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MSC Sinfonia
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20 Day Taste of Europe & UK

Journey through 6 unforgettable countries in 1 trip
Visit Paris, London, Mykonos, Venice, Santorini & more
Earn & Use Qantas Points Earn & Use Qantas Points
7 night MSC Cruise through the Mediterranean and Greek Islands
Return international flights with Emirates ex SYD/MEL/BNE/*ADL/*PER
10 nights quality hotel accommodation
Enjoy 30 meals including all meals while cruising


A trip to Europe is always a good idea. The striking blue-domed chapels and cliffside houses of Santorini, romantic canals and bridges in Venice, electric beach bars and azure waters in Mykonos, and an alpine fairytale brought to life in Lucerne… it’s a destination that truly offers something for everyone. And that’s barely scratching the surface! From London to Paris, Como to Kotor and beyond, this 20 day tour and cruise will showcase all the very best Europe has to offer.

Begin with free time in the merry old streets of London, home to icons like Buckingham Palace, Tower Bridge, The Shard and more. Continue to glamorous Paris for a sightseeing tour taking in the Eiffel Tower and Champs Elysées, and then journey amid the glorious vines of Burgundy en route to historic Dijon, followed by the alpine wonderland of Lucerne in Switzerland. Duck across the border to glamorous Lake Como, stop for a photo at Juliet’s Balcony in Verona, and then fall in love with the beauty and romance of Venice. As if that wasn’t enough, you’ll then embark on a thrilling seven night Mediterranean cruise aboard MSC Sinfonia or MSC Armonia - both 4-star ships offering delectable dining and stellar live entertainment. The whitewashed charm of Santorini, glamorous Mykonos, and Bari in Italy’s southern Puglia region, as well as beautiful Kotor in Montenegro, will dazzle and delight.

Package includes return international flights with Emirates, 10 nights hotel accommodation on tour, a seven night MSC Cruise, English speaking tour leader, Eurostar train and so much more!

Tour Inclusions

  • Visit 6 amazing countries: England, France, Italy, Switzerland, Montenegro and Greece
  • Discover the best of England, France, Italy and Switzerland on tour
  • Explore London, Paris, Dijon, Lucerne, Lake Como, Verona and Venice
  • Enjoy a day at leisure in London
  • View the Eiffel Tower and Notre Dame on tour in historic Paris
  • Drive through the scenic Burgundy wine region
  • Enjoy a wine and cheese tasting tour at the famous Fromagerie Gaugry
  • Tour Dijon, capital of the historic Burgundy wine region
  • Admire famous Chapel Bridge in Lucerne, Switzerland
  • Marvel at the picturesque lakes of Lugano and Como
  • Enjoy a day at leisure in Como
  • See Juliet's Balcony in Verona, inspired by Shakespeare’s Romeo and Juliet
  • Stroll the romantic streets and canals of Venice on tour
  • Cruise among the spectacular Greek Islands
  • Admire the whitewashed villages of Santorini
  • Feel like a movie star in glamorous Mykonos
  • Discover the charming city of Bari, capital of Italy’s Puglia region
  • Dock in Kotor, an atmospheric medieval town on Montenegro’s Adriatic Coast
  • Return international flights with Emirates (economy class) ex SYD/MEL/BNE/*ADL/*PER
  • 7 night MSC Cruise through the Mediterranean and Greek Islands
  • Sail aboard the sensational ‘MSC Sinfonia’ ship (2022 departures)
  • Sail aboard the sensational ‘MSC Armonia’ ship (2023 departures)
  • 10 nights quality hotel accommodation on tour
  • Enjoy 30 meals including three meals a day while cruising
  • English-speaking tour leader (Day 4-11)
  • Airline and cruise taxes and surcharges
  • Transportation by private A/C vehicles
  • 1-way Eurostar train from London to Paris
  • Paris Train station - Hotel Day 4
  • Hotel - Cruise transfer Day 12
Day 1 Australia - London, England

Today depart from Sydney, Melbourne, Brisbane, *Adelaide or *Perth for London, England. Fly with award winning Emirates.

Please note: Due to flight scheduling and availability, some customers may be required to depart in the morning of Day 2. Affected customers will still arrive in London on Day 2. Flight times will be indicated on your final documents approximately 6 weeks prior to departure.

Meals included: In-Flight
Day 2 Welcome to London

Upon arrival, please make your own way to your accommodation.

