnacle Class ‘Nieuw Statendam’ ship
  • Revel in the abundant live classical, jazz, rock and blues music venues around the ship
  • Tantalize your taste buds with fine cuisine curated by a team of 7 world-renowned chefs
  • Bask in the bright lights of Broadway with dazzling nightly performances in the theatre
  • Enjoy the extensive wine collection carefully selected by wine critic James Suckling
ACCOMMODATION
  • Enjoy 5 nights quality hotel accommodation in Tuscany, Rome, Barcelona
TRANSFERS
  • Rome airport to the hotel
  • Florence to the cruise terminal in Rome
  • Barcelona cruise terminal to the hotel
    The hotel to Barcelona airport
DINING
  • 26 meals including all meals while cruising
TOUR ESSENTIALS
  • Airport and cruise taxes and surcharges
Day 1 Australia to Rome, Italy

Today fly from Sydney, Melbourne or *Brisbane to Rome, Italy. You will fly on reputable airlines such as Etihad Airways, Emirates, Qatar Airways, Singapore Airlines, Lufthansa, Swiss Airways, Austrian Airlines, Finnair or Cathay Pacific to name a few (subject to availability). Due to flight time and scheduling, you will arrive in Rome on Day 2.


Meals included: In-Flight
Day 2 Welcome to Rome

Benvenuto, nella bella Roma! (welcome to beautiful Rome!) Upon arrival at Rome airport you will receive a meet & greet by your tour manager and transfer to your hotel in the centre of Rome. Enjoy the rest of the day at your leisure.

Overnight: NH Roma Vittorio Veneto or similar
Meals included: Breakfast
Day 3 Rome City Tour

Today after breakfast you will embark on a morning panoramic tour of the city, beginning with the Trevi Fountain, which has become an iconic spot thanks to the movie ‘La Dolce Vita’, directed by Federico Fellini.

The tour will take you through the streets of the old town, you will see famous sites such as the Pantheon, the spectacular Colosseum; the Palazzo Madama, which houses the Senate of the Italian Republic; and Navona Square, which was built on the ruins of the Domitian Circus (entrances not included). Enjoy the remainder of today at your leisure to visit any of the multitude of Rome’s amazing cultural sites like the Forum, Vatican City or perhaps enjoy an afternoon gelato on the iconic Spanish steps (additional tours not included)

PRO TIP: In the evening, make your own way to Testaccio, one of the city’s many delightful food districts filled with delightful outdoor cafes and trattorias for an aperitivo and evening meal you will never forget!

Overnight: NH Roma Vittorio Veneto or similar
Meals included: Breakfast
Day 4 Rome to Orvieto, Siena & Florence

Today you will depart Rome for the beautiful rolling hills of Tuscany. After breakfast you will head northbound toward the region of Umbria known as the green heart of Italy. A two hour drive past stunning medieval towns, wonderful undulating countryside and endless grape vines will bring you to the memorable hill town of Orvieto. Perched atop an impenetrable rocky outcrop it is famous for its beautiful marble cathedral and its Orvieto Classico wine. Here you will have the chance to visit a traditional Umbrian winery and sample some of the most iconic local wines. Continue further north and into the heart of Tuscany where you will reach the small medieval city of Siena. The beauty of which is best experienced by walking through its historic streets and relaxing at the outdoor cafes in the Piazza Del Campo, site of the Palio Horses Races. See also the Piazza del Duomo, Santa Maria della Scala & Torre del Mangia. A short one hour drive and you will find yourself in your final destination for the day, the radiant Tuscan capital of Florence where you will have the remainder of the evening at your leisure.

Overnight: Mercure Firenze Centro or similar
Meals included: Breakfast
Day 5 Florence & San Gimignano

Waking up in this most awe inspiring renaissance city is a true bucket-list must. The smells of strong espresso and freshly baked brioche permeate the spring air. After a coffee and breakfast you will embark on your morning tour of the Tuscan countryside and the beguiling hilltop village of San Gimignano. Be amazed by the labyrinth of winding cobblestone streets and elegant piazzas hidden inside these wonderfully preserved ancient walls. Admire the distinctive skyline boasting 13 medieval towers and home of the renowned wine called Vernaccia. Here you will have the chance to enjoy a local wine tasting at one of the best wineries of the region, the Tenuta Torciano winery.

Upon your return into Florence, it is now time for an enjoyable walking tour of this captivating city with your tour manager. Here you will view the main sites like Santa Maria Novella, Ponte Vecchio, the iconic Duomo and the Piazza della Signoria. With the rest of your afternoon and evening at your leisure, take the time to explore this magnificent ancient walled city which is a true treasure trove of renaissance architecture. Behold sculptures by Michaelangelo and Giambologna, breathtaking artworks by Boticelli and Giotto. You can also choose to explore the world-famous Uffizi museum (Not included. Must be booked and paid prior to arrival to ensure space) Or perhaps while away the afternoon along the famed Via del Parione, shopping in the countless artisanal stores and Florentine leather boutiques.

Sta sera (this evening) be sure to reserve yourself a table in one of the many fantastic traditional restaurants tonight where the brave at heart can take the bull by the horns and order the iconic surfboard sized “Bistecca Fiorentina”, a real T-bone steak to remember. PRO TIP: The Palazzo Vecchio, viewed in the crisp morning air, is truly a beauty to behold and well worth an early wake up.

Today enjoy a complimentary wine tasting.

Overnight: Mercure Firenze Centro or similar
Meals included: Breakfast
Day 6 Montepulciano, Tuscany Cruise Embarks 4pm

After breakfast, bid farewell to Florence until ‘la prossima volta’ (the next time) The journey continues as you head southbound on your way back to Rome to the beautiful renaissance hill town of Montepulciano.

A timeless medieval village nestled above the stunning Val d’Orcia surrounded by rambling vines of the local vino rosso of the same name, Montepulciano enjoys fantastic views of the countryside below. Stroll along quintessential cobblestone streets past epochal churches admiring the picture-postcard landscape. Every way you turn, you are confronted with the bella vistas of the captivating Tuscan countryside, where waves of hills and golden fields, dotted with cypresses merge together and all roads lead to the magnificent central piazzas and historic churches.

With the noble Tuscan hills trailing behind you in the distance, you will now be transferred to Civitavecchia cruise terminal to embark your exciting 7 night Western Mediterranean cruise onboard Holland America’s newest Pinnacle Class ship the ‘Neuw Statendam’.

Today enjoy a complimentary wine tasting.

Overnight: Holland America Line “Nieuw Statendam” ship
Meals included: Breakfast;Dinner
Day 7 Naples, Italy 8am- 6pm

The first stop on your Western Mediterranean cruise is the legendary seaside city of Napoli. Sitting in the shadow of the foreboding Mt Vesuvius and known for its vibrancy and indulgent cuisine, Naples is a bustling port town with a colourful past. The celebrated Roman ruins of Pompeii and Herculaneum, both victims of Vesuvius’ devastating 79 C.E. eruption, lie just south of the city.

The delightful towns of Sorrento and Positano and the magnificent scenery of the Amalfi Coast are within easy reach too. The dolce vita glamour of Capri is just a stone’s throw away and the healing thermal waters of Ischia are only a short hydrofoil hop from the mainland. (shore excursions are not included and can be booked direct with the cruise line).

Overnight: Holland America Cruise Line “Nieuw Statendam” ship
Meals included: Breakfast;Lunch;Dinner
Day 8 Palermo, Italy 7am- 5pm

Sicily's capital is a marvellously jumbled, crumbling blend of old and new. A canvas upon which the region's complex and ever-shifting history has been painted. Over the centuries, the Phoenicians, Greeks and Romans have all laid claim to the island. The Arabs of North Africa, and then Normans from France oversaw a renaissance during which many of Palermo's iconic landmarks and modern tourist attractions were built.