Overnight: London Hotel Hampton by Hilton London Docklands or similar
Meals included: None
Day 3 London Free Day

Enjoy a day at leisure to discover London's icons for yourself. You could stroll along the Thames and view the famous Tower Bridge, stop for a photo at Big Ben, wave to the Royals at Buckingham Palace, or eat your fill at any of the city's sensational restaurants and produce markets.

Overnight: London Hotel Hampton by Hilton London Docklands or similar
Meals included: Breakfast
Day 4 London, England - Paris, France (290km)

Today you will be met by your tour leader at the hotel and transferred to London St Pancras Station to board the Eurostar train to Paris. The trip takes approx. 2.5 hours.

Upon arrival in Paris, you will be met and transferred to your accommodation.

Overnight: Paris Hotel Ibis Issy Les Moulineaux or similar
Meals included: Breakfast
Day 5 Paris City Tour

Today you will enjoy a sightseeing tour of this beautiful city with your Tour Leader. See highlights including the Eiffel Tower, Seine River bridges, Arc de Triomphe, Champs Elysées and Place de la Concorde, plus visit the famous Saint Germain neighbourhood.

Overnight: Paris Hotel Ibis Issy Les Moulineaux or similar
Meals included: Breakfast
Day 6 Paris - Dijon City Tour - Fromagerie Gaugry (approx. 315km day)

Enjoy breakfast this morning before beginning the scenic journey south-east to the Burgundy region - famous for producing top quality wines. Arrive in Dijon and enjoy a panoramic tour of the city, taking in sights such as the Notre Dame, the Place de la Liberation and the Cathedral, to name a few. Continue to the famous Fromagerie Gaugry, where you will enjoy a wine and cheese tour and discover why their quality products are among the best in the world.

Overnight: Dijon Hotel Campanile Congress or similar
Meals included: Breakfast
Day 7 Dijon - Lucerne, Switzerland - City Tour (approx. 350km day)

Today you will travel eastbound from Dijon, passing through Mulhouse and Basel, arriving in the city of Lucerne in the early afternoon. On arrival enjoy a panoramic tour of the city, which lies on the shore of Lake Lucerne. Enjoy sights such as the world famous wooden Chapel Bridge and Water Tower, the Musegg Wall, the Jesuit Church, the Mill Bridge, the Lion Monument and the KKL (Lucerne) Culture and Convention Centre.

Overnight: Lucerne Hotel Drei Koenige or similar
Meals included: Breakfast
Day 8 Lucerne - Lake Lugano - Lake Como, Italy - Lomazzo (approx. 195km day)

Leaving the city of Lucerne behind at approx. 11:00am, continue to Italy. On the way see Lugano Lake at the Switzerland-Italy border (approx. two hours). Enjoy a short visit to the vibrant city of Lugano, nestled on the lake’s sunny north shore. This charming city offers visitors an array of restaurants and bars, as well as the famous via Nassa shopping district, which boasts of row upon row of boutiques and department stores.

Continue to Como for a nice afternoon tour, starting from the lakefront and Piazza Cavour and continuing to Duomo, San Fedele church, the Broletto and Villa Olmo. This evening check-in to the hotel.

Overnight: Just Hotel Lomazzo Fiera or similar, Lomazzo
Meals included: Breakfast
Day 9 Como Free Day

Enjoy a free day to explore Lake Como on your own.

Overnight: Just Hotel Lomazzo Fiera or similar, Lomazzo
Meals included: Breakfast
Day 10 Lomazzo - Verona - Venice (approx. 326km day)

After breakfast continue onwards to Verona for a short stop to see Juliet's Balcony, inspired by the Shakespearean tale of Romeo and Juliet, and then continue to the Venice area for the night.

Overnight: Hotel Villa Stucky or similar, Mogliano Veneto (Venice Area)
Meals included: Breakfast
Day 11 Venice Walking Tour

Enjoy a full day in Venice, beginning with a walking tour along the canals. As you explore the cobbled laneways and grand squares, you'll soon understand why the city is regarded among the most romantic in the world. See famous sights including the Rialto Bridge, Doge's Palace and St Mark's Clocktower. You can also take a vaporetto (water bus) down the Grand Canal (vaporetto not included, approx. €10 per person/each way).

Overnight: Hotel Villa Stucky or similar, Mogliano Veneto (Venice Area)
Meals included: Breakfast
Day 12 Venice - Begin 7 Night MSC Cruise — Departs at 4:30pm

In the afternoon head to the cruise terminal to embark on the exciting seven night Mediterranean cruise aboard the spectacular ‘MSC Sinfonia’ ship. The cruise departs at 4:30pm.

Overnight: MSC Cruises - ‘MSC Sinfonia’ ship (2022) or 'MSC Armonia' ship (2023)
Meals included: Breakfast;Dinner
Day 13 Kotor, Montenegro — 2pm - 8pm

Kotor is one of the most atmospheric medieval towns on Montenegro’s Adriatic coast, set against a backdrop of breathtaking mountains. It's an attractive destination for those with a love of history and architecture. Glimpse ancient churches, an array of rustic palaces, and a maze of streets and squares. Kotor is also a gateway for other extraordinary Montenegro destinations, such as the stunning town of Perast.

Overnight: MSC Cruises - ‘MSC Sinfonia’ ship (2022) or 'MSC Armonia' ship (2023)
Meals included: Breakfast;Lunch;Dinner
Day 14 At Sea

Overnight: MSC Cruises - ‘MSC Sinfonia’ ship (2022) or 'MSC Armonia' ship (2023)
Meals included: Breakfast;Lunch;Dinner
Day 15 Mykonos, Greece — Arrive 9am 

When sailing on a cruise to the Mediterranean Sea, Mykonos is the quintessential image of the Cyclades. In summer most people head out to the beaches during the day, so early morning or late afternoon are the best times to wander the maze of narrow streets. The labyrinthine design was supposed to confuse the pirates who plagued Mykonos in the eighteenth and early nineteenth centuries, and it has the same effect on today’s visitors. When you alight from your cruise, getting lost in its convoluted streets and alleys is half the fun of the place.

Overnight: MSC Cruises - ‘MSC Sinfonia’ ship (2022) or 'MSC Armonia' ship (2023)
Meals included: Breakfast;Lunch;Dinner
Day 16 Mykonos — Departs 2am, Santorini, Greece — 8am - 8pm

Approx. 200km southeast of mainland Greece, lies Santorini, a Cyclades Island. This Cruise destination was formed from the remains of a volcanic caldera which is evident in its rugged geology. Santorini is famous for its sheer cliffs, red beach, and whitewashed houses that contrast strikingly against the blue Aegean Sea. The island is also home to ancient archaeological sites, hot spring swimming, and stunning wineries.

Overnight: MSC Cruises - ‘MSC Sinfonia’ ship (2022) or 'MSC Armonia' ship (2023)
Meals included: Breakfast;Lunch;Dinner
Day 17 At Sea 

Overnight: MSC Cruises - ‘MSC Sinfonia’ ship (2022) or 'MSC Armonia' ship (2023)
Meals included: Breakfast;Lunch;Dinner
Day 18 Bari, Italy — 7am - 1pm

The Italian port city of Bari lies on the coast of the archaeologically rich Apulia region. This ancient town offers a remarkable mix of old and new, with historical churches, castles and piazzas positioned near modern galleries, shops, and museums. Further afield, discover an abundance of natural wonders including UNESCO World Heritage site caves. With its breathtaking beaches and world-class restaurants, Bari is a memorable seaside destination.

Overnight: MSC Cruises - ‘MSC Sinfonia’ ship (2022) or 'MSC Armonia' ship (2023) (2022) or 'MSC Armonia' ship (2023)
Meals included: Breakfast;Lunch;Dinner
Day 19 Venice — Arrive 9:30 am - Australia

This morning dock back into Venice and after disembarkation (please allow approx. 2 hours to disembark) you will need to make your own way to the airport for your return flight back to Australia.

Please note: Adelaide customers may be required to overnight in Melbourne on the way home. Airport accommodation will be provided.

Meals included: Breakfast;In-Flight
Day 20 Arrive in Australia

Please note: some flights may arrive in Australia +1 day later.

Important Info

Booking information

After purchase, you will receive a receipt and a Purchase Confirmation, directing you to an online Passenger Information Form. The Passenger Information Form must be completed within 72 hours of purchase.
Any special requests, preferences and optional extras MUST be clearly stated in your Passenger Information Form. Any change requested after submitting your Passenger Information Form cannot be guaranteed, is strictly subject to availability and will incur surcharges as outlined in the Schedule of Fees below.
On purchasing this Travel Offer you are bound by the General Terms and Conditions, in addition to the specific terms and conditions outlined in this Important Information.
Covid-19 Booking Policy
- TripADeal Tour packages are non-refundable. If your Tour package is affected by Covid-19 related travel restrictions and you are unable to travel, you will receive either a free date change (credit that is specific to your original package and purchase value) or an open credit less any non-recoverable supplier fees to the value of your original purchase for use on any other package available via the TripADeal website. 
Please note: Date change credits are subject to availability and not guaranteed until confirmed by TripADeal, not the property you are due to stay with.
Please note: all additional charges are payable direct to your Travel Consultant in AUD (unless otherwise stated).