To see some of the vestiges of ancient empires, take a day trip from Palermo to the Valley of the Temples at Agrigento, a UNESCO World Heritage Site. Its Greek and Roman ruins, including the Temple of Concordia remain wonderfully intact (shore excursions are not included and can be booked direct with the cruise line).

Overnight: Holland America Cruise Line “Nieuw Statendam” ship
Meals included: Breakfast;Lunch;Dinner
Day 9 La Goulette, Tunisia 7am- 11pm

Just a stone’s throw from Sicily across the Mediterranean is the North African capital of Tunis. This vibrant metropolis offers a bustling medley of trade,conquest and independence. In days gone by, this was home to a crucial trading post servicing the ancient Mediterranean and capital of the Carthaginian empire, once the glorious rival of Rome. Nowadays Carthage is a patchwork of beguiling seaside ruins, the last vestige of one of the most affluent cities of the classical world. Well worth the visit are the Bardo Museum, famed for its collection of mosaics and major finds from Carthage. The Medina Quarter of Tunis developed in the middle ages and now a UNESCO world heritage site is a labyrinth of some 700 monuments, palaces, mosques and fountains (shore excursions are not included and can be booked direct with the cruise line).

Overnight: Holland America Cruise Line “Nieuw Statendam” ship
Meals included: Breakfast;Lunch;Dinner
Day 10 Cruising

Today you will be transiting through the Mediterranean Sea between Algeria in Northern Africa and Sardegna in Italy.

Overnight: Holland America Cruise Line “Nieuw Statendam” ship
Meals included: Breakfast;Lunch;Dinner
Day 11 Palma de Mallorca, Spain 7am- 8pm

One of Spain’s most delightful towns, Palma is the largest city and capital of both the island of Mallorca and the entire Balearic archipelago. She hums with the traditional rhythm of a lively Mediterranean island city. Busy food markets, open-air terrazas for lazing and grazing. The charming Passeig del Born is perfect for an evening paseo (stroll) under its entrancing canopy of trees. The city is also becoming a hub of contemporary culture and cuisine. Witness the old town’s buzzing gallery scene, and cutting-edge restaurants. Palma’s location is truly peerless, at the centre of a glorious sweeping bay, the city has its own beautiful beaches and a new state-of-the-art marina that brings in both tourists and locals alike to stroll and take in the giant luxury yachts. Crowned by the magnificence of Palma’s 14th-century cathedral in a commanding position on the old sea wall, its soaring beauty makes it one of Europe’s most spectacular buildings.

Overnight: Holland America Cruise Line “Nieuw Statendam” ship
Meals included: Breakfast;Lunch;Dinner
Day 12 Valencia, Spain 7am - 8pm

Now the third-largest city in Spain, this bustling port city was once the capital of the Kingdom of Valencia which during its golden age in the 14th and 15th centuries eclipsed Barcelona in importance. A civilized town with a rich artistic past and charismatic present, Valencia has a fabulous Mediterranean climate, relaxed beaches, wonderful examples of Rococo, Roman, Moorish and art nouveau architecture and an intriguing medieval Centro Histórico with its maze-like cobblestone alleyways. Among Spaniards, 2000-year-old Valencia has a reputation for exuberance and sensuality, as well as an inordinate fondness for staying up late. It’s also emerging as one of the country's most forward-thinking food cities.