Offer essentials

Travel offer is valid for travel on selected dates until the 17th October 2023.
This travel offer is priced for one person based on twin share. 
Single Traveller Supplement
For solo travellers, a mandatory single supplement applies:
- Inside Cabin: $2100
- Ocean View Cabin: $2400
- Balcony Cabin: $2700
Departure Dates
October: **4, **11, **18, **25
April: *18
May: *9, *16, *30
July: ^25
August: ^1, ^15, *22
September: *5
October: 3, 10, 17
Please note: See checkout for live dates and availability.
Please note: 
- Dates/months with a ** incur a high season surcharge of $300 per person.
- Dates/months with a * incur a high season surcharge of $350 per person.
- Dates/months with a ^ incur a peak high season surcharge of $450 per person
Departure Cities
Sydney, Melbourne, Brisbane, *Adelaide, *Perth
Departure City Surcharges
*Adelaide: $200 per person
*Perth: $150 per person


Full Service Airline(s) Used

Fly with the award-winning Emirates Airline.

Please note: One way flights can not be accommodated. Travellers must take all included flights within the package, and any flights intentionally forfeited will result in later flights being subject to cancellation. 


Arrive Early in London
$200 per person, subject to availability
Please note:
- This fee does not include extra nights accommodation, meals or airport transfers.
- No flight booking changes or cancellations permitted after air tickets have been issued.
- Flight changes are subject to availability at the time of booking.
- Blackout dates:
-- 20 June 2022 - 31 July 2022
-- 15 September 2022 - 15 October 2022
-- 30 November 2022 - 30 January 2023
-- 20 June 2023 - 31 July 2023
-- 15 September 2023 - 15 October 2023
-- 30 November 2023 - 30 January 2024
Stay Behind in Venice
$200 per person, subject to availability
Please note:
- This fee does not include extra nights accommodation, meals or airport transfers.
- No flight booking changes or cancellations permitted after air tickets have been issued.
- Flight changes are subject to availability at the time of booking.
- Blackout dates:
-- 20 June 2022 - 31 July 2022
-- 15 September 2022 - 15 October 2022
-- 30 November 2022 - 30 January 2023
-- 20 June 2023 - 31 July 2023
-- 15 September 2023 - 15 October 2023
-- 30 November 2023 - 30 January 2024
Stopover Packages
Twin share: $500 per person/one way
Solo Traveller: $700 one way
* Dubai
- 2 nights in 4 star accommodation
- Daily breakfast
- Return airport transfers 
Please note: 
- A pre and post-tour stopover may be chosen; however, the stopover location must be the same each way, due to the airline used.
- Stopover packages are subject to availability.
- Dubai stopover not permitted ex Adelaide.
Black Out Dates:
18 Nov 2022 - 21 Nov 2022 due to Abu Dhabi Grand Prix or the weekend Friday - Monday inclusive of 2023 Grand Prix (dates yet to be released)
4 Dec 2021 - 30 Jan 2022
30 Mar 2022 - 28 Apr 2022
16 Jun 2022 - 31 Jul 2022
21 Aug 2022 - 3 Sep 2022
15 Sep 2022 - 15 Oct 2022
6 Dec 2022 - 30 Jan 2023
31 Mar 2023 - 30 Apr 2023
16 Jun 2023 - 22 Jul 2023
15 Sep 2023 - 14 Oct 2023
7 Dec 2023 - 31 Jan 2023
Flight Class Upgrades
Not available.



All cabins are subject to availability; some cabins may have restricted views.


Accommodation Used

3-4 Star (self-rated)

- London: Hotel Hampton by Hilton London Docklands or similar

- Paris: Hotel Ibis Issy Les Moulineaux or similar

- Dijon: Hotel Campanile Congress or similar

- Lucerne: Hotel Drei Koenige or similar

- Lomazzo/Como: Hotel Just or similar

- Venice/Veneto: Hotel Villa Stucky or similar


4 star (self-rated)

- Cruise: MSC Cruises

- ‘MSC Sinfonia’ ship (2022 departures) 

- 'MSC Armonia’ ship (2023 departures)

Please note: Accommodation/rooms offered are based on a lead-in room type, and are subject to availability based on seasonality. Properties will be confirmed, no later than two weeks prior to travel.