Overnight: Holland America Line “Nieuw Statendam” ship
Meals included: Breakfast;Lunch;Dinner
Day 13 Barcelona, Spain Disembark 7am - Barcelona City Tour

After enjoying your final breakfast onboard and disembarking the Nieuw Statendam, you will be met by your driver & guide. Set off for a half day tour of this eclectic Spanish city. You will admire the exceptional architectural heritage of the city that owes much to the sculptor and architect Gaudi. Specifically, among his other original works you will see Sagrada Familia. The Sagrada Família is famous for being one of the most iconic examples of Antoni Gaudí's unique style, combining elements of Art Nouveau, Catalan Modernism and Spanish Late Gothic design. Continue to the Gothic Quarter with the cathedral, the old town hall, and the magnificent palace of the Archbishopric. Continue up to Montjuic Hill to enjoy a panoramic view of this beautiful city before heading to your hotel.

With the afternoon at your leisure, you can choose to explore this vibrant seaside port city, packed with centuries of iconic art, architecture and lined with sunny white-sand beaches. Explore the Catalan capital's tourist attractions and historic neighbourhoods, Modernism and world-renowned art museums, galleries and local crafts shops, some of which are centuries old and stock a wealth of traditional Catalan wares.

After you see the sights, there are lively tapas bars around every corner where you can stop for a drink or a snack, no matter the hour. There's Gaudí's mosaic-decorated park, a neoclassical maze at the Laberint d'Horta, as well as plenty of elevated perches where sightseeing visitors can take in the magnificent views.

Overnight: Occidental Atenea Mar or similar
Meals included: Breakfast
Day 14 Barcelona to Australia

After breakfast, it is time to prepare for your journey home. Enjoy a convenient transfer from your Barcelona hotel to the airport. Now just sit back, relax and enjoy your journey home.


Meals included: Breakfast;In-Flight
Day 15 Arrive Australia

Today you will arrive home in Australia. Make your own onward travel arrangements.

Important Info

Booking information

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. The Passenger Information Form must be completed within 72 hours of purchase.
 
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
 
On purchasing this Travel Offer you are bound by the General Terms and Conditions, in addition to the specific terms and conditions outlined in this Important Information. 
 
Please note: All countries and territories have different entry requirements in relation to vaccinations, quarantine/isolation periods and travel restrictions. Due to the evolving nature, we would ask all of our customers to monitor, meet and adhere to the specific requirements of their intended destination(s) in the lead up to and immediately prior to travel, as well as any requirements post-travel upon their return. 
 
CANCELLATION POLICY
Covid-19 Booking Policy
• TripADeal Tour packages are non-refundable. If your Tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other package available via the TripADeal website. 
 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the property you are due to stay with.
 
Please note: all additional charges are payable direct to your Travel Consultant in AUD (unless otherwise stated).

Offer essentials

Travel offer is valid for travel on selected dates until 24th April 2023
 
This travel offer is priced for one person based on twin share
 
Single Traveller Supplement
For solo travellers, a mandatory single supplement applies; 
Inside Cabin $2699 
Ocean View Cabin $3049
Balcony Cabin $3249
 
Departure Dates
April 24th 2023
Please note: See checkout for live dates and availability.
 
Departure Cities
Sydney, Melbourne, *Brisbane
 
Departure City Surcharges
Brisbane $100 per person

Flights

Full Service Airline(s) Used
Etihad Airways, Emirates, Qatar Airways, Singapore Airlines, Lufthansa, Swiss Airways, Austrian Airlines, Finnair or Cathay Pacific, to name a few (subject to availability).
Please note: One-way flights can not be accommodated. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 
 
Arrive early in Rome
$200 per person, subject to availability
Please note:
• This fee does not include extra nights accommodation, meals or airport transfers.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking. 
• Blackout dates:
01/06/2022- 01/03/2023
20/03/2023- 24/04/2023
 
Stay behind in Barcelona
$200 per person, subject to availability
Please note:
• This fee does not include extra nights accommodation, meals or airport transfers.
• No flight booking changes or cancellations are permitted after air tickets have been issued.
• Flight changes are subject to availability at the time of booking.
• Blackout dates:
10/06/2023- 20/08/2023
10/09/2023- 10/10/2023
 
Flight Class Upgrades
• Business Class $6999 Per Person
Please note: 
• All Premium Economy and Business Class upgrades are subject to availability (if we are not able to fulfill your business class request the upgrade cost will be refunded).
• On any upgrade purchase, short-haul flights and domestic flight sectors are not guaranteed in a Premium or Business cabin; subject to aircraft configuration.
• If Abu Dhabi, Dubai or Doha stopovers are offered, Premium Economy upgrades will not be available

Cruises


Cabins


All cabins are subject to availability; some cabins may have restricted views.