Extra Nights
Not available at check-out. 
Maximum Room Capacity
2 people.
Child Policy
- No child discounts. Full price applies for all children travelling with their parents.
- Valid for Children 8 years old and over.
Please note: Children must be accompanied by a responsible adult 18 years old and over to travel. No unaccompanied minors allowed.
Triple Share
Not available
Bedding Configuration
Twin or Double bedding (subject to availability).
Adjoining / Interconnecting Rooms
Subject to availability and at the hotels discretion. Please enquire on booking if you require this option.

General tour information

Minimum group size 20, maximum group size 30 per vehicle.
Optional Tours / Activities
- Louvre entrance: approx. €15
- Gondola ride: approx. €30
- Doge's Palace entrance: approx. €19
Please note:
- Prices are based on per person, are subject to availability, time permitting and weather conditions, and are payable direct to the tour operator in the currency specified
- Some tours require minimum numbers to operate.
- Shore excursions can be booked/reserved directly with the cruise line prior to travel (subject to availability)
- Shore excursions can also be booked whilst onboard (subject to availability).


- Visa fees and requirements (Not required for Europe if travelling on an Australian passport for stays up to 90 days).
- Meals/beverages not stated in the itinerary (including any specialty restaurants onboard cruise).
- Gratuities/tipping.
-- Land: Recommended at €5 per person/ day payable to the tour leader on tour.
-- Cruise: Mandatory at approx. €10 per person/day payable onboard at the end of the cruise.
- Mandatory city taxes/check point fees: approx. €30 total payable on tour (please note pricing is subject to change).
- Optional activities/tours (including any 'onshore' excursions as part of cruise).
- Personal expenses.
- Arrival/departure transfers in London. 
- Transfer cruise port to airport (day 19).
- Travel insurance (Mandatory).
Please note: A comprehensive travel Insurance policy must be organised BEFORE all details can be finalised.