Accommodation


Accommodation Used


4 Star (self-rated)

Rome- NH Roma Vittorio Veneto (Or similar)

Florence- Mercure Firenze Centro (Or similar)

Barcelona- Occidental Atenea Mar (Or similar)

Please note: Accommodation/rooms offered are based on a lead-in room type, and are subject to availability based on seasonality. Properties will be confirmed, no later than two weeks prior to travel.

 

Holland America Line 
Fluid lines and dramatic spaces make Holland America’s Nieuw Statendam a modern beauty. The second in the line of Pinnacle-class cruise ships, its design draws inspiration from the elegant curves of musical instruments. When not relaxing in well-appointed suites or staterooms, guests will have a multitude of innovative dining and entertainment options. From Rudi’s Sel de Mer to Nami Sushi to the Rolling Stone Rock Room, B.B. King’s Blues Club, and the visually stunning two-level World Stage. 
 
Extra Nights
Not available at check-out.
 
Maximum Room Capacity
2 people (subject to availability).
 
Child Policy
• No child discounts. Full price applies for all children travelling with their parents.
• Valid for Children 2 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors allowed.
 
Bedding Configuration
Twin or double (subject to availability).
 
Adjoining / Interconnecting Rooms
Subject to availability and at the hotel's discretion. Please enquire on booking if you require this option.

General tour information

Optional Tours / Activities
Please note:
• Some tours require minimum numbers to operate.
• Shore excursions can be booked/reserved directly with the cruise line prior to travel (subject to availability)
• Shore excursions can also be booked whilst onboard (subject to availability).

Exclusions

• Visa fees and requirements (A tourist visa is not required for Europe if travelling on an Australian passport)
• Meals/beverages not stated in the itinerary (including any specialty restaurants onboard cruise or restaurants on tour)
• Cruise gratuities/tipping Mandatory service charge (Approx $14.50USD Per person per day to be paid onboard)
Tour gratuities/tipping Mandatory service charge 
• Optional activities/tours (including any 'onshore' excursions as part of cruise)
• Personal expenses
• Travel insurance (Mandatory)
Please note: A comprehensive travel Insurance policy MUST be organised BEFORE all details can be finalised.

Other important information

TOUR GUIDE VS. TOUR LEADER
Tour Guide: 
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on history, art, architecture and culture of the city/village/attraction in which he or she is guiding the tour. The guide meets the group at the required place and leaves the group at the end of the tour, they do not travel with the group. 
 
Tour Leader: 
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides in each stop. A tour leader may provide general guidance around a city or village, and offer information on the place visited on the bus, however, they are not required to have specific knowledge on art, architecture, or history. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and if caught doing so, can be fined. 
 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when particularly required to enhance the experience of the destination featured. 
 
CLIMATE & AVERAGE TEMPERATURES
Rome
May makes an excellent time of the year to visit Rome, Italy. Spring is now in full swing and the weather gradually shifts towards the summer months.
Temperatures normally hover between 15 and 20ºC, so it's a pleasant time to visit when it's unlikely that you'll experience any extremes of hot and cold. 
 
Barcelona
May to July is the most ideal weather for a holiday in Barcelona as it is summertime. 
The average daytime temperatures are around 20°C. The average minimum temperatures drop down to 12°C. At this time of year, the maximum temperature can even exceed a hot 25°C one day in ten. 
 
FLIGHTS
Seat Selection & Frequent Flyer Points:
At TripADeal we do not arrange seat selection. It is important to highlight that some Airlines do not allow pre-selected seats. We strongly suggest you contact the Airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the Airline once you have your flight information.
 
Passport Validity:
Customers are required to provide valid passport details either at the time of purchase or no later than 45 days prior to the departure date. Failure to do so may result in cancellation of the booking. In this instance, customers will be responsible for any costs and fees incurred.
 
CRUISE
• Embarkation - Due to security reasons, all guests must be on board 2 hours before sailing.
• Disembarkation - Begins approximately 2 hours after docking.
• Itineraries are subject to change at any time without notice.
• Check your specific sailing for exact departure and arrival times. All times are local to the port.
 
Cruise Loyalty Discounts:
Please note: Travellers booked via TripADeal will not be entitled to receive any cruise line customer loyalty discounts. Similar to airline frequent flyer programs, this is outside of the TripADeal booking process. However, customers may contact the cruise line directly upon receiving their TripADeal travel documents to request any membership benefits to which they are entitled. 
 
COACH TOUR
Meals:
Daily breakfast is included in the tour, for all other meals; lunches and dinners the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify TripADeal of any dietary requests/requirements. 
Please note; we will do our best to meet your requests/requirements, however, cannot guarantee that we will always be able to.
 
Luggage:
You will be responsible for all your personal belongings whilst on the tour. With regards to luggage, you must carry your own luggage from the coach to the hotel room and back to the coach. The driver will assist with the uploading and off-loading of the luggage from the coach.
 
OTHER
Fitness Level Required / Mobility:
Our vehicles are not equipped with wheelchair access, so, unfortunately, our tours are currently not suitable for wheelchair users and those less mobile. 
Please note: a general level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel.
 
Gratuities / Tipping:
Land
Gratuities (tips) are not included in the tour price for services of the tour leader (when available) and driver throughout the tour. The recommended tip is €8 Euros per person per day. This covers the guide/leader and the driver and will be collected whilst on tour. 
 
Tipping for all services provided on tour is always a matter of personal discretion, however, please be aware that tipping is considered by many locals to be a part of their normal remuneration and they may approach you for payment and there is no need to be intimidated by the request.
 
Cruise
Gratuities (tips) are not included in the tour price for the services of the cruise staff throughout the cruise component of this tour. Holland America Line is an internationally registered company & operates to US & European standards, both of which have an economy driven by a gratuities culture. Gratuities are expected on your cruise and will be charged to your onboard account at Approx $14.50 per person per day. If you have any questions in regards to the gratuities on your cruise please speak to the guest services staff onboard the ship.
 
Sightseeing:
Please note: In the event entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary where possible, will be adjusted or similar activity will be offered in its place (subject to availability).
 
Shopping: (International)
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all of your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions in regards to shopping for further information.

Visas

A visa is not required to enter Europe as long as you are travelling on a valid Australian passport 
Important:
Visa rules may have changed since COVID-19. Check with the nearest embassy, consulate or immigration department of the destination you're entering.
  
Please note: Passengers who are not Australian citizens must check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required. It is also important to note, some areas of employment such as journalism, government authorities and charity organisations may have additional restrictions in applying for Visas. This may in turn affect the type of application required.

Schedule of fees


Voluntary Changes


This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

• Changes - $100.00 per booking + any additional charges applied by the airline/cruise company/accommodation/other travel providers.

 

Name Changes Due To Passenger Error
• If the incorrect name has been advised to TripADeal, charges of $100.00 per booking + any additional charges applied by the airline/cruise company/accommodation/other travel providers.
 
Supplier Fees
In the event the Travel Offer you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Travel Offer due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. TripADeal has committed to these costs as your Agent and will endeavour to recover all funds committed and/or paid for your Travel Offer, but this may not be possible in all circumstances. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event, TripADeal is unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee. This fee is not revenue-raising and is paid to or withheld by our suppliers when recovering payments.
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