Other important information

Tour Guide
Often locals with intimate knowledge of an area, its culture, and history. Their role entails providing commentary, routing the tour, and seeing that people have a good time. They are a licensed, qualified expert who supplies specific information on history, art, architecture and culture of the city/village/attraction in which he or she is guiding the tour. The guide meets the group at the required place and leaves the group at the end of the tour, they do not travel with the group. 
Tour Leader
An experienced person tasked with ensuring the smooth operation of tours, as well as providing practical support to passengers throughout the whole trip. Their role primarily includes assisting with accommodation, transportation between locations, and communication with tour guides in each stop. A tour leader may provide general guidance around a city or village, and offer information on the place visited on the bus, however, they are not required to have specific knowledge on art, architecture, or history. They are not allowed to provide a guided tour or commentary of a city/village/attraction once there and if caught doing so, can be fined. 
Please note: Tour leaders/guides are not a standard inclusion in all travel offers. Tour leaders/guides will only be made available when particularly required to enhance the experience of the destination featured. 
As this deal covers multiple countries, temperatures will range from low to high 20's. Travel period is over the European high season, so expect dry, warm and sunny days. In May and Sep - the evenings may still require an additional layer of clothing.
Seat Selection & Frequent Flyer Points
At TripADeal we do not arrange seat selection. It is important to highlight that some Airlines do not allow pre-selected seats. We strongly suggest you contact the Airline directly with seating allocation requirements and or arrive at the airport earlier to arrange your seating. While we do not add frequent flyer member details to bookings, you can do this directly with the Airline once you have your flight information.
Passport Validity
Customers are required to provide valid passport details either at the time of purchase or no later than 45 days prior to the departure date. Failure to do so may result in cancellation of the booking. In this instance, customers will be responsible for any costs and fees incurred.
- Begins approximately 2 hours after docking.
- Due to security reasons, all guests must be on board 2 hours before sailing.
- Itineraries are subject to change at any time without notice.
- Check your specific sailing for exact departure and arrival times. All times are local to the port.
Cruise Loyalty Discounts
Please note: Travellers booked via TripADeal will not be entitled to receive any cruise line customer loyalty discounts. Similar to airline frequent flyer programs, this is outside of the TripADeal booking process. However, customers may contact the cruise line direct upon receiving their TripADeal travel documents to request any membership benefits they are entitled to. 
Daily breakfast is included in the tour, for all other meals; lunches and dinners the tour leader (when available) will offer assistance with reservations, suggestions and directions to local restaurants. It is your responsibility to notify TripADeal of any dietary requests/requirements.
Please note: we will do our best to meet your requests/requirements, however, cannot guarantee that we will always be able to.
You will be responsible for all your personal belongings whilst on the tour. With regards to luggage, you must carry your own luggage from the coach to the hotel room and back to the coach. The driver will assist with the uploading and off-loading of the luggage from the coach.
Fitness Level Required / Mobility
Our vehicles are not equipped with wheelchair access, so, unfortunately, our tours are currently not suitable for wheelchair users and those less mobile. 
Please note: a general level of fitness will be required. If you have any concerns please consult your healthcare provider prior to purchase/travel.
Yellow Fever
A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also quite common for your home country to request a Yellow Fever certificate on your arrival back home. It is your responsibility to check with your doctor well in advance of leaving home about the Yellow Fever requirements for the countries you'll be visiting.
Gratuities / Tipping
- Gratuities (tips) are not included in the tour price for services of the tour leader (when available) and driver throughout the tour. The recommended tip is €5 per person per day this covers the guide/leader and the driver, which will be collected whilst on tour. 
- Tipping for all services provided on tour is always a matter of personal discretion, however please be aware that tipping is considered by many locals to be a part of their normal remuneration and they may approach you for payment and there is no need to be intimidated by the request.
Gratuities (tips) are not included in the tour price for the services of the cruise staff throughout the cruise component of this tour. MSC is an internationally registered company & operates to US & European standards, both of which have an economy driven by a gratuities culture. Gratuities are expected on your cruise and will be charged to your onboard account at €10 per person per day. If you have any questions in regards to the gratuities on your cruise please speak to the guest services staff onboard the ship.
Please note: In the event entrance to a site is affected by changes in operating hours or public holiday closures, your itinerary where possible, will be adjusted or similar activity will be offered in its place (subject to availability).
Shopping overseas can be a daunting and confusing experience, especially when there is a language barrier. Please be very cautious when foreign currencies and prices are involved. If paying by credit card, please pay close attention to the amount you are being charged and keep all of your receipts. 
Do not make any purchases you are not comfortable with or feel pressured into. If you are uncertain or need assistance with the language barrier, please seek assistance from your Tour Guide/Leader.
Please refer to our Terms and Conditions in regards to shopping for further information.


A tourist visa is not required for Europe for stays up to 90 days if travelling on an Australian passport.
Important: Visa rules may have changed since COVID-19. Check with the nearest embassy, consulate or immigration department of the destination you're entering.
Please note: Passengers who are not Australian citizens must check with the respective consulate or visa agency to determine what their visa requirements are and what personal identification is required. It is also important to note, some areas of employment such as journalism, government authorities and charity organisations may have additional restrictions in applying for Visas. This may in turn affect the type of application required.

Schedule of fees

Voluntary Changes

This includes booking changes requested by you, including but not limited to those changes requiring an airline ticket or a Purchase Confirmation reissue.

· Changes - $100.00 per booking + any additional charges applied by the airline/cruise company/accommodation/other travel providers.


Name Changes Due To Passenger Error
· If the incorrect name has been advised to TripADeal, charges of $100.00 per booking + any additional charges applied by the airline/cruise company/accommodation/other travel providers.
Supplier Fees
In the event the Travel Offer you have purchased is unable to proceed, and/or a travel Supplier is unable to fulfil the Travel Offer due to external circumstances (Limitation of Liability e.g. a Force Majeure event), there may be a fee or amount of money that is withheld by our Suppliers and is unrecoverable. This may be due to non-refundable airline tickets, cancellation penalties with cruise cabins or unrecoverable payments with our land/accommodation partners. TripADeal has committed to these costs as your Agent and will endeavour to recover all funds committed and/or paid for your Travel Offer, but this may not be possible in all circumstances. If refunds are not available from Suppliers, we will endeavour to obtain a travel credit on the best terms available and communicate these outcomes to you. In the event, TripADeal is unable to obtain a refund or travel service credit, or part thereof, this cost is passed on to the customer as a Supplier Fee. This fee is not revenue-raising and is paid to or withheld by our suppliers when recovering payments.
